Step 1

In Exchange Management Shell, create the policy.

Step 2

If the impersonation account does not have a mailbox, run the following command:

Step 3

Apply the new policy to the impersonation account:

Step 4

Confirm that the mailbox is using the new policy:

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Services click Hybrid and then choose one:

• If this is the first connector host you're registering, click Set up on the card for the hybrid service you're deploying, and then click Next.
• If you've already registered one or more connector hosts, click View all on the card for the hybrid service you're deploying, and then click Add Resource.

Step 3

Choose a method to register the Expressway-C:

• New Expressways—choose Register a new Expressway with its Fully Qualified Domain Name (FQDN), enter your Expressway-C IP address or fully qualified domain name (FQDN) so that Webex creates a record of that Expressway-C and establishes trust, and then click Next. You can also enter a display name to identify the resource in Control Hub.

  Caution

  To ensure a successful registration to the cloud, use only lowercase characters in the hostname that you set for the Expressway-C. Capitalization is not supported at this time.

• Existing Expressways—choose Select an existing Expressway cluster to add resources to this service, and then choose the node or cluster from the drop-down that you previously registered. You can use it to run more than one hybrid service.

Step 4

Click Next, and for new registrations, click the link to open your Expressway-C. You can then sign in to load the Connector Management window.

Step 5

Decide how you want to update the Expressway-C trust list:

• Check the box if you want Webex to add the required CA certificates to the Expressway-C trust list.

  When you register, the root certificates for the authorities that signed the Webex cloud certificates are installed automatically on the Expressway-C. This means that the Expressway-C should automatically trust the certificates and be able to set up the secure connection.

  Note	If you change your mind, you can use the Connector Management window to remove the Webex cloud CA root certificates and manually install root certificates.

• Uncheck the box if you want to manually update the Expressway-C trust list. See the Expressway-C online help for the procedure.

  Caution

  When you register, you will get certificate trust errors if the trust list does not currently have the correct CA certificates. See Certificate Authorities for Hybrid Services.

Step 6

Click Register. After you're redirected to Control Hub, read the on-screen text to confirm that Webex identified the correct Expressway-C.

Step 7

After you verify the information, click Allow to register the Expressway-C for Hybrid Services.

Step 1

On the Expressway-C connector host, go to Maintenance > Security certificates > Trusted CA certificate.

Step 2

Review the CA certificates in the trust list to check if the correct CA certificate is already trusted.

Step 3

To append any new CA certificates:

1. Click Browse (or the equivalent in your browser) to locate and select the PEM file.

2. Click Append CA certificate.

Step 4

To replace an existing CA certificate with an updated one, for a particular issuer and subject:

1. Check the check box next to the Issuer details.

2. Click Delete.

3. Append the replacement certificate as described above.

Step 1

From the Expressway connector host, go to Applications > Hybrid Services > Calendar Service > Microsoft Exchange Configuration, and then click New.

Step 2

Enter the credentials of the service account that you want the calendar connector to use to connect to Exchange.

Step 3

Enter a unique Display Name for this Exchange Server.

Step 4

For the Type, select Exchange On-Premises for Exchange 2013, 2016, or 2019. (Select this type even if you are preparing a hybrid Exchange on-premises and Office 365 integration.)

Step 5

For Need Proxy for Connection?, select Yes if https access goes through a web proxy to your Exchange environment.

Step 6

For Enable this Exchange server?, select Yes.

Step 7

Check a value for the Authentication Type:

Step 8

Leave TLS Verify Mode as the default value (On) so that this Expressway-C verifies the certificate that the Exchange Server presents.

Step 9

Under Discovery, select Use Autodiscover to enable autodiscovery. The calendar connector queries to find one or more Exchange servers.

Step 10

Configure the extra fields that are related to autodiscovery.

1. Choose whether to Enable SCP record lookup.

   If you set this field to Yes, the first autodiscover step that the calendar connector takes is an Active Directory Service Connection Point (SCP) record lookup to get a list of autodiscover URLs. The calendar connector uses the Active Directory domain, Active Directory site, Query mode, and LDAP TLS Verify Mode and fields only if you enable this step. These fields provide the information necessary to find and query an LDAP server in Active Directory. Even if this step fails, autodiscovery may succeed at a later step.

2. Enter the Active Directory domain to query for the SCP record.

3. (Optional) Enter the Active Directory site that is geographically closest to the calendar connector, to optimize the query response time.

4. Select a Query mode to control which directory access protocol that calendar connector uses to query Active Directory.

   If you select ldaps (secure LDAP), the Domain Controller must authenticate itself by presenting a server certificate to this Expressway-C.

5. Enable LDAP TLS Verify Mode if you want the Expressway-C to validate the certificate that the Domain Controller presents. This option checks the server name against the CN or SANs in the received certificate, and also checks that the issuing authority is in the local trusted CA list.

6. Enter an Email Address so that calendar connector can test the autodiscover process (other than SCP record lookup, which uses the Active Directory domain instead).

   Use the email address of a user that you will enable for the Hybrid Calendar Service, as it appears in Control Hub.

