Monitoring

Base Station Web Pages

You can use the base station web pages to configure the base station and to get status and statistics. To access the base station web pages, see Sign into the Administration Web Page.

Welcome/Status Web Page Fields

These are the fields displayed on the Welcome/Status web page of the base station. These fields are read-only.

Table 1. Welcome/Status Web Page Fields

Field

Description

System Information

Identifies if Multi cell mode is enabled or disabled.

Phone Type

Identifies the base station hardware version (IPDECT-Vx) and type (DBS-210-3PC).

System Type

Identifies the protocol enabled.

RF Band

Identifies the radio frequency (RF) band used by the system.

RF bands are specific to the country where the equipment is installed.

Current local time

Identifies the current date and time of the system.

Operation time

Identifies the amount of time (in days, hours, minutes, and seconds) since the last reboot.

RFPI Address

Identifies the Radio Fixed Part Identity (RFPI) of the base station.

MAC Address

Identifies the MAC address of the base station.

IP Address

Identifies the assigned IP address of the base station.

Product Configuration

Reserved for future use.

Firmware Version

Identifies the firmware version and firmware date currently operational on the base station.

Firmware URL

Identifies the firmware update server IP address and the firmware path on the server.

Reboot

Displays entries for the last 6 reboots, with the date, time, type of reboot, and firmware version.

Type of reboot includes: Normal Reboot, Forced Reboot, Power Loss, Unexpected Reboot

Base Station Status

Identifies the current status:

  • Idle—No active calls

  • In use—One or more active calls

SIP Identity Status on this Base Station

Identifies the extensions configured on the base station and the status of the extension:

  • OK—Handset is OK.

  • SIP Error—Handset has a SIP registration error.

Extensions Web Page Fields

These are the fields displayed on the Extensions web page of the base station.

Table 2. General Section

Field

Contents

Description

AC

4-digit numerical code

Identifies the access code (AC) for the base station.

Table 3. Extensions Section

Field

Contents

Description

Idx

This field is read-only.

Identifies the index of the handset.

IPEI

Indicates the International Portable Equipment Identity (IPEI), the unique DECT identification number for the handset.

This field is a link to further information about the handset in the Terminal page.

The handset can appear in the list twice if it has 2 lines assigned to it.

Terminal State

This field is read-only

Indicates the current status of the handset:

  • Present@RPNxx—Handset is connected to the base station RPNxx; where xx is the number of the base station.

  • Detached—Handset is not connected (for example, powered off).

  • Located—Handset is powered on but can't connect to the base station.

  • Removed@RPNxxx—Handset has not connected to the base station (out of sight) for a specific amount of time, typically one hour.

Terminal Type, FW Info

This field is read-only

Identifies the handset model number and the firmware version.

FWU Progress

This field is read-only

Identifies the firmware update (FWU) state:

  • Off—Identifies that the sw version field is set to 0 in the Firmware Update page.

  • Initializing—Identifies that the update process is starting.

  • X%—Identifies the progress of the update, where X is the amount of progress (0–100)

  • Verifying X%—Identifies that the firmware verification is in progress before it is used.

  • Waiting for charger—Identifies that the firmware update is complete and the handset needs to be put into the charger to install the new firmware.

  • Complete—Identifies that the firmware update is complete.

  • Error—Identifies that the update was not successful. Possible reasons included:

    • File can't be found.

    • File isn't valid.

VoIP Idx

This field is read-only

Identifies the index of the configured SIP extension.

Extension

Identifies the telephone extension assigned to the handset.

This field is a link to further information about the handset in the Extension page.

Display Name

This field is read-only

Identifies the name assigned to the handset.

Server

This field is read-only

Identifies the Server IP Address or URL.

Server Alias

This field is read-only

Identifies the server alias, if configured.

State

This field is read-only

Identifies the SIP registration state and the base station that the handset is registered to. If the field is empty, the handset isn't SIP-registered.

Add or Edit Extension Web Page Fields

These are the fields displayed on the Add Extension and Edit Extension web pages of the base station. You click the link in the Extension column to see the Edit Extension page.

Table 4. Add Extension Web Page Fields

Field

Contents

Description

Line name

String

Length: 1 to 7 characters

Indicates the name of the line for incoming and outgoing calls.

Terminal

Choice:

  • New Terminal

  • Terminal Idx 1

  • Terminal Idx 2

Identifies how to assign the extension.

  • New Terminal—A new handset is being configured.

  • Terminal Idx x—Identifies the index of an existing handset (from the Servers page).

    Used when you assign a second extension to a handset.

Extension

digit string

Identifies the telephone number.

The extension must be configured on the SIP server before the handset can make and receive calls.

The extension displays on the main screen of the handset.

Authentication User Name

String

Identifies the user name assigned to the handset on the call control system.

Authentication Password

String

Identifies the user's password on the call control system.

Display Name

String

Identifies the name to display for the extension.

This name displays on the main screen immediately under the date and time.

XSI Username

String

Identifies the usename for the BroadSoft XSI phone book.

XSI Password

String

Identifies the password for the BroadSoft XSI phone book.

Mailbox Name

String

Identifies the username for the voicemail system.

Mailbox Number

Digit string

Valid contents are 0–9, *, #

Identifies the number to be dialed to the voicemail system. This number needs to be enabled on the SIP server.

Server

Drop-down list of IP addresses or fully qualified domain names (FQDN)

Identifies the SIP server address of the call control system.

Call waiting feature

Feature status:

  • Disabled

  • Enabled (default)

Identifies if the call waiting is available on the phone.

BroadWorks Shared Call Appearance

Feature status:

  • Disabled (default)

  • Enabled

Identifies if the line is shared.

Only applicable to BroadSoft SIP servers. Must be enabled on the SIP server.

BroadWorks Feature Event Package

Feature status:

  • Disabled (default)

  • Enabled

Identifies if the BroadWorks package is available. Features include: do not disturb, call forward (all, busy, no answer).

Only applicable to BroadSoft SIP servers. Must be enabled on the SIP server.

Forwarding Unconditional Number

(2 fields)

Digit string:

  • Valid contents are 0–9, *, #

Feature status:

  • Disabled (default)

  • Enabled

Identifies:

  • If call forward unconditional is available.

  • What number to dial when an incoming call arrives for the handset.

Applies to all incoming calls.

Forwarding No Answer Number

(3 fields)

Digit string:

  • Valid contents are 0–9, *, #

Feature status:

  • Disabled (default)

  • Enabled

Time in seconds:

  • Range 0 to 255

  • Default 90

Identifies:

  • If call forward no answer is available.

  • What number to dial when an incoming call arrives for the handset and is not answered/

  • How long to wait, in seconds, before the call is considered unanswered.

Applies to all unanswered calls.

Forwarding on Busy Number

(2 fields)

  • Valid contents are 0–9, *, #

Feature status:

  • Disabled (default)

  • Enabled

Identifies:

  • If call forward busy is available.

  • What number to dial when the handset is busy. A handset is busy when it already has 2 calls (one active and one on hold).

Applies when the handset is on a existing call.

Reject anonymous calls

Values:

  • Disabled (default)

  • Enabled

Indicates if the handset should reject calls that do not have a caller IC.

Hide Number

Values:

  • Disabled (default)

  • Enabled

Reserved for future use.

Do Not Disturb

Values:

  • Disabled (default)

  • Enabled

Indicates if the user can turn on do not disturb (DND) mode.

