- Getting Started
- Configuring Lines
- Customizing Standard Features
- Configuring SIP, SPCP, and NAT
- Configuring Security, Quality, and Network Features
- Provisioning
- Configuring Regional Parameters and Supplementary Services
- Configuring Dial Plans
- Configuring LED Patterns
- Cisco SPA IP Phone Field Reference
- Where to Go From Here
Where to Go From Here
Behavior During Times of Network Congestion
Anything that degrades network performance can affect voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
- Administrative tasks, such as an internal port scan or security scan
- Attacks that occur on your network, such as a Denial of Service attack
To reduce or eliminate any adverse effects to the devices, schedule administrative network tasks during a time when the devices are not being used or exclude the devices from testing.
Related Information
Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco SPA IP phone.
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www.cisco.com/en/US/support/tsd_cisco_small_business _support_center_contacts.html |
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https://software.cisco.com/download/navigator.html Select a link to download firmware for Cisco Small Business Products. No login is required. |
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http://www.cisco.com/c/en/us/support/collaboration-endpoints/small-business-ip-phones/tsd-products-support-series-home.html |
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http://www.cisco.com/c/en/us/support/collaboration-endpoints/small-business-voice-accessories/tsd-products-support-series-home.html |
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http://www.cisco.com/c/en/us/support/unified-communications/small-business-voice-systems/tsd-products-support-series-home.html |
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Cisco Unified Communications 500 Series for Small Business (UC500) |
http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-500-series-small-business-uc500/tsd-products-support-series-home.html |
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Note
For older Cisco IP phone models, such as the Cisco SPA9XX, see the Cisco SPA9XX Phone Administration Guide on cisco.com. This guide covers only the Cisco SPA300 Series IP phones, Cisco SPA500 Series IP phones, and the Cisco Cisco WIP310.
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