   If the test fails, then your settings are not saved. If you omit the email address, then your settings are saved without verifying the autodiscover process (other than SCP record lookup, if enabled).

7. (Optional) To manually configure any Autodiscover redirect URLs that the Calendar Connector should trust, click Configure Trust List.

   Once you click Add, the Calendar Connector automatically populates any missing Autodiscover redirect URLs that it finds while contacting the Autodiscover service. URLs from unauthenticated sources are placed in pending state, and blocked unless you choose to allow them. If you skip this step now, you can still manually add URLs later, or explicitly accept or deny the pending URLs.

Step 11

Click Add to store the Exchange Server configuration on the Expressway connector host.

Step 12

(Optional) If your organization has multiple user email domains, we recommend that you test the autodiscover configuration with a user address from each email domain to ensure that the process works for all of them. To test another address, change the value of the Email Address field to a different address, and then click Save..

Step 1

From the Expressway-C connector host, go to Applications > Hybrid Services > Calendar Service > Cisco Conferencing Services Configuration, and then click New.

Step 2

Select Type as Webex under Conferencing Services Type.

Step 3

Enter the Fully Qualified Site Name for this Webex Meetings site.

Step 4

Enter a valid Webex user account email address, leave the password field blank, and then click Test Connection to validate the site information that you entered. If testing the connection fails, you can save the configuration with both the user name and password fields blank.

Step 5

Indicate whether or not this site is the default.

Step 6

Click Save to save the configuration.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Services click Hybrid.

Step 3

From the Hybrid Calendar card for Exchange, click Edit settings.

Step 4

In the Meeting Invitations section, choose a language from the Default Language drop-down list, and click Save.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Services click Hybrid.

Step 3

From the Hybrid Calendar card for your calendar environment, click Edit settings.

Step 4

Select the tenant to configure.

Step 5

Click the Settings tab.

Step 6

In the Keywords section, select the default action that you want for each keyword.

Step 7

Click Save.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Services click Meeting.

Step 3

Locate the Customize Meeting Join Details section.

Step 4

Choose whether to show Join by Phone details.

When you include the dial-in details, you can also choose to add a link to global call-in numbers, a link to toll-free calling restrictions, or both.

Step 5

Show or hide details on joining from an application or video conferencing device.

When you include the video dialing details, you can also choose to include an IVR IP address, a Skype for Business join link, or both.

Step 6

Click Add a Language and then select the language from the drop-down menu to create a custom header and footer for any of the languages that the Hybrid Calendar supports. When you've got the header and footer text that you want, click Save.

The header and footer values have a maximum of 1024 characters each (including spaces).

Step 7

Once you've added a custom header and footer for a language, you can choose that language as a default for any other language that doesn't have a custom header and footer defined. Your default language choice saves automatically.

Step 1

From Expressway, go to Applications > Hybrid Services > Connector Management.

Step 2

Click Calendar Connector.

Step 3

Select Enabled from the Active drop-down list.

Step 4

Click Save.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Management click Users.

Step 3

Choose a specific user from the list, or use the search to narrow the list, and then click the row to open an overview of the user.

Step 4

Click Edit, and then ensure that the user is assigned at least one paid service under Licensed Collaboration Services. Make necessary changes, and then click Save.

Step 5

Click Calendar Service, toggle on Calendar, choose Microsoft Exchange, and then save your changes.

Step 1

Sign in to the customer view of https://admin.webex.com/login.

Step 2

In the left-hand navigation pane, under Management click Workspaces and select the workspace to modify.

Step 3

Go to Scheduling and select Calendar so that users can use One Button to Push (OBTP) on their devices.

Step 4

Select the calendar provider.

Step 5

Enter the email address of the room mailbox. (For help locating this email address, see "Create and manage room mailboxes" on the Microsoft Docs website.)

Step 6

Click Save.

Step 1

Sign in to the customer view in https://admin.webex.com.

Step 2

In the left-hand navigation pane, under Management click Users.

Step 3

Click Manage Users.

Step 4

See this article for the detailed CSV import/export procedure.

Step 5

Use a CSV editor to change the preferredWebExSite attribute for all or some users.

Step 6

Import the CSV file.

Step 1

To test a Webex team meeting in Exchange or Office 365:

1. In Outlook, Outlook Web Access, or https://mail.office365.com, create a new meeting, and then add a keyword such as @webex:space or @meet to the Location field.

2. Go to the Scheduling Assistant and click Add room, and choose the device you want to add.

3. Fill out other meeting information as needed, and send the invitation.

4. When the meeting is scheduled to begin, verify that the Join button appears on the device.

Step 2

To test a Personal Room meeting in Exchange or Office 365:

1. In Outlook, Outlook Web Access, or https://mail.office365.com, create a new meeting, and then add @webex (or the scheduler's Personal Room URL) to the Location field.

2. Go to the Scheduling Assistant and click Add room, and choose the device you want to add.

3. Fill out other meeting information as needed, and send the invitation.

4. When the meeting is scheduled to begin, verify that the Join button appears on the device.