Terminal Web Page Fields

These are the fields displayed on the Terminal web page of the base station. You click on the IPEI number of the handset in the Extensions page to see this screen.

Table 5. Terminal Web Page Fields

Field

Contents

Description

IPEI

10 character string

Identifies the International Portable Equipment Identity (IPEI) of the handset. Each handset has a unique IPEI number, and the number is displayed on the label under the handset battery and on the label of the handset box.

If you change this field, the handset deregisters.

Paired Terminal

Values:

  • No Paired Terminal

  • Handset ID

Identifies the terminal paired with the handset.

AC

4 digit code

Identifies the access code that was used to register the handset. After the handset registers, this code is not used.

Note 

We recommend that you change this from the default when you start to set up your system to increase security.

Alarm Line

Values:

  • No Alarm Line Selected

  • Telephone number

Identifies the line to be used for alarm calls.

Alarm Number

Phone number

Identifies the number to be dialed when a user presses and holds the Emergency button on the handset for 3 seconds or more.

Dial Plan ID

Values: 1 to 10

Identifies the index of the dial plan, configured in Dial Plans Web Page Fields.

Beacon Settings

Receive Mode

Values:

  • Disabled (default)

  • Enabled

Reserved for future use.

Transmit Interval

Values:

  • Disabled (default)

  • Enabled

Reserved for future use.

Alarm Profiles

Profile 0 to 7

Indicates the list of alarms.

Alarm Type

Name of the alarm

Indicates which alarm type is configured for the particular profile. When no alarms are configured, the field displays Not configured.

Alarm Type check box

Check box (default unchecked)

Identifies the alarm type that is active on the handset.

Shared Call Appearance Settings

Idx 1 to 8

Index of the extensions

Extension

Extension number

Identifies the handset lines that support Shared Call Appearances. When no lines support the feature, the field displays Not configured.

Import Local Phonebook

Filename

Used to upload a local directory from a computer to the phone in comma separated value (CSV) format.

For more information, see Local Contacts.

Export Local Phonebook

Used to export a local directory from a phone to the computer in CSV format.

For more information, see Local Contacts.

Servers Web Page Fields

These are the fields displayed on the Servers web page of the base station or on the Add Server web page when you start the setup.

Table 6. Servers Web Page Fields

Field

Contents

Description

Server Alias

String

Identifies the short name for the call control server.

NAT Adaption

Values:

  • Disabled

  • Enabled (default)

Indicates how SIP messages are handled in a SIP-aware router.

  • Enabled—When the system receives a SIP response to a REGISTER request with a Via header that includes the received parameter (for example, “Via: SIP/2.0/UDP 10.1.1.1:4540;received=68.44.20.1”), the base adapts its contact information to the IP address from the received parameter. The base issues another REGISTER request with the updated contact information.

  • Disabled—the received parameter is ignored

Registrar

IP address, DNS address or URL

Identifies the SIP Server (call control system) proxy server.

The port number in the address is optional.

Outbound Proxy

IP address, DNS address or URL

Identifies the Session Border Controller or SIP server outbound proxy.

Set the Outbound proxy to the address and port of the private NAT gateway so that SIP messages are sent via the NAT gateway.

Enable Conference Server

Values

  • Blank (default)

  • Disabled

  • Enabled

Conference Server

IP address

Identifies the IP address of the service provider's conference server, if available.

When the user starts a conference, this field determines if the phone starts a conference on the service provider's conference server or with the internal three-party conference feature.

Call Log Server

IP address

Indicates the XSI Call Log Server.

When set, the handset logs calls on the call log server. If left blank, the handset uses the local call log.

Reregistration time (s)

Integer

Range: 1–65636

Default: 3600

Indicates the time in seconds for a valid SIP registration and represents the maximum time between SIP registrations for the SIP account.

Note 

We recommend that you don't set this below 60 seconds.

Registration Retry Interval

Integer

Range: 1–2147483

Default: 30

Identifies the time in seconds to wait before the handset retires registration after a failed registration. This is used when the registration failure message is Retry Reg RSC.

Registration Retry Interval Long

Integer

Range: 1–2147483

Default: 1200

Identifies the time in seconds to wait before the handset retires registration after a failed registration. This is used when the registration failure message is something other than Retry Reg RSC.

If the field is set to 0, the handset doesn't retry the registration.

This field needs to be a larger interval than the value in Registration Retry Interval.

Registration Retry RSC

Identifies the Response SIP Code (RSC) that triggers a retry.

You can set up to 4 comma-delimited values and use the wildcard character (?). For example, you could enter 5??,6??

SIP Session Timers

Values

  • Disabled (default)

  • Enabled

Indicates the keep alive mechanism for calls. This specifies the maximum time between session refresh signals. When the phone is on a call and it doesn't send a session refresh signal in the configured time, the call terminates.

If disabled, session timers are not used.

Session Timer Value (s)

Integer

Range: 90–65636

Default: 1800

Indicates the length of time in seconds for the SIP Session Timer.

SIP Transport

Values:

  • UDP (default)

  • TCP

  • TLS

Indicates the protocol for SIP transport.

Set this field as required by your service provider.

Signal TCP Source Port

Values:

  • Disabled

  • Enabled (default)

Indicates if the source port needs to be explicitly signaled in the SIP messages.

When SIP Transport is set to TCP or TLS, a connection is established for each SIP extension. The source port of the connection is chosen by the TCP stack, and the local SIP port parameter is not used.

Use One TCP Connection per SIP Extension

Values:

  • Disabled (default)

  • Enabled

Indicates how TCP/TLS connections are used.

When TCP or TLS is used for SIP transport, there are two choices for connections:

  • Disabled—Each base station has a single TCP/TLS connection that the handsets share.

  • Enabled—Each line has an individual TCP/TLS connection.

RTP from own base station

Values:

  • Disabled (default)

  • Enabled

Indicates there the RTP stream is sent.

  • Disabled—The RTP stream is sent from the base station associated with the handset.

  • Enabled—The RTP stream is sent from the base station where the SIP registration is located.

Set this field to Enabled for single-base systems.

Keep Alive

Values:

  • Disabled

  • Enabled (default)

Indicates if the port of the relevant NAT-aware router is kept open for 30 seconds.

Show Extension on Handset Idle Screen

Values:

  • Disabled

  • Enabled (default)

Indicates if the handset idle screen displays the extension.

Hold Behaviour

Values:

  • RFC 3264

  • RFC 2543 (default)

Indicates the way hold works on the handset.

  • RFC 3264—The connection information part of the SDP contains the IP address of the endpoint, and the direction attribute is send only, recvonly or inactive, based on the context .

  • RFC 2543—The connection information part of the SDP is set to 0.0.0.0, and the direction attribute is send only, recvonly, or inactive, based on the context.

Local Ring Back Tone

Values

  • Disabled

  • Enabled (default)

Controls if the ring tone is generated locally by the handset.

  • Disabled—The handset doesn't generate the ringtone.

  • Enabled (default)—The handset generates the ringtone

Remote Ring Tone Control

Values:

  • Disabled (default)

  • Enabled

Indicates if the call control system can choose ringtones for the handset.

  • Disabled (default)—The call control system can't choose ringtones.

  • Enabled—The call control system can choose ringtones.

Attended Transfer Behaviour

Values:

  • Hold 2nd Call

  • Do Not Hold 2nd Call

Indicates if the second call is put on hold during attended transfer.

