- Getting Started
- Configuring Lines
- Customizing Standard Features
- Configuring SIP, SPCP, and NAT
- Configuring Security, Quality, and Network Features
- Provisioning
- Configuring Regional Parameters and Supplementary Services
- Configuring Dial Plans
- Configuring LED Patterns
- Cisco SPA IP Phone Field Reference
- Where to Go From Here
- Info Tab
- System Tab
- System Configuration
- Power Settings
- Internet Connection Type
- Static IP Settings
- PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- Optional Network Configuration
- VLAN Settings
- Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- Inventory Settings
- SIP Tab
- Provisioning Tab
- Regional Tab
- Phone Tab
- General
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
- Ring Tone (Cisco WIP310)
- Audio Input Gain (dB)
- Multiple Paging Group Parameters
- BroadSoft Settings
- LDAP Corporate Directory Search
- XML Service
- Extension Mobility
- Programmable Softkeys
- Call Audio Recording (Cisco SPA525G and SPA525G2)
- Ext Tab
- User Tab
- Attendant Console Tab (CiscoSPA500 and Cisco SPA500DS)
- Attendant Console Status
- TR-069 Tab
- Cisco SPA525G or Cisco SPA525G2-Specific Tabs
Cisco SPA IP Phone Field Reference
This appendix describes the fields within the following sections of the phone web user interface:
Info Tab
The fields on this tab are read-only and cannot be edited.
System Information
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Displays the current host name assigned to the SPA9000 (defaults to SipuraSPA). |
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Cisco SPA525G or Cisco SPA525G2-Specific Parameters:
Reboot History
The IP phone stores the reasons for the last five reboots or refreshes. When the phone is reset to factory defaults, this information is deleted.
The reboot history is displayed in reverse chronological order, with the reasons for the latest reboot displayed in the Reboot Reason 1 field.
Each Reboot Reason field displays the reason for the reboot and a time stamp indicating when the reboot took place as in the following examples:
The following is a list of the supported reboot/refresh reasons:
You can view the reboot history from the phone Web GUI, the phone LCD screen, and the phone SPA Status Dump file (http:// phoneIP /status.xml or
http:// phoneIP /admin/status.xml).
Viewing the Reboot History on the Phone LCD Screen
A new menu, Reboot History, was added under the Setup menu. On the Reboot History Page, the 5 reboot entries are displayed in reverse chronological order, just like the Web GUI.
Viewing the Reboot History in the SPA Status Dump File
The reboot history is stored in the SPA Status Dump file
(http:// <phone_IP_address> /admin/status.xml). In this file, tags Reboot_Reason_1 to Reboot_Reason_5 store the reboot history, as shown in this example:
The Web GUI and the LCD screen get the reboot history from these tags.
Network Configuration (SPCP)
VPN Status (Cisco SPA525G or Cisco SPA525G2 Only)
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Product Information
Phone Status
Ext Status
The following parameters show for each extension on the phone.
Line/Call Status
The following parameters show for each line and call on the phone.
Downloaded Ring Tone
Custom CA Status
These fields display the status of provisioning using a custom Certificate Authority (CA).
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Indicates whether provisioning using a custom CA succeeded or failed: |
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Custom CA certificates are configured in the Provisioning tab. For more information about custom CA certificates, see the Cisco Small Business IP Telephony Devices Provisioning Guide.
System Tab
System Configuration
Power Settings
Internet Connection Type
Static IP Settings
PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only)
Optional Network Configuration
VLAN Settings
Not applicable to the Cisco WIP310.
Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only)
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Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only)
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VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only)
Inventory Settings
SIP Tab
This section describes the fields for the SIP tab.
SIP Parameters
SIP Timer Values (sec)

Note Cisco IP phones can use a RETRY-AFTER value when received from a SIP proxy server that is too busy to process a request (503 Service Unavailable message). If the response message includes a RETRY-AFTER header, the phone waits for the specified length of time before retrying to REGISTER again. If a RETRY-AFTER header is not present, the phone waits for the value specified in the Reg Retry Interval or the Reg Retry Long Interval parameter.
