Step 1

Sign in to the customer view of https://admin.webex.com.

Step 2

In the left-hand navigation pane, under Services click Hybrid.

Step 3

On the hybrid calendar card with the Microsoft 365 logo, click Edit settings.

Step 4

On the Hybrid Calendar (Microsoft 365) page, click Add tenant.

Step 5

Follow the steps to choose your Microsoft 365 instance and authorize Webex cloud access on the appropriate Microsoft 365 administrator account.

Step 6

Follow the step to accept the read permissions requested for your tenant.

Step 7

Chose from the following associated with testing the connection with Microsoft 365 and defining a workspace.

• Type an email address to test the connection with Microsoft 365 for the new tenant.
• Check the box to indicate that your organization needs to be able to schedule meetings from Workspaces and enter the email address of the organizer for meetings scheduled from Workspaces.

Step 8

Click Test.

Step 9

Choose or type the Webex Meetings site to use for @webex scheduling. Save your changes.

Step 10

If there are users with error status, click User Status Report to view the error details.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Services click Hybrid.

Step 3

On the hybrid calendar card with the Microsoft 365 logo, click Edit settings.

Step 4

On the Hybrid Calendar (Microsoft 365) page, click Add tenant.

Step 5

Follow the steps to choose your Microsoft 365 instance and authorize Webex cloud access on an appropriate Microsoft 365 administrator account.

Step 6

Follow the step to accept the read permissions requested for your tenant.

Step 7

Chose from the following associated with testing the connection with Microsoft 365 and defining a workspace.

• Type an email address to test the connection with Microsoft 365 for the new tenant.
• Check the box to indicate that your organization needs to be able to schedule meetings from Workspaces and enter the email address of the organizer for meetings scheduled from Workspaces.

Step 8

Click Test.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Services click Hybrid .

Step 3

On the hybrid calendar card with the Microsoft 365 logo, click Edit settings.

Step 4

On the Hybrid Calendar (Microsoft 365) page, on the default tenant domain of the tenant to configure. The Microsoft 365 integration panel displays in the right-hand panel.

Step 5

To authorize the tenant, click Authorize.

Step 6

To deactivate Hybrid Calendar (Microsoft 365) from this tenant, click Deactivate.

Step 7

To establish an organizer for meetings scheduled fromWorkspaces, enter the Microsoft 365 account email address.

Step 1

Sign in to the customer view of https://admin.webex.com.

Step 2

In the left-hand navigation pane, under Services click Hybrid.

Step 3

On the hybrid calendar card with the Office 365 logo, click Edit settings.

Step 4

Select the tenant to configure.

Step 5

Click the Settings tab.

Step 6

In the Meeting Invitations section, choose a language from the Default Language drop-down list, and click Save.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Services click Hybrid.

Step 3

From the Hybrid Calendar card for your calendar environment, click Edit settings.

Step 4

Select the tenant to configure.

Step 5

Click the Settings tab.

Step 6

In the Keywords section, select the default action that you want for each keyword.

Step 7

Click Save.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Services click Meeting.

Step 3

Locate the Customize Meeting Join Details section.

Step 4

Choose whether to show Join by Phone details.

When you include the dial-in details, you can also choose to add a link to global call-in numbers, a link to toll-free calling restrictions, or both.

Step 5

Show or hide details on joining from an application or video conferencing device.

When you include the video dialing details, you can also choose to include an IVR IP address, a Skype for Business join link, or both.

Step 6

Click Add a Language and then select the language from the drop-down menu to create a custom header and footer for any of the languages that the Hybrid Calendar supports. When you've got the header and footer text that you want, click Save.

The header and footer values have a maximum of 1024 characters each (including spaces).

Step 7

Once you've added a custom header and footer for a language, you can choose that language as a default for any other language that doesn't have a custom header and footer defined. Your default language choice saves automatically.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Management click Users and then choose a specific user from the list.