When we have two calls, and one call is on hold, it is possible to perform attended transfer. When the Transfer softkey is pressed, traditionally the active call is held before the SIP REFER request is sent. Some PBX systems do not expect that the 2nd call is put on hold, and therefore attended transfer fails.

  • Hold 2nd Call—The second call is put on hold.

  • Do Not Hold 2nd Call—The second call is not put on hold.

Use Own Codec Priority

Values:

  • Disabled (default)

  • Enabled

Indicates the codec priority for incoming calls.

  • Disabled—Use the calling party priority.

  • Enabled—Use the system codec priority.

For example, if enabled and the base has G722 as the top codec and the calling party has Alaw on top and G722 further down the list, the G722 codec is chosen for the call.

DTMF Signalling

Values:

  • SIP INFO

  • RFC 2833 (default)

  • RFC 2833 and SIP INFO

Controls how DTMF is handled.

  • SIP INFO—DTMF tones are handled in the same layer as the voice stream.

  • RFC 2833—DTMF tones are sent in data packets in different internet layers from the voice stream.

  • RFC 2833 and SIP INFO—DTMF tones are handled in the same or different layers.

DTMF Payload Type

Integer

Default: 101

Indicates the type of DTMF payload when the DTMF Signaling field is set to RFC 2833.

Remove Caller ID Source Priority

Values:

  • PAI - FROM (default)

  • FROM

  • ALERT_INFO - PAI - FROM

Contains SIP information used for the Caller ID source.

Enable Blind Transfer

Values:

  • Disabled (default)

  • Enabled

Indicates if direct transfer can be used.

Codec Priority

Values, one or more of:

  • G.711U

  • G.711A

  • G.722

Default: G.711U

Identifies the code priority that base stations use for audio compression and transmission. You can change the order of the codecs.

Note 

If you change the list in any way, you must press Reset Codecs on this page and Reboot chain on the Multi cell page.

G729 Annex B

Values:

  • Disabled (default)

  • Enabled

Reserved for future use.

Use ptime

Values:

  • Disabled

  • Enabled (default)

Indicates if the RTP Packet Size parameter is used.

RTP Packet Size

Values:

  • 20 ms (default)

  • 40 ms

  • 60 ms

  • 80 ms

Indicates the preferred RTP packet size when packet size is negotiated.

RTCP

Values:

  • Disabled

  • Enabled (default)

Indicates if RTCP is used.

Secure RTP

Values:

  • Disabled (default)

  • Enabled

Indicates if RTP is encrypted with AES-128 using the key negotiated in the SDP protocol at call setup.

Secure RTP Auth

  • Disabled (default)

  • Enabled

Indicates if secure RTP uses authentication of RTP packets.

Note 

When enabled, a base can support a maximum of 4 concurrent calls.

SRTP Crypto Suites

Values:

  • AES_CM_128_HMAC_SHA1_32

  • AES_CM_128_HMAC_SHA1_80

Indicates the list of support SRTP Crypto Suites. Each device starts with two suites. You can change the order of the suites.

Note 

If you change the list in any way, you must press Reset Crypto Suites on this page.

Network Settings Web Page Fields

These are the fields displayed on the Network Settings web page of the base station.

Table 7. IP Settings Section Fields

Field

Contents

Description

DHCP/Static IP

Values:

  • DHCP (default)

  • Static

Indicates the method that the device gets the TCP/IP parameters.

  • DHCP—Automatically allocated from a pool of addresses. If DHCP is used, the other IP settings or options can't be set.

  • Static—Manually set.

IP Address

Indicates the IPv4 address of the device.

Can only be changed if DHCP is not enabled.

Subnet Mask

Indicates the 32-bit subnet mask of the device.

Can only be changed if DHCP is not enabled.

Default Gateway

Indicates the IPv4 address of the default network router or gateway.

Can only be changed if DHCP is not enabled.

DNS (Primary)

Indicates the IPv4 address of the main server used for Domain Name System (DNS) queries.

Mandatory when DHCP is not used.

Can only be changed if DHCP is not enabled.

DNS (Secondary)

Indicated the alternate DNS server.

Can only be changed if DHCP is not enabled.

MDNS

Values:

  • Disabled (default)

  • Enabled

Indicates if Multicast Domain Name System (MDNS) is available.

Can only be changed if DHCP is not enabled.

Table 8. NAT Settings Section Fields

Field

Contents

Description

Enable STUN

Values:

  • Disabled (default)

  • Enabled

Indicates if RFC3489 Session Traversal UDP for NAT (STUN) is used.

STUN Server

IPv4 address or URL

Identifies the location of the STUN server.

STUN Bindtime Determine

Values:

  • Disabled

  • Enabled (default)

Determines if the base station detects the STUN bindtime from the NAT bindings.

  • Disabled: NAT bindings can't be used

  • Enabled: NAT bindings can be used.

STUN Bindtime Guard

Integer

Range: 0–65535

Default: 80

Identifies the lifetime of the STUN binding.

Enable RPORT

Value:

  • Disabled (default)

  • Enabled

Indicates if the RPORT is used in SIP messages.

Keep alive time

Integer

Range: 0-65535

Default: 90

Determines the frequency of keep alive messages (in seconds) to the server to maintain NAT bindings

Table 9. VLAN Settings Section Fields

Field

Contents

Description

ID

Integer

Range: 0–4094

Default: 0

Identifies the 802.1Q VLAN.

User Priority

Integer

Range: 0–7

Default: 0

Defines the user priority. These values can be used to prioritize different classes of traffic (voice, video, data).

  • 0—best effort

  • 1—lowest priority

  • 7—highest priority

Synchronization

Values:

  • Disabled

  • Enabled (default)

Indicates if the VLAN ID automatically synchronizes between the base stations in the chain.

Table 10. SIP/RTP Settings Section Fields

Field

Contents

Description

Use Different SIP Ports

Values:

  • Disabled (default)

  • Enabled

Indicates SIP signaling ports.

  • Disabled—The Local SIP Port field specifies the source port used for SIP signaling in the system.

  • Enabled—The Local SIP Port field specifies the source port used for the first user agent (UA) instance. Succeeding UAs get successive ports.

Set this field to Enabled for single-base systems.

RTP Collision Detection

Values:

  • Disabled

  • Enabled (default)

  • Disabled—When two sources have the same SSRC, the second source is discarded.

  • Enabled—The device accepts all sources.

Always reboot on check-sync

Values:

  • Disabled (default)

  • Enabled

Indicates if the base station reboots when a new configuration is loaded.

Outbound Proxy Mode

Values:

  • Use Always (default)

  • Only Initial Request

Indicates the outbound proxy use.

  • Use always—All outbound calls as sent to the outbound proxy.

  • Only initial request—Only use the outbound proxy for initial SIP requests.

Failover SIP Timer B

Integer

Default: 5

Indicates the time to wait for a response from an INVITE message from the SIP server before failover is triggered.

Failover SIP Timer F

Integer

Default: 5

Indicates the time to wait for a response from an non-INVITE message from the SIP server before failover is triggered.

Local SIP port

Integer

Range: 0–65535

Default: 5060

Indicates the SIP signaling source port.

SIP ToS/QoS

Integer

Range: 0–65535

Default: 0x68

Indicates the priority of call control signaling traffic, based on the IP layer Type of Service (ToS) byte. ToS is the same as Quality of Serviec (QoS) in packet-based networks.

RTP port

Integer

Range: 0–65535

Default: 16384

Indicates the first RTP port to use for RTP audio streaming.

RTP port range

Integer

Range: 0–65535

Default: 40

Indicates the number of ports to use for RTP audio streaming.