Response Status Code Handling
RTP Parameters
SDP Payload Types
The configured dynamic payloads are used for outbound calls only where the Cisco SPA9000 presents the SDP offer. For inbound calls with a SDP offer, the Cisco SPA9000 follows the caller dynamic payload type assignments.
The Cisco SPA9000 uses the configured codec names in its outbound SDP. The SPA9000 ignores the codec names in incoming SDP for standard payload types (0-95). For dynamic payload types, the Cisco SPA9000 identifies the codec by the configured codec names. Comparison is case-insensitive.
NAT Support Parameters
Linksys Key System Parameters
Provisioning Tab
For information about the Provisioning page, see the Cisco Small Business IP Telephony Devices Provisioning Guide.
Regional Tab
This section describes the fields for the Regional tab.
Call Progress Tone Description
Distinctive Ring Patterns
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Control Timer Values (sec)
Vertical Service Activation Codes
The following Vertical Service Activation Codes are automatically appended to the dial plan.
Vertical Service Announcement Codes
Outbound Call Codec Selection Codes
These codes automatically appended to the dial plan. You do not need to include them in the dial plan.
Time (Cisco SPA525G or Cisco SPA525G2 Only)
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Selects the number of hours to add to GMT to generate the local time for caller ID generation. Choices are GMT-12:00, GMT-11:00,…, GMT, GMT+01:00, GMT+02:00, …, GMT+13:00. |
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This specifies the offset from GMT to use for the local system time. |
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See Ignore DHCP Time Offset in Miscellaneous. |
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See Daylight Saving Time Rule in Miscellaneous. |
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Language (Cisco SPA525G or Cisco SPA525G2 Only)
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See Dictionary Server Script in Miscellaneous. |
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See Language Selection in Miscellaneous. |
Miscellaneous
Phone Tab
This section describes the fields for the Phone tab.
General
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Name to identify the IP phone; appears on the IP phone screen on models that have a display. You can use spaces in this field and the name does not have to be unique. If both the Station Display Name and Station Name fields are populated, the Station Display Name field takes precedence and is displayed on the phone. |
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Name to identify this IP phone; appears on the IP phone screen on models that have a display. No spaces are allowed and the name must be unique. |
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Phone number or URL to check voice mail. The service provider often hosts a voice mail service. The advantages of hosted voice mail include: |
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Text logo to display when the phone boots up. A service provider, for example, can enter logo text as follows:
For example, Telecom Use the + character to add spaces for formatting. For example, you can add multiple + characters before and after the text to center it. Note Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. On the Cisco SPA525G or Cisco SPA525G2, this setting is located on the User tab. |
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URL locating the bitmap (.BMP) file to display on the IP phone screen background. For more information, see Configuring Phone Information and Display Settings . Note Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. On the Cisco SPA525G or Cisco SPA525G2, this setting is located on the User tab. |
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Select from Default, BMP Picture, Text Logo, or None. Note Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. On the Cisco SPA525G or Cisco SPA525G2, this setting is located on the User tab. |
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Select from Default, BMP Picture, or None. Note Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. On the Cisco SPA525G or Cisco SPA525G2, this setting is located on the User tab. |
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Choose the font width for the softkey labels to display on your phone. See Customizing Phone Softkeys. Note Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. |
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Enables a screen saver on the IP phone screen. When the phone is idle for a specified time, it enters screen saver mode. (Users can set up screen savers directly using phone Setup button.) When the screen saver is active, the screen shows “Press any key to unlock your phone.” User input is accepted if the screen saver is active (for example, if a user begins to dial a number while the screen saver is active, the key press is accepted). If the phone LCD is displaying the Home screen and the screen saver becomes active, and if there are no active calls, the following events generated by user input are passed to the Home screen: All other key events are not passed. Note Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. On the Cisco SPA525G or Cisco SPA525G2, this setting is located on the User tab. |
