Headset and Accessories Management Overview
Headset and Accessories Management enhances your Cisco headset deployment, letting administrators manage headset serviceability from Cisco Unified Communications Manager. From Cisco Unified CM Administration, administrators can:
Remotely configure headset settings such as wireless power range, audio bandwidth, and Bluetooth on/off.
Define and control the headsets or accessories firmware.
Get a detailed inventory of all the headsets and accessories in your deployment.
Diagnose and troubleshoot headsets with Remote PRT, headset metrics in Call Management Records (CMR), and alarms.