RTP ToS/QoS

Integer

Range: 0–65535

Default: 0xB8

Indicates the priority of RTP traffic, based on the IP layer ToS byte. For more information. see RFC 1349.

  • Bits 7–5 define precedence

  • Bits 4–2 define ToS

  • Bits 1–0 are ignored.

Note 

The cost bit is not supported.

Reject anonymous calls

Values:

  • Disabled (default)

  • Enabled

Indicates if the call should be rejected if it is made anonymously.

Table 11. DHCP Options Section Fields

Field

Contents

Description

Plug-n-Play

Values:

  • Disabled

  • Enabled (default)

Indicates if the base automatically receives PBX IP addresses under DHCP option 66.

Table 12. TCP Options Section Fields

Field

Contents

Description

TCP Keep Alive Interval

Integer

Range: 0–65535

Default: 120

Identifies the length of time, in seconds, that the client waits before it sends a keep-alive message on a TCP connection.

Table 13. Discovery Section Fields

Field

Contents

Description

CDP Send

Values:

  • Disabled (default)

  • Enabled

Controls the use of Cisco Discovery Protocol (CDP) on the base. For more information about CDP, see Network Protocols.

  • Disabled—The base station doesn't send CDP messages.

  • Enabled—The base station sends CDP messages.

CDP Send Delay

Integer

Range: 1–255

Default: 60

Identifies the length of time, in seconds, that the device waits between CDP messages.

Management Settings Web Page Fields

These are the fields displayed on the Management Settings web page of the base station.

Table 14. Management Settings Web Page Fields

Field

Contents

Description

Base Station Name

1-35 characters

Indicates the name of the base station.

Table 15. Settings Section Fields

Field

Contents

Description

Management Transfer Procotol

Values:

  • TFTP (default)

  • HTTP

  • HTTPS

Indicates the transfer protocol assigned for the configuration file and central directory.

HTTP Management upload script

folder or path

Indicates the location for the configuration files on the configuration server.

This field must start with slash (/) or backslash (\).

HTTP Management username

8-character string

Indicates the user name for access to the configuration server.

HTTP Management password

8-character string

Indicates the password for access to the configuration server

Factory reset from button

Values:

  • Disabled

  • Enabled (default)

Indicates if the reset button on the base station can be used. When set to Disabled, nothing happens with the reset button is pressed.

Table 16. Text Messaging Section Fields

Field

Contents

Description

Text Messaging

Values:

  • Disabled (default)

  • Enabled

  • Enabled Without Server

Indicates if users can send text messages to other devices that support text messages.

  • Disabled: Users can't send text messages.

  • Enabled: Users can send text messages to anyone. This requires the rest of the fields in this area to be set.

  • Enabled Without Server: Users can only send text messages to other members of the system.

Text Messaging & Alarm Server

IP address or URL

Indicates the IP address or URL of the Messaging and Alarm server. Set the address to allow users to exchange text messages with people outside your system.

If you leave this field empty, users can only communicate inside the system.

Text Messaging Port

Default: 1300

Indicates the Messaging and Alarm server port used for messages. Set the port to allow users to exchange text messages with people outside your system. The value of this field depends on the message server.

If you leave this field empty, users can only communicate inside the system.

Text Messaging Keep Alive (m)

Range: 0–65535

Default: 30

Indicates the frequency of keep alive messages in minutes.

Text Messaging Response (s)

Range: 0–65535

Default: 30

Indicates the timeout if the system doesn't receive a response from the message server. This field is in seconds.

Text Messaging TTL

Range: 0–65535

Default: 0

Indicates the text message time to live (TTL) in seconds. If set, the message only displays for the configured amount of time. After that time, the message is automatically deleted.

A default of 0 means the message doesn't expire.

Table 17. Terminal Section Fields

Field

Contents

Description

Keep Alive (m)

Integer

Default: 0

Indicates the length of time in minutes that the handset waits before sending an automatic emergency notification message to the server.

When set to 0, the handset doesn't send notifications.

Auto Stop Alarm

Values:

  • Disabled (default)

  • Enabled

Indicates if the handset should stop the automatic emergency notification.

  • Disabled: The handset doesn't stop notification.

  • Enabled: The handset stops the notification after the number of seconds set in Auto Stop Alarm Delay.

Auto Stop Alarm Delay (s)

Integer

Default: 30

Indicates the time (in seconds) before the handset stops automatic emergency notification.

Table 18. Configuration Section Fields

Field

Contents

Description

Configuration File Download

Values:

  • Disabled

  • Base Specific File (default)

  • Multi Cell specific File

  • Base and Multi Cell Specific File

Indicates the type of configuration file for the base station.

  • Disabled: no file expected.

  • Base Specific File: base station expects a filename in this format:

    <mac address>.cfg

  • Multi Cell specific File:base station expects a filename in this format:

    <chain id>.cfg

  • Base and Multi Cell Specific File: base station expects a filename in these formats:

    • <mac address>.cfg

    • <chain id>.cfg

Configuration Server Address

IP address or URL

Identifies the server or device that provides the configuration file to the base station.

Base Specific File

Identifies the base configuration file name.

Multi Cell Specific File

Identifies the configuration file for the multicell system. The filename is the chain id.

Auto Resync Polling

Values:

  • Disabled (default)

  • Enabled

Controls the ability to look for new configuration files for the automatic synchronization.

  • Disable—No automatic sync

  • Enable—Automatic sync enabled.

Auto Resync Time

hh:mm

Default: 00:00

Indicates the time (24-hour clock) that the base station looks to resync the configuration file.

Auto Resync Days

Indicates the number of days between recsync operations.

Auto Resync Periodic (Min)

Indicates the resync time in minutes

Auto Resync Max Delay

Indicates the time delay, in seconds. Set different delay times for each base station to prevent them from asking for new configuration files at the same time.

DHCP Controlled Config Server

Identifies the configuration server.

DHCP option priority

Default: 66, 160, 159, 150, 60

Identifies the priority of the DHCP options.

Table 19. Syslog/SIP Log Section Fields

Field

Contents

Description

Upload of SIP Log

Values

  • Disabled (default)

  • Enabled

Indicates if low-level SIP debug messages are to be saved to the server. SIP logs are saved in the file format:

<MAC_address><Time_stamp>SIP.log

Syslog Level

Values

  • Off

  • Normal Operation (default)

  • System Analyze

  • Debug

Identifies the level of system-level log messages to be saved on the syslog server.

  • Off—No messages saved.

  • Normal Operation—Normal message for: operational events, incoming calls, outgoing calls, handset registration, DECT location, call lost due to busy, critical system errors, and general system information

  • System Analyze—Captures logs for handset roaming, handset firmware updates status. The system analyze level also contains the messages from normal operation.

  • Debug—Captures logs for debugging problems.

    Note 

    Do not enable Debug logs during normal operation. These logs can result in system slowdown.

TLS security

Values

  • Disabled (default)

  • Enabled

Controls TLS 1.2 security.

  • Disabled: system does not use TLS 1.2.

  • Enabled: system uses TLS 1.2.

Syslog Server IP Address

IP address or URL

Indicates the address of the Syslog server.

Syslog Server Port

0-xx

Default: 514

Indicates the port of the Syslog server.

Table 20. Emergency Numbers Section Fields

Field

Contents

Description

list of numbers

Indicates of the available emergency numbers.

Firmware Update Web Page Fields

These are the fields displayed on the Firmware Update web page of the base station.