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Amount of idle time before screen saver displays. Note Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. On the Cisco SPA525G or Cisco SPA525G2, this setting is located on the User tab. |
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In screen saver mode, the IP phone screen can display:
Note Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. On the Cisco SPA525G or Cisco SPA525G2, this setting is located on the User tab. |
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URL from which to download a.jpg file for the phone logo display. |
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JPEG Wallpaper Download URL (Cisco SPA525G or Cisco SPA525G2) |
URL from which to download a.jpg file for the phone wallpaper. |
Enables sending and receiving of SMS text messages on the phone. |
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The phone can be configured to show the digits entered by a local user while a call is connected or is proceeding. The display options are "No"/"Yes"/"Masked". 'No'— No digits are displayed. 'Yes'— Upto 15 most recently dialed digits are displayed. ‘Masked—Behaves like 'Yes,' but the digits are masked with '* 's. Note Display location of DTMF digits is slightly different on Cisco SPA5xx and Cisco SPA525 phones. SPA5xx : Dialed digits are displayed on the second line of the call screen. If the call is diverted while a new digit is entered, the line switches from "Via: XXXX" to digits for 10 seconds. If no digits are entered during the last 10 seconds, the line will switch back to "Via:XXXX." SPA525 : Dialed digits are displayed on the fourth line. For a conference call, two call appearances present on the GUI, and the digits are displayed only on the highlighted call. |
Line Key
When used in the configuration profile, parameters in this section must be appended with n, where n represents line 1, 2, 3, 4, 5 or 6. For more information on these parameters, see Configuring Lines.

Note Does not apply to the Cisco WIP310.
Miscellaneous Line Key Settings
Does not apply to the Cisco WIP310.
Line Key LED Pattern
Does not apply to the Cisco WIP310.
Supplementary Services
Enable or disable the corresponding supplementary services on the phone. A value of yes indicates enabled; no indicates disabled.
Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
Each entry defines a ring tone to be used on the phone, with an ID between 1 and 12. The ID can be used in a DirEntry to indicate which ring tone to use when the corresponding caller calls.
In addition to these two ring tones, four user-configurable ring tones were added. See the “Configuring Ring Tones” section for more information.
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Ring Tone (Cisco WIP310)
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Select yes to enable the keypad tone to be played when a key on the keypad is pressed. Select no to silence the keypad. |
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Audio Input Gain (dB)

Note Does not apply to the Cisco WIP310.
Multiple Paging Group Parameters
You can configure a phone as part of a paging group by using a Group Paging Script. Users can then direct pages to specific groups of phones. A phone can be part of no more than two paging groups, and user can page a maximum of five paging groups.
[listen={yes|no}]];
IP address: Multicast IP address of the phone that listens for and receives pages.
port: Port on which to page; you must use different ports for each paging group.
name (optional): The name of the paging group. In this name, do not use the pggrp string because it is reserved. Using it causes the script not to work, as in these examples:
num=800;listen=yes;
num: The number users dial to access the paging group; must be unique to the group.
listen: If the phone should listen on the page group. Only the first two groups with listen set to yes will listen to group pages. If the field is not defined, the default value is no, so you must set this field to listen to the group pages.
BroadSoft Settings
The Cisco SPA300 Series and Cisco SPA500 Series supports the BroadSoft directory feature and synchronization of Do Not Disturb and Call Forward.
LDAP Corporate Directory Search
If using Active Directory with authentication set to MD5, you must first configure the following:
- Click the System tab. In the Optional Network Configuration section, under Primary DNS, enter the IP address of the DNS server.
- In the Optional Network Configuration section, under Domain, enter the Lightweight Directory Access Protocol (LDAP) domain.

Note Does not apply to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G.
XML Service
The Cisco SPA300 Series and Cisco SPA500 Series IP phones support XML services, such as an XML Directory Service or other XML applications. (Not applicable to the Cisco SPA301 or the Cisco SPA501G.)
Extension Mobility
For more information, see Configuring Extension Mobility.

Note Does not apply to the Cisco WIP310.
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Programmable Softkeys
The Cisco SPA300 Series and Cisco SPA500 Series IP phones (models with display screens) have four softkeys on the screen that, when pressed, perform certain actions.
You can customize the softkeys displayed on the phone, and create your own softkeys for speed dials or XML scripts. Customized softkey information is entered in the PSK1 through PSK16 fields. (See Customizing Phone Softkeys for more information.)