Step 3

Click the row to open an overview of the user.

Step 4

In the Hybrid Services area, click Calendar Service.

Step 5

Toggle on Calendar, ensure that Microsoft Exchange/Office 365 is selected, and save your changes.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Management click Workspaces and select the workspace to modify.

Step 3

Go to Scheduling and select Calendar so that users can use One Button to Push (OBTP) on their devices.

Step 4

Select the calendar provider.

Step 5

Enter the email address of the room mailbox. (For help locating this email address, see "Create and manage room mailboxes" on the Microsoft Docs website.)

Step 6

Click Save.

Step 1

Sign in to the customer view in https://admin.webex.com.

Step 2

In the left-hand navigation pane, under Management click Users.

Step 3

Click Manage Users.

Step 4

See this article for the detailed CSV import/export procedure.

Step 5

Use a CSV editor to change the preferredWebExSite attribute for all or some users.

Step 6

Import the CSV file.

Step 1

Sign in to Outlook, Outlook Web Access, or https:/​/​mail.office365.com with one of the test Office 365 user accounts enabled for Hybrid Calendar.

Step 2

Test the team space scheduling keyword (such as @webex:space or @meet):

1. Create a new meeting, and then add the keyword to the Location field. To create a new Webex team space for the meeting, invite at least two other people.

2. To test One Button to Push on a video device, go to the Scheduling Assistant and click Add room, and choose the device you want to add.

3. Fill out other meeting information, as needed, and then click Save.

4. Open https://teams.webex.com, and sign in with the test user account.

5. Verify whether a new space was created (if you added two or more other invitees) and contains the calendar invite card. If you only invited one other invitee, the calendar invite card will appear in the conversation space between your test account and the invitee.

6. Verify that the meeting invitation is updated with the details to join the meeting with Webex App.

7. If you're testing One Button to Push on a video device, when the meeting is scheduled to begin, verify that the Join button appears on the device.

Step 3

To test out-of-office status, turn on automatic replies in Office 365.

Within 20 minutes, you should see the test account's profile picture display an out-of-office overlay in Webex Teams, like this:

Note	The display picture update is triggered when others see your presence in a space. If the test user does not interact with other active users, you may need to use another account to verify the update.

Step 4

Test the Personal Room scheduling keyword (such as @webex):

1. Create a new meeting, and then add the keyword to the Location field.

2. To test One Button to Push on a video device, go to the Scheduling Assistant and click Add room, and choose the device you want to add.

3. Fill out other meeting information, as needed, and then click Save.

4. Verify that the meeting invitation is updated with the details to join the meeting .

5. If you're testing One Button to Push on a video device, when the meeting is scheduled to begin, verify that the Join button appears on the device.

Step 1

If applicable, move the user mailbox from Microsoft Exchange to Office 365.

Step 2

Sign in to the customer view of https://admin.webex.com/login.

Step 3

In the left-hand navigation pane, under Management click Users.

Step 4

To modify an individual user, do the following sub-steps:

1. Search for the user in the list and click the row for that user.

2. In the panel that opens on the right, click Calendar Service.

3. From the Resource Group drop-down list, click None.

4. Next to Calendar, toggle the service off.

5. Wait a minute, and then toggle the service back on.

Step 5

To modify users in bulk, do the following sub-steps:

1. Click Manage Users, and choose CSV Add or Modify User.

2. Click Export to download the file.

3. Edit the exported_users.csv file.

4. For any users that you want to move, delete the value in the Hybrid Calendar Resource Group column.

5. Save a first copy of the file in this state, for use later.

6. To speed the move, set Hybrid Calendar (Exchange) to FALSE.

7. Save a second copy of the file.

8. Click Import, select the second file copy that you saved, and click Open.

9. Choose Add and remove services, and click Submit.

   If you also add new users in this process and don't suppress admin invite emails, new users receive activation emails.

10. Wait several minutes, and then re-import the first copy of the file.