Note

We recommend that you update the base station first, then update the handsets after the base station update completes.


Table 21. Firmware Update Web Page Fields

Field

Contents

Description

Firmware update server address

IP address or URL

Indicates the location of the update server (TFTP server address).

Firmware path

String

Indicates the path on the update server where the firmware update files are stored.

Set this field to Cisco.

Type

Update Base Stations

6825

Indicates the hardware: base stations or 6825 (handsets). The 6825 row displays after handsets are configured on the base station.

Required version

8-character string

Indicates the firmware version to be updated. When the field contains zero (0), the firmware upgrade is disabled.

When you update this field, the version number doesn't require the leading zeros. That is, if the version is "v0445", you can input the version as 445.

Required branch

8-character string

Indicates the branch of firmware .

When you update this field, the branch doesn't require the leading zeros. That is, if the branch is "b003", you can input the version as 3.

Country Web Page Fields

These are the fields displayed on the Country/Time Settings web page of the base station.

Table 22. Country/Time Settings Web Page Fields

Field

Contents

Description

Select country

List of countries

Identifies the country where the base station is located.

State / Region

List of states or regions, based on the country selected.

Identifies the state or region where the base station is located.

Notes

Text

Contains notes about the settings.

Select Language

List of languages

Identifies the language for the base station web pages.

Time Server

Text

Identifies the DNS name or the IP address of the network time server.

Note 

Only IPv4 addresses are supported

Allow broadcast NTP

Check box

Default: checked

Identifies if the time server should be used for all devices.

Refresh time (h)

Integer (1-24)

Default: 24

Identifies the frequency that the base station syncs its time (in hours) with the time server.

Set timezone by country/region

Check box

Default: checked

Indicates that the base station uses the timezone setting from the country and state/region fields in this screen.

When this box is checked, you can't update some of the other fields in this table.

Timezone

0 or hh:mm

Indicates the time zone in GMT or UTC format.

Minimum: -12:00

Maximum: +13:00

Set DST by country/region

Check box

Default: checked

Identifies if the daylight savings time (DST) for the state or region can be used.

Daylight Saving Time (DST)

Values

  • Automatic (default)

  • Disabled

  • Enabled

Indicates how DST is configured.

  • Automatic: Uses the settings associated with the country.

  • Enabled: you need to set the rest of the DST fields.

  • Disabled: No DST required.

When set to

DST Fixed by Day

Values:

  • Use Month and Day of Week

  • Use Month and Date

Identifies how DST is managed:

  • Use Month and Day of Week: DST starts on a particular month and day of the week. Use this if DST starts on a different date every year.

  • Use Month and Date: DST starts on a specific month and day. Use this if DST starts on the same day of the month every year.

DST Start Month

List of months

Identifies the month that DST starts.

DST Start Date

Integer 0–31

Identifies the specific day of the month that DST starts. If set to 0, the DST Start Day of Week entry is used.

DST Start Time

Integer 0–23

Identifies the hour that DST starts.

DST Start Day of Week

Days of the week

Identifies the day of the week that DST starts.

DST Start Day of Week Last in Month

Values:

  • First in Month

  • Last in Month

  • Second First in Month

  • Second Last in Month

  • Third First in Month

Identifies which day in the month that DST starts.

  • First in Month: DST starts on the first DST Start Day of Week of the month.

  • Last in Month: DST starts on the last DST Start Day of Week of the month.

  • Second First in Month: DST starts on the second DST Start Day of Week of the month.

  • Second Last in Month: DST starts on the second-last DST Start Day of Week of the month.

  • Third First in Month: DST starts on the third DST Start Day of Week of the month.

DST Stop Month

List of months

Identifies the month that DST stops.

DST Stop Date

Integer 0–31

Identifies the specific day of the month that DST starts. If set to 0, the DST Stop Day of Week entry is used.

DST Stop Time

Integer 0–23

Identifies the hour that DST stops.

DST Stop Day of Week

Days of the week

Identifies the day of the week that DST stops.

DST Stop Day of Week Last in Month

Values:

  • First in Month

  • Last in Month

  • Second First in Month

  • Second Last in Month

  • Third First in Month

Identifies which day in the month that DST stops.

  • First in Month: DST stops on the first DST Stop Day of Week of the month.

  • Last in Month: DST stops on the last DST Stop Day of Week of the month.

  • Second First in Month: DST stops on the second DST Stop Day of Week of the month.

  • Second Last in Month: DST stops on the second-last DST Stop Day of Week of the month.

  • Third First in Month: DST stops on the third DST Stop Day of Week of the month.

Security Web Page Fields

These are the fields displayed on the Security web page of the base station.

Table 23. Device Identity Section Fields

Field

Contents

Description

Idx

Indicates the index of the certificate.

Issued To

string

Indicates the name of the Certificate Authority (CA) for the certificate. The name is part of the certificate file.

Issued By

String

Indicates the organization or company that the certificate is created for. This name is part of the certificate file.

Valid Until

mm/dd hh:mm:ss yyyy

Indicates the date that the certificate expires. This date is part of the certificate file.

Import Device Certificate and Key Pair: Filename

string

Displays the filename of the imported file.

Table 24. Trusted Server Certificates Section Fields

Field

Contents

Description

Idx

Indicates the index of the certificate.

Issued To

String

Indicates the name of the CA for the certificate. The name is part of the certificate file.

Issued By

String

Indicates the organization or company that the certificate is created for. This name is part of the certificate file.

Valid Until

mm/dd hh:mm:ss yyyy

Indicates the date that the certificate expires. This date is part of the certificate file.

Import Trusted Certificates: Filename

Table 25. Trusted Root Certificates Section Fields

Field

Contents

Description

Idx

Indicates the index of the certificate.

Issued To

String

Indicates the name of the CA for the certificate. The name is part of the certificate file.

Issued By

String

Indicates the organization or company that the certificate is created for. This name is part of the certificate file.

Valid Until

mm/dd hh:mm:ss yyyy

Indicates the date that the certificate expires. This date is part of the certificate file.

Import Root Certificates: Filename

Use Only Trusted Certificates

Values:

  • Disabled (default)

  • Enabled

Table 26. Password Section Fields

Field

Contents

Description

Username

String, up to 15 characters

Indicates the administration user name (admin).

Current Password

New Password

String, up to 15 characters

Valid characters are:

  • 0–9

  • a–z, A–Z

  • @ / | < > - _ : . ? * + #

Confirm Password

String, up to 15 characters

This field and the previous field must match.

Table 27. Secure Web Server Section Fields

Field

Contents

Description

HTTPS

Values:

  • Disabled (default)

  • Enabled

Indicates the type of security for the web server.

  • Disabled: You can use HTTP or HTTPS.

  • Enabled: You use HTTPS only.

Central Directory Web Page Fields

These are the fields displayed on the Central Directory web page of the base station. The Location field determines the rest of the fields displayed.

Table 28. Central Directory Web Page Fields

Field

Contents

Description

Location

Values:

  • Local

  • LDAP Server

  • XML Server

Identifies the type of central directory:

  • Local—Indicates that an imported comma separated value (CSV) file is to be used. See "Local Directory" below.

  • LDAP Server—Indicates that an LDAP directory is used. See "LDAP Directory" below.

  • XML Server—Indicates that an XML directory is used (for example, a BroadSoft directory). See "XML Directory" below.

Note 

When you change this field, the screen updates to display different fields, based on the directory type.