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Softkeys that display when the receiver is lifted, or the headphone or speakerphone buttons are pressed. |
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Softkeys that display when the user must enter dialing data. |
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Softkeys that display when a call is attempting to connect. (Cisco SPA525G or Cisco SPA525G2 only) |
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Softkeys that display when a call transfer has been initiated. |
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Softkeys that display when a conference call has been initiated. |
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Softkeys that display when a conference call is in progress. |
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Softkeys that display when a call is disconnecting. (Cisco SPA525G or Cisco SPA525G2 only) |
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Softkeys that display when one or more calls are on hold. (Cisco SPA525G or Cisco SPA525G2only) |
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Softkeys that display when a call is active on a shared line. (Cisco SPA525G or Cisco SPA525G2 only) |
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Softkeys that display when a call is on hold on a shared line. (Cisco SPA525G or Cisco SPA525G2 only) |
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Programmable softkey fields. Enter a string in these fields to configure softkeys that display on the phone screen. You can create softkeys for speed dials to numbers or extensions, vertical service activation codes (* codes), or XML scripts. For more information on the types of softkeys that can be created and the string syntax to enter, see the “Programmable Softkeys” section. |
Call Audio Recording (Cisco SPA525G and SPA525G2)
Ext Tab
The Ext tabs vary by phone and depend on the number of extensions the phone model supports. In a configuration profile, the Line parameters must be appended with the appropriate numeral to indicate the line to which the setting applies. For example:
General
Line Enable: To enable this line for service, select yes. Otherwise, select no.
Share Line Appearance
NAT Settings
Network Settings
SIP Settings
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Port number of the SIP message listening and transmission port. |
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To enable the support of 100REL SIP extension for reliable transmission of provisional responses (18x) and use of PRACK requests, select yes. Otherwise, select no. |
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If this feature is enabled, the Cisco SPA9000 authenticates the sender when it receives the NOTIFY resync reboot (RFC 2617) message. To use this feature, select yes. Otherwise, select no. |
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The SIP proxy can support a specific extension or behavior when it sees this header from the user agent. If this field is configured and the proxy does not support it, it responds with the message, unsupported. Enter the appropriate header in the field provided. |
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To use the Remote-Party-ID header instead of the From header, select yes. Otherwise, select no. |
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Controls when the SPA9000 sends BYE to terminate stale call legs upon completion of call transfers. Multiple delay settings (Referor, Refer Target, Referee, and Refer-To Target) are configured on this screen. For the Referor Bye Delay, enter the appropriate period of time in seconds. |
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To contact the refer-to target, select yes. Otherwise, select no. |
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For the Referee Bye Delay, enter the appropriate period of time in seconds. |
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SIP messages are received at or sent from the proxy listen port. This feature controls which SIP messages to log. Choices are as follows: 1-line—Logs the start-line only for all messages. 1-line excl. OPT—Logs the start-line only for all messages except OPTIONS requests/responses. 1-line excl. NTFY—Logs the start-line only for all messages except NOTIFY requests/responses. 1-line excl. REG—Logs the start-line only for all messages except REGISTER requests/responses. 1-line excl. OPT|NTFY|REG—Logs the start-line only for all messages except OPTIONS, NOTIFY, and REGISTER full—Logs all SIP messages in full text. full excl. OPT—Logs all SIP messages in full text except OPTIONS requests/responses. full excl. NTFY—Logs all SIP messages in full text except NOTIFY requests/responses. full excl. REG—Logs all SIP messages in full text except REGISTER requests/responses. full excl. OPT|NTFY|REG—Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/responses. |
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For the Refer Target Bye Delay, enter the appropriate period of time in seconds. |
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If this feature is enabled, the IP telephony ignores further 180 SIP responses after receiving the first 183 SIP response for an outbound INVITE. To enable this feature, select yes. Otherwise, select no. |
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When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. |
