Prepare the hardware platform

Install a Unified Communications (UC) on Cisco Unified Computing System (UCS) Tested Reference Configuration (TRC)

Cisco Collaboration on Virtual Servers at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html

Install a Business Edition 6000 (BE 6000) appliance

Installation guides for your version of BE 6000 at http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-installation-guides-list.html

Install a Business Edition 7000 (BE 7000) appliance

Cisco Business Edition 7000 Installation Guide at http://www.cisco.com/c/en/us/support/unified-communications/business-edition-7000/products-installation-guides-list.html

Install new virtualized 3rd-party specs-based server or Cisco UCS specs-based server

See the documentation from the server vendor and from VMware. See application support information at www.cisco.com/go/virtualized-collaboration

Information about specs-based support is available by searching on the topic "UC Virtualization Supported Hardware" at www.cisco.com/go/virtualized-collaboration

Replace existing hardware and preserve the server configuration

Replacing a Single Server or Cluster for Cisco Unified Communications Manager at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html

Change the IP address or hostname

To automate the changes:

• Perform a PCD Upgrade or PCD Migration with network migration to change the application version and the IP address at the same time.

• Use the PCD Re-address task after the upgrade is complete. This task changes the IP addresses only.

See Cisco Prime Collaboration Deployment Administration Guide at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html

To make the changes manually: See Changing IP Address and Hostname for Cisco Unified Communications Manager or IM and Presence Service at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html.

Prepare the virtual platform

Review requirements and best practices

Unified Communications Manager and IM and Presence Service information at http://www.cisco.com/go/uc-virtualized

Download the Cisco OVA file

Follow the procedures contained in this document.See Download and Install OVA Templates

Edit the virtual machine configuration

Vendor documentation at http://www.VMware.com

Follow the procedures contained in this document. See Change the Virtualization Software

Upgrade to a new release of Unified Communications Manager and IM and Presence Service

Upgrade and install new licenses

Cisco Prime License Manager User Guide at http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-license-manager/products-user-guide-list.html

Migrate from one hardware platform to another as part of the upgrade process

Cisco Prime Collaboration Deployment Administration Guide at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html

Upgrade on the same hardware platform using Prime Collaboration Deployment

Cisco Prime Collaboration Deployment Administration Guide at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html

Upgrade on the same hardware platform using Unified CM OS Administration

Follow the procedures contained in this document.

Read the Release Notes for the new software version

Release Notes for Cisco Unified Communications Manager and IM and Presence Service at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-release-notes-list.html