Local Directory

Table 29. Local Directory Fields

Field

Contents

Description

Server

IP address or URL

Identifies the server that contains the directory.

Filename

Identifies the name of the directory file on the server.

Phonebook reload interval (s)

0–xx

Controls how often the base station refreshes the phonebook contents in seconds. The refresh doesn't happen when the field is set to 0.

Specify a time that is frequent enough for the users but not so frequent that the base station is overloaded.

Table 30. Import Central Directory Section Fields

Field

Content

Description

Filename

string

Displays the name of the imported central directory.

LDAP Directory

Table 31. LDAP Central Directory Fields

Field

Content

Description

Server

IP address or URL

Identifies the server that contains the directory file.

TLS security

Values:

  • Disabled (default)

  • Enabled

Identifies the TLS 1.2 security.

  • Disabled: The system doesn't use TLS 1.2 when it accesses the LDAP server.

  • Enabled: The system uses TLS 1.2 when it accesses the LDAP server.

Port

Identifies the server port number that is open for LDAP connections

Sbase

Identifies the search base criteria.

Example: CN=Users, DC=number, DC=loc

LDAP Filter

Identifies the search filter.

Example: if the field is set to (|(givenName=%*)(sn=%*)), the system uses this filter when it requests entries from the LDAP server. % is replaced with the content entered by the user during the search operation. So if a user enters "J" for the search criteria, the string sent to the server is (|(givenName=J*)(sn=J*)) and server sends the matches for given names or surnames that start with the letter "J".

Bind

Identifies the user name that is used when the phone connects to the server.

Password

Contains the LDAP Server password.

Virtual List

Values:

  • Disabled

  • Enabled (default)

Controls if virtual list search is possible.

  • Disabled: All search results are loaded.

  • Enabled: Only 25 contacts are loaded at a time.

Table 32. Terminal Identity

Field

Content

Description

Name

Values:

  • cn

  • sn+givenName

Work

Default: telephoneNumber

Home

Default: homePhone

Mobile

Default: mobile

XML Directory

Table 33. XML Central Directory Fields

Field

Content

Description

Server

string

Identifies the XML server.

Table 34. XML Central Directory: Directory Names Fields

Field

Content

Description

Enterprise

String and check box

Allows you to change the Enterprise string to another label. For example, if you set this field to "Company", the handset displays "Company" instead of "Enterprise".

When you check the check box, the directory displays on the Central directory page.

EnterpriseCommon

String and check box

Allows you to change the EnterpriseCommon string to another label.

When you check the check box, the directory displays on the Central directory page.

Group

String and check box

Allows you to change the Group string to another label. For example, if you set this field to "Department", the handset displays "Department" instead of "Group".

When you check the check box, the directory displays on the Central directory page.

GroupCommon

String and check box

Allows you to change the GroupCommon string to another label.

When you check the check box, the directory displays on the Central directory page.

Personal

String and check box

Allows you to change the Personal string to another label. For example, if you set this field to "Home", the handset displays "Home" instead of "Personal".

When you check the check box, the directory displays on the Central directory page.

Multi Cell Web Page Fields

These are the fields displayed on the Multi Cell web page of the base station.

Table 35. Multi Cell Status Section Fields

Field

Description

System Information

Indicates the current status of the base station in the multi cell configuration.

Last packed received from IP

Indicates the IP address of the last communicator to the base station.

Table 36. Settings for this Unit Section Fields

Field

Contents

Description

Multi cell system

Values:

  • Disabled (default)

  • Enabled

Indicates if the base station is part of a multicell configuration.

If you change this field, you must press Save and Reboot.

System chain ID

512 (default)

Up to 5 digits

Identifies the multi cell chain. Each base station in the chain uses the same ID.

Note 

We recommend that you do not use a chain ID that is similar to an extension number.

Synchronization time (s)

Values:

  • 30

  • 60 (default)

  • 90

  • 120

  • 150

  • 180

  • 240

  • 270

  • 300

Indicated the period in seconds between synchronization requests by the base stations in the chain.

Data Sync

Values:

  • Multicast (default)

  • Peer-to-peer

Indicates the type of data synchronization.

  • Multicast—requires Multicast/IGMP to be enabled on the call control system.

    • The multicast port range and IP addresses used is calculated from the chain id.

    • The multicast feature uses the port range: 49200 to 49999

    • The multicast feature IP range: 224.1.0.0 to 225.1.0.0

    • Multicast uses UDP.

  • Peer-to-peer

Primary Data Sync IP

IP address

Indicates the base station data synchronization IP address.

Using multicast, this base IP is selected automatically.

The data sync feature uses the port range 49200 to 49999

Note 

Using Peer to Peer mode, the IP of the base used for data sync source MUST be defined.

Note 

Using Peer to Peer mode with version below V306 limits the system automatic recovery feature. There is no automatic recovery of the data sync source in Peer to Peer mode.

Multi cell debug

Values:

  • None (default)
  • Data Sync

  • Auto Tree

  • Both

Indicates the level of multicell debugging information is stored in the logs.

  • None (default)—No d
  • Data Sync—Writes header information for all packets received and sent to be used to debug any special issues.

    Note 

    This setting generates many logs, so use it for a short period of time when debugging.

  • Auto Tree—Writes states and data related to the Auto Tree Configuration feature.

  • Both—Both Data Sync and Auto Tree are enabled.

    Note 

    This setting generates many logs, so use it for a short period of time when debugging.

After you set the Multi cell system field to Enabled, and reboot the base station, the following content displays on the page.

Table 37. DECT system settings

Field

Contents

Description

RFPI System

Displays the radio identity that all the base stations use for the multicell system.

Auto configure DECT sync source tree

Values

  • Disabled

  • Enabled (default)

Controls the ability to synchronize the multicell system.

  • Disabled: If the origina; primary base station can't be reached, the system continues without a primary to sync to.

  • Enabled: If the original primary base station can't be reached, another base station takes over as the primary base station.

Allow multi primary

Values:

  • Disabled (default)

  • Enabled

Allows the setup of systems in multiple locations.

Auto create multi primary

Values:

  • Disabled (default)

  • Enabled

Table 38. Base station settings

Field

Contents

Description

Number of SIP accounts before distributed load

SIP Server support for multiple registrations per account

Values

  • Disabled (default)

  • Enabled

System combination (Number of base stations/Repeaters per base station

Table 39. Base Station Group

Field

Contents

Description

ID

A read-only index number

RPN

Indicates the Radio Fixed Part Number (RPN) of the base station. Each base station RPN is unique.

Version

Indicates the firmware version.

MAC Address

Contains the base station MAC address.

IP Address

Contains the base station IP address.

IP Status

Values:

  • Connected

  • Connection Loss

  • This Unit

Indicates the base station status.

  • Connected: the base station is online.

  • Connection Loss: the base station is not on the network

  • This Unit: the base station that you are viewing information about.

DECT sync source

Contains information about the multicell chain.

If Auto configure DECT sync source tree

DECT property

Values

  • Primary

  • Locked

  • Searching

  • Free Running

  • Unknown

  • Assisted lock

  • Sync. Lost

Indicates the status of the base station.

  • Primary: The base station is the primary base station and that all other base stations synchronize to this base station.

  • Locked: The base station is synchronized with the primary base station.

  • Searching: The base station is trying to synchronize with the primary base station.

  • Free Running: The base station has lost its synchronization with the primary base station.

  • Unknown: There is no connection information.

  • Assisted lock: The base station can't sync with the primary base station using DECT, and that it is using the Ethernet to sync.