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If set to yes , as a transferee, the phone will send a NOTIFY with Event:Refer to the transferor for any 1xx response returned by the transfer target, on the transfer call leg. If set to no , the phone will only send a NOTIFY for final responses (200 and higher). |
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This parameter applies only if <SIP Remote-Party-ID> is set to yes; otherwise, it is ignored. If the parameter is set to yes, the FROM header's display-name and user-id fields are set to anonymous when the caller blocks his caller-id. If the parameter is set to no, the FROM header's display-name and user-id are not masked. The Remote-Party-ID header indicates privacy=full when the caller wishes to block his caller-id. |
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For configuration of a SIP event package, SIP PUBLISH, that enables the collection and reporting of metrics that measure the quality for VoIP sessions. Voice call quality information derived from RTCP-XR and call information from SIP is conveyed from a User Agent in a session to the third party in SIP PUBLISH method. To configure, first configure RTCP-XR (see RTP Parameters). Configure the RTCP Tx Interval. In the Voice Quality Report Address field, enter the name of the collector that collects the statistics from the SIP PUBLISH events. For example, enter After RTCP-XR feature is enabled, the call status information is updated on Voice > Info during an active call. Additionally, RTCP-XR packets containing a voice metrics block report are sent with the interval specified in the RTCP Tx Interval. When the call session is ended, a SIP PUBLISH with voice metrics information is sent to the collector endpoint. This parameter supports a full SIP URI. Examples of valid addresses are: For example to configure for extension 1, edit the phone configuration file as follows: </Voice_Quality_Report_Address_1_> </Voice_Quality_Report_Address_1_> </Voice_Quality_Report_Address_1_> |
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When a tel URL is converted to a SIP URL and the telephone number is represented by the user portion of the URI, the SIP URL includes the optional :user=phone parameter (RFC3261). For example: To enable this optional parameter, choose yes. The default value is no. |
Call Feature Settings
Proxy and Registration
Subscriber Information
Audio Configuration
A codec resource is considered as allocated if it has been included in the SDP codec list of an active call, even though it eventually might not be the one chosen for the connection. So, if the G.729a codec is enabled and included in the codec list, that resource is tied up until the end of the call whether or not the call actually uses G.729a. If the G.729a resource is already allocated and since only one G.729a resource is allowed per device, no other low-bit-rate codec might be allocated for subsequent calls; the only choices are G711a and G711u. On the other hand, two G.723.1/G.726 resources are available per device.
Therefore, it is important to disable the use of G.729a in order to guarantee the support of two simultaneous uses of the G.723/G.726 codecs.
A codec resource is considered allocated if it has been included in the SDP codec list of an active call, even though it eventually might not be chosen for the connection. If the G.729a codec is enabled and included in the codec list, that resource is tied up until the end of the call whether or not the call actually uses G.729a. If the G729a resource is already allocated (and since only one G.729a resource is allowed per phone), no other low-bit-rate codec can be allocated for subsequent calls. The only choices are G711a and G711u.
Since two G.723.1/G.726 resources are available per IP phone, you should disable the use of G.729a to guarantee support for two simultaneous G.723/G.726 codecs.
Dial Plan Script
The default dial plan script for each line is as follows:
User Tab
This section describes the fields for the User tab.
Call Forward
See Vertical Service Activation Codes for more information on call forwarding parameters.
Speed Dial
You can configure speed dials on the Cisco SPA300 Series and Cisco SPA500 Series IP phones. Speed dial configuration is on a separate tab on the Cisco SPA525G or Cisco SPA525G2. It is not configurable from the phone web user interface on the Cisco WIP310. Speed dial configuration for the Cisco WIP310 is done on the IP phone screen.
Speed Dial 2 through 9: Target phone number (or URL) assigned to speed dial 2, 3, 4, 5, 6, 7, 8, or 9.
See the respective phone user guides for the phone for more information.
Supplementary Services
The IP phone provides native support of a large set of enhanced or supplementary services. All of these services are optional. A supplementary service should be disabled if the user has not subscribed to it or the service provider intends to support similar service by using other means.
A value of yes indicates the service is enabled; no indicates it is disabled.
Camera Settings (Cisco SPA525G or Cisco SPA525G2)
The Cisco SPA525G or Cisco SPA525G2 works with the Cisco WVC2300 Wireless-G Business Internet Video Camera and the Cisco PVC2300 Business Internet Video Camera to provide simple video monitoring from your IP phone. See Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility.
Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2)
These parameters apply only to the Cisco SPA525G or Cisco SPA525G2. For configuration information, see Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2).
Audio (SPA5XX)/Audio Volume (SPA525G/525G2)

Note Does not apply to the Cisco WIP310.
Screen (Cisco SPA525G or Cisco SPA525G2)
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Enables a screen saver on the IP phone screen. When the phone is idle for a specified time, it enters screen saver mode. (Users can set up screen savers directly using phone Setup button.) Any button press or on/off hook event triggers the phone to return to its normal mode. (The screen shows “Press any key to unlock your phone.”) If a user password is set, the user must enter it to exit screen saver mode. |
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Number of seconds that the phone remains idle before the screen saver turns on. |
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Number of seconds before the screen saver should refresh (if, for example, you chose a rotation of pictures). |
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Text logo to display when the phone boots up. A service provider, for example, can enter logo text as follows:
For example, “Super\n%0aTelecom” will display: For more information, see the “Configuring Phone Information and Display Settings” section. |
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URL locating the bitmap (.BMP) or.jpg file to display on the IP phone screen background. For more information, see the “Configuring Phone Information and Display Settings” section . |
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Select from Default, Download BMP Picture, or Text Logo. For more information, see the “Configuring Phone Information and Display Settings” section . |
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Select from Default, Download BMP Picture, or None. For more information, see the “Configuring Phone Information and Display Settings” section. |
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Enter a number value from 1 to 30. The higher the number, the greater the contrast on the IP phone screen. |
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Enter the number of seconds before the back light should turn off. |
Attendant Console Tab (Cisco SPA500 and Cisco SPA500DS)
General
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Specifies how long the subscription remains valid. After the specified period of time, elapses, the Cisco Attendant Console initiates a new subscription. |
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Specifies the length of time to wait to try again if subscription fails. |
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Enables or disables the first Cisco Attendant Console unit (each IP phone can have up to two Cisco Attendant Consoles attached). |
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Enables or disables the second Cisco Attendant Console unit (each IP phone can have up to two Cisco Attendant Consoles attached). |
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Selects the type of server used (Cisco SPA9000, BroadSoft, or Asterisk). |
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Enables or disables test mode. When test mode is enabled, the LEDs are turned on when keys are pressed, going from off to green to red, and back to off. In test mode, when all the buttons on the Cisco Attendant Console are returned to off, all the keys become orange. The IP phone must be rebooted after the test is completed. |
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Not supported on Cisco SPA501, SPA502, and SPA301 phones. You can configure a dedicated call park button to park a call, unpark a call and monitor the parking lot status. For more information on configuring call park buttons, see the “Unused line keys can be enabled to allow call park (for the MetaSwitch soft switch) on the Cisco SPA300 and SPA500 series phones. Users can press this line button to park a call or retrieve a parked call.” section. The Call Park code field contains the star code used for parking a call. Defaults to *68. The unPark code field contains the star code used for retrieving a parked call. Defaults to *88. You can change these values to the values used by the call server (for example, the BroadSoft server). |
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Automatically configures Busy Lamp Field (BLF) subscriptions for all users on a monitored list. Note This feature generates the BLF configuration to the attendant console keys, not the regular line keys. |
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Set the parameter to yes, to use the the line keys first for Broadsoft BLF list feature. Default is no. Note Previously, the phone used only side-car keys for Broadsoft BLF list feature |
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This parameter displays both name and extension for BLF keys. Note Can be configured via phone UI also. The values are "Name/Ext/Both." Default is "Name". Line keys —Display alternates between name and extension in 5 seconds intervals. Sidecar keys —Both name and extension will be shown. The phone tries to render a single line using the selected font. If there is less space, it tries successively with smaller size fonts. If it fails even with 8pt, it renders name and extension in two lines. |
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By default, this parameter is set to no. If you set it to yes, the phone plays the Call Pickup tone when there are incoming calls to any of the lines that the user is monitoring with the Call Pickup function. |
