If you face any problem related to locale after
upgrade, do the following
Check if the locale is installed or not
using the show cuc locales CLI command.
In Cisco Unity Connection Administration,
navigate to Users > Users and select a user for whom locale is not
Verify that the correct language is selected
from the language drop-down list.
Click Save to apply the settings.
Troubleshooting SELinux Issues
To check the status of SELinux on Unity
Connection server, run the Command Line Interface (CLI) command
utils os secure status.
If SELinux is in Enforcing mode, run the CLI
command utils os secure permissive to put the Unity Connection server in
Try to reproduce the symptom with SELinux in
permissive mode. If the symptom is reproducible, it is not caused by SELinux.
If the symptom is not reproducible, do the
following steps to gather logs before you contact Cisco TAC:
Create your test directory on sftp
server to save the audit log diagnostic file at that location.
Put Unity Connection server in Enforcing
mode by running the CLI command utils os secure enforce.
Try to create the symptom again.
Create the audit logs diagnostic file by
running the CLI command utils create report security. This command creates a
diagnostic file “security-diagnostics.tar.gz”. Copy the diagnostic file to sftp
directory created in step 4(a) by running the CLI command file get activelog