  • Sync. Lost: Indicates that the base station has lost synchronization, but there is an active call on an associated handset. When the call completes, the base will attempt to sync,

Base Station Name

Indicates the base station name assigned in the Management page.

The DECT Chain section displays the hierarchy of base stations in a graphical form.

Star Codes Web Page Fields

These are the fields displayed on the Star Codes web page of the base station.

Table 40. Star Codes Web Page Fields

Field

Code

Description

Call Return

Default: 69

Dial this star code to return a call.

Blind Transfer

Default: 88

Dial this star code to transfer a call without consultation.

Call Forward All Activate

Default: 72

Dial this star code to forward all calls.

Call Forward All Deactivate

Default: 73

Dial this star code to stop make calls ring on the phone again.

Call Wait Activate

Default: 56

Dial this star code to enable the call waiting tone.

Call Wait Deactivate

Default: 57

Dial this star code to disable the call waiting tone.

Block Caller Id on Outgoing Calls Activate

Default: 67

Dial this star code to not send the caller ID on an outgoing call.

Block Caller ID on Outgoing Calls Deactivate

Default: 68

Dial this star code to send the caller ID on an outgoing call.

Block Anonymous Incoming Calls Activate

Default: 77

Dial this star code to block calls that don't have a caller ID.

Block Anonymous Incoming Calls Deactivate

Default: 87

Dial this star code to all the phone to receive calls that don't have a caller ID.

Do Not Disturb Activate

Default: 78

Dial this star code to stop calls ringing on the phone.

Do Not Disturb Deactivate

Default: 79

Dial this star code to allow calls to ring on the phone.

Call Progress Tones Web Page Fields

These are the fields displayed on the Call Progress Tones web page of the base station.

Standard call progress tones differ by region. When you set the country for your system, this page displays the default tones for your country.

Table 41. Call Progress Tones Section Fields

Field

Description

Dial Tone

Prompts the user to enter a phone number.

Outside Dial Tone

Alternative to the Dial Tone. It prompts the user to enter an external phone number, as opposed to an internal extension. It is triggered by a comma (,) character encountered in the dial plan.

Prompt Tone

Prompts the user to enter a call forwarding phone number.

Busy Tone

Played when a 486 RSC is received for an outbound call.

Reorder Tone

Played when an outbound call has failed or after the far end hangs up during an established call. Reorder Tone is played automatically when Dial Tone or any of its alternatives times out.

Off Hook Warning Tone

Played when the phone receiver has been off hook after a period of time.

Ring Back Tone

Played during an outbound call when the far end is ringing.

Call Waiting Tone

Played when a call is waiting.

Confirm Tone

Brief tone to notify the user that the last input value has been accepted.

Holding Tone

Informs the local caller that the far end has placed the call on hold.

Conference Tone

Played to all parties when a three-way conference call is in progress.

Dial Plans Web Page Fields

These are the fields displayed on the Dial Plans web page of the base station.

Table 42. Dial Plans Fields

Field

Description

Idx

Indicates the index number of the dial plan (used in the Terminal Web Page Fields page).

Dial Plan

Contains the definition of a dial plan.

Alarm Web Page Fields

These are the fields displayed on the Alarm web page of the base station.

Table 43. Alarm Web Page Fields

Field

Contents

Description

Idx

digit

Indicates the index number of the alarm.

Profile Alias

String

Identifies the name of the alarm.

Alarm Type

Values:

  • Alarm Button

  • Disabled (default)

Identifies the type of alarm from the Emergency button.

Alarm Signal

Values:

  • Message

  • Call

  • Beacon Message

Indicated how the alarm signals when the handset activates the alarm (Emergency) button.

  • Message—A text message is sent to the alarm server.

  • Call—An outgoing call is placed to the specified emergency number.

Stop Alarm from Handset

Values:

  • Disabled

  • Enabled (default)

Identifies if the handset can cancel the alarm.

Trigger Delay

Digit 0–255

Identifies the delay in seconds before the handset displays a pre-alarm warning.

  • 0—No pre-alarm warning; the alarm is sent immediately.

  • Other—The amount of time that the pre-alarm warning displays. When the number of seconds passes, the alarm is sent. It may take a few seconds for the alarm to be sent to the configured location.

Stop Pre-Alarm from Handset

Values:

  • Disabled

  • Enabled (default)

Identifies if the user can stop an alarm.

Pre-Alarm Delay

Digit 0–255

Indicates the delay between the time the pre-alarm is displayed and the time that the alarm is signalled.

Howling

Values:

  • Disabled (default)

  • Enabled

Indicates if the handset should start the howling signal. If disabled, only the call or message signal is sent.

Statistics Web Page Fields

The Statistics web page has a number of statistics views:

  • System

  • Calls

Each page has information to help you understand how your system is being used and helps you identify problems early.

System Web Page Fields

These are the fields displayed on the System link of the Statistics web page of the base station.

Table 44. Statistics: System Web Page Fields

Field

Description

Base Station Name

Contains the base IP address and name. The last row of the table contains the sum of all the preceding rows in the table. If there is only one base station in the system, then only the summary (Sum) row displays.

Operation/Duration

D-H:M:S

Displays the time since the last reboot and the cumulative up-time since the last reset of statistics or the last firmware upgrade.

DECT Operation

D-H:M:S

Identifies the time that the DECT protocol was active.

Busy

Contains the number of times that the base was busy (can't handle more active calls).

Busy Duration

D-H:M:S

Displays the cumulative time that the base was busy.

SIP Failed

Displays the number of times that a SIP registration failed

Terminal Removed

Displays the number of times that a handset was marked as removed.

Searching

Displays the number of times that the base was searching for its sync source.

Free Running

Displays the number of times that a base has not synchronized its data from the sync source.

If this state is triggered often, you may need to make changes to your base station configuration. For more information, see Base Station States.

Source Changed

Displays the number of times that the base changed its sync source.

Calls Web Page Fields

These are the fields displayed on the Calls link of the Statistics web page of the base station.

Table 45. Calls Web Page Fields

Field

Description

Base Station Name

Contains the base IP address and name. The last row of the table contains the sum of all the preceding rows in the table. If there is only one base station in the system, then only the summary (Sum) row displays.

Operation/Duration

D-H:M:S

Displays the time since the last reboot and the cumulative up-time since the last reset of statistics or the last firmware upgrade.

Count

Displays the number of calls handled on the base.

Dropped

Displays the number of active calls that were dropped. Each dropped call results in a syslog entry.

An example of a dropped call is when a user is on an active call and then walks out of range of the base station.

No Response

Displays the number of calls that did not respond to an incoming call because of hardware issues. Each calls results in a syslog entry.

An example of a no respons calls is if an external user tries to call a handset that is not in range of the base station.

Duration

D-H:M:S

Displays the total time that calls were active on the base.

Active

Displays the number of handsets that are active on the base at the present time.

Max Active

Displays the maximum number of calls that were active at the same time.

Codec

G711U:G711A:G729:G722

Displays the number of times each codec was used in the calls.

Handover Attempt Success

Displays the number of successful handovers.

Handover Attempt aborted

Displays the number of failed handovers.

Audio Not Detected

Displays the number of times that an audio connection was not established.

Generic Statistics Web Page Fields

These are the fields displayed on the Generic Statistics web page of the base station.

Each row gives a value and a graph of the data for the last 24 hours.