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The contrast between the text, lines, and background on the attendant console display. Enter a number value from 1 to 30. The higher the number, the greater the contrast on the display. |
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Font size of the text on the attendant console display. Choose 10 or 12 point font. |
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When set to yes, the phone performs a blind transfer when the *code is defined in a speed dial extended function,. If set to no, the current call is held and a new call is started to the speed dial destination. |
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When set to yes, the phone performs a blind transfer when the speed dial function key is selected. When set to no, the current connected call is held and a new call to the speed dial destination is started. For example, when a user parks a call using the speed dial function, if the parameter is enabled, a blind transfer is performed to the parking lot. If the parameter is not enabled, an attended transfer is performed to the parking lot. |
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Enter a strings that define the extension and other parameters associated with each lighted button on the first Cisco Attendant Console. Keywords and values are case-sensitive. |
Attendant Key LED Patterns
The configuration for the attendant key LED patterns is the same as the line key LED script described in Chapter9, “Configuring LED Patterns”
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Extended applications (for example, speed dial, xml, mp3, weather, news) are ready for use. |
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(Used with Cisco UC320W.) The System Night Ringing Mode (SNRM) is turned off. The system is in day mode. |
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(Used with Cisco UC320W.) The SNRM is turned on. The system is in night mode. |
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These parameters are used to define the LED pattern when the extension is in the parked state. By default, when there is a call parked on the monitored line (parking lot busy), the phone line LED is in a very slow red blinking state (150ms on, 150ms off). When there is no call parked on the monitored line (parking lot idle), the phone line LED will be in off (or line idle) state. If the button is the primary line, shared line or BLF line, the button LED will reflect the current button status and not reflect the Parking Lot Idle status if the parking lot is idle. If the button is a call park button, the button will reflect the Parking Lot Idle or Parking Lot Busy statuses. To define a pattern other than the default (slow red blinking), enter a pattern in these fields. See Chapter9, “Configuring LED Patterns” |
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Busy lamp field service: the monitored phone or line is in the idle state. |
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Busy lamp field service: the monitored phone or line is in the ringing state. |
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Busy lamp field service: the monitored phone or line is in the busy state. |
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Busy lamp field service: the monitored phone or line is in the held state. |
Attendant Console Status
This page provides two tabs to display the status of up to two Cisco Attendant Consoles that are supported by a single IP phone:
- Unit 1—Displays information about the first Cisco Attendant Console.
- Unit 2—Displays information about the second Cisco Attendant Console.
Each tab provides the read-only fields described in the following table:
TR-069 Tab
This tab is available on the Cisco SPA51X and Cisco SPA525G/525G2 phones. For more information on TR-096, see the “Using TR-069” section.
Cisco SPA525G or Cisco SPA525G2-Specific Tabs
The tabs described in this section appear on the Cisco SPA525G or Cisco SPA525G2.
Wi-Fi
Enable or disable the Wireless-G service on the phone from this tab.
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Contains up to 3 wireless profiles for the phone. Includes a wireless profile for the Cisco Unified Communications Server. |
Bluetooth
For more information on configuring Bluetooth, see Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only).
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Shows the method of Bluetooth connection chosen:
The Cisco SPA525G2 connects to only one Bluetooth device at a time. |
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This table shows the MAC (hardware) address, device name, and other information for the Bluetooth device that is associated with a Cisco SPA525G or Cisco SPA525G2. If multiple Bluetooth devices are in range of a Cisco SPA525G or Cisco SPA525G2, the phone attempts to pair with the devices in order the shown in the list. Highlight an entry and click the arrow keys to move devices up and down the list, changing the priority. You can choose yes or no to indicate if the phone should connect to a Bluetooth device automatically. You can also remove devices from the list. |
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Click Scan for Bluetooth Devices to locate Bluetooth devices in the area. Found devices are shown with the type of device, MAC address, and device name. |
Personal Address Book
Address book for the phone. For more information, see the respective Cisco Small Business IP Phone User Guide.
Call History
Displays the call history for the phone. To change the information displayed, select the type of call history from the drop-down list:
Speed Dials
See Speed Dial.
Firmware Upgrade
Used to upgrade the firmware for the Cisco SPA525G or Cisco SPA525G2. See Updating Firmware.