Table 46. DECT Statistics Fields

Field

Description

Total number of DLC instances

Max concurrent DLC instances

Current number of DLC instances

Total number of times in max DLC instances in use

Total Time spent in max DLC instances in use

Average frequency x usage this hour (max 100 per slot)

(where x is 0 to 9)

Average even slot usage this hour (max 100 per slot)

Average odd slot usage this hour (max 100 per slot)

Percentage time of x slots used this hour

(where x is 0 to 12)

Total Codec usage (G.711A, G.711U, G.726, G.729)

Total CHO success

Total number of forced PP moves

Table 47. DECT Synchronization Statistics Fields

Field

Description

Current synchronization state

Current synchronization chain

Timestamp of last changed synchronization chain

Hourly number of synchronization chain changes

Total number of synchronization chain changes

Total time in sync state: Master

Total time in sync state: Locked

Total time in sync state: Free Running

Total time in sync state: Locked Assisted

Total time in sync state: Sync Lost

Total time in sync state: Searching

Total time in sync state: Unknown

Last reported sync information from this base

Table 48. RTP Statistics Fields

Field

Description

Total RTP connections (including connection type information, e.g. external, relay, recording)

Max concurrent RTP connections (including connection type information, e.g. external, relay, recording)

Total Time spent in max RTP connections in use

Current RTP connections (including connection type information, e.g. external, relay, recording)

Table 49. IP - Stack Statistics Fields

Field

Description

Total connections open

Max concurrent connections open

Current connections open

Total number of tx messages

Total number of rx messages

Total number of tx errors

Table 50. System Statistics Fields

Field

Description

Up time

Current CPU load

Current Heap usage

Max Heap usage (%)

Mail queue ROS_SYSLOG

Mail queue ROS_x

(where x is 0 to 5)

Diagnostics Web Page Fields

The Diagnostics web page has these views:

  • Base stations

  • Extensions

  • Logging

Each page has information to help you understand how your system is being used and helps you identify problems early.

Base Station

These are the fields displayed on the Base stations link of the Diagnostics web page of the base station.

Table 51. Base Stations Web Page Fields

Field

Description

Base Station Name

Indicates the IP address and name of the base station from the management settings. The last row of the table contains the sum of all the preceding rows in the table. If there is only one base station in the system, then only the summary (Sum) row displays.

Active DECT Ext

(Mm/Ciss/CcOut/CcIn)

Indicates the number of active connections to extensions in the base station.

  • Mm—Mobility Management

  • Ciss—Call Independent Supplementary Service

  • CcOut—Call Control Out

  • CcIn—Call Control In

Active DECT Rep

(Mm/Ciss/CcOut/CcIn)

Indicates the number of connections to repeaters in the base station.

  • Mm—Mobility Management

  • Ciss—Call Independent Supplementary Service

  • CcOut—Call Control Out

  • CcIn—Call Control In

Active RTP

(Lcl/Rx BC)

Indicates the number of active RTP streams in use.

  • Lcl—local RTP stream

  • Rx BC—broadcast receive RTP stream

Active Relay RTP

(Lcl/Remote)

Indicates the number of active relay streams.

  • Lcl—Local RTP relay stream

  • Remote—remove RTP relay stream

Latency [ms]

(Avg.Min/Average/Avg.Max)

Indicates the latency of ping between the base station.

  • Avg.Min—average minimum delay

  • Average—average delay

  • Avg.Max—average maximum delay

Extension

These are the fields displayed on the Extension view of the Diagnostics web page.

Table 52. Extensions Web Page Fields

Field

Descriptoin

Idx

Indicates the extension index number

No of HS restarts

Indicates the number of times that the handset has restarted.

Last HS restart(dd/mm/yyyy hh:mm:ss)

Indicates the date and time of the last handset restart.

Logging

These are the fields displayed on the Logging view of the Diagnostics web page.

Table 53. Logging Web Page Fields

Field

Descriptoin

RSX internal tracing

Indicates if internal tracing is Disabled or Enabled

PCAP internal tracing

Trace packets to/from this base (except Audio)

Trace audio packets to/from this base

Trace received broadcast packets

Trace received IPv4 multicast packets

Trace received packet with destination MAC between (compare between each byte

6 pairs

Trace received Ethertype

3 fields

Trace received IPv4 protocol

3 fields

Trace received TCP/UDP port

3 fields

Download all traces from

Click the All Basestations or Current Basestations button.

Configuration Web Page Fields

The Configuration web page of the base station displays a read-only version of the base station configuration file. The file is stored in the /Config folder TFTP server. Each base station has a unique configuration file, based on the MAC address.

You can make changes to a file in these ways:

  • [Recommended method] Change the settings in the base station web pages and export the file for a backup.

  • Export the file, make changes, and then upload the file.


Note

If you choose to make manual changes, you must ensure that you retain all formatting. Otherwise, the phone may not be set up correctly.


Syslog Web Page Fields

The Syslog web page displays a live feed of system-level messages of the current base station. The Syslog level field in the Management web page controls the messages that are logged.


Note

When the base station reboots, a new syslog starts and the previous information is lost. If you have a problem and plan to reboot, save the syslog file to your computer before you do the reboot.


If the Syslog level field is set for debug logs, additional information is written to the syslog. You should only capture debug logs for a short amount of time to minimize system congestion.


Note

You will see frequent messages like this:

Sent to udp:xxx.xxx.xxx.xxx:xxxx at mm/dd/yyyy hh:mm:ss (4 bytes), where xxx.xxx.xxx.xxx:xxxx is the IP address and port, mm/dd/yyyy is the date, and hh:mm:ss is the time.

These are the keep alive messages and you can ignore them.


SIP Log Web Page Fields

The SIP Log web page displays a live feed of SIP server messages of thesystem (single or multicell). The information is also saved as a file on the TFTP server. Logs are saved in 2 blocks of 17 KB, and when one block is full, the other one is used (it will overwrite previous content).

Filename: <MAC_address><time_stamp>SIP.log

View the Handset Status

You can see the status of your handset to assist in troubleshooting problems. Information includes the firmware version installed on the handset as well as information about the connected base station.

Procedure


Step 1

Press Menu .

Step 2

Select Settings > Status.


Perform a Site Survey

You can check that you have your base stations placed so that the handsets can connect easily. Each base station has radio coverage of about 164 feet (50 meters) indoors and up to 984 feet (300 meters) outdoors. However, there can be interference with other equipment as well as poor coverage because of wall and door construction (for example, fire doors).

After you set up the base station or base stations in your network, you should perform a site survey. You use the handset to check that coverage is good for your users in all the areas to be covered.


Note

In the handset, you can adjust the signal strength for the handset radio. However, we recommend that you speak to your service provider or Cisco TAC to discuss the signal strength change.


Perform this task when you set up your system and when there are changes to the area (for example, changes to walls, or new areas added).

Before you begin

All base stations are installed and configured.

You need at least one handset configured and active.

Procedure


Step 1

On the handset, press and hold Power/End until the screen turns on.

Step 2

Press Menu

Step 3

Enter *47* to get a list of base stations within range.

Step 4

In the base station list, look at the box beside the base station information.

  • If the box is green, the handset has very good DECT contact with the base station in the current location.
  • If the box is orange, the handset has adequate DECT contact with the base station in the current location.
  • If the box is red, the handset has poor or no DECT contact with the base station in the current location. In this situation, you need to either move the base stations to get better coverage or add another base station.
Step 5

Press Power/End until you return to the main screen,.

Step 6

Move to a different location and repeat Steps 2 to 5 to check the coverage.