Voice Menu Codes

This section contains information on accessing the Interactive Voice Response (IVR) and a quick-reference list of the voice configuration menu options for the ATA 187.

Accessing the IVR and Configuring Your Phone Setting

To access the IVR and configure your phone settings, follow these steps:

Note You can change the PIN on the Cisco Unified CM User Options web page.

Procedure

Step 1 To access the IVR, go off-hook on the phone connected to Line 1 and press the Set Up button on the front panel of the ATA 187.

The IVR prompts for a password.

Note The ATA 187 allows you to enter only numerical values for password.

Step 2 Enter the PIN by pressing the number keypad, followed by # button.

You are at the IVR main configuration menu.

Step 3 Follow the voice prompts on the IVR. See Table 8-1 for information on navigating the IVR.

Step 4 To return to the main configuration menu, press #.

Step 5 To exit the IVR, end the call.

Table 8-1 describes the various options in the IVR Configuration Menu

Table 8-1 Navigating the IVR Configuration Menu 

Action
IVR Code
Navigating Notes

Review or Set Network Settings

1

If DHCP is enabled, the IVR announces each network parameter.

If DHCP is disabled, the IVR announces each network parameter, pausing in between to allow you to enter a new value.

1. IVR announces the IP Address. To change the IP address for the phone, use the keypad to enter a new IP address, followed by the #. To retain the current IP address, press #.

2. IVR announces the subnet mask. To change the subnet mask use the keypad to enter a new IP address, followed by the #. To retain the current subnet mask, press #.

Note To enter the dot "." that separates each octet in the IP address, press *.

3. IVR announces the default gateway. To change the default gateway, use the keypad to enter a new IP address, followed by the #. To retain the current default gateway, press #.

Review or Set TFTP Server

2

IVR announces the current TFTP setting.

To change the TFTP server, use the keypad to enter a new IP address, followed by the #. To retain the current TFTP server, press #.

To reset a TFTP server back to the TFTP server set by the DHCP server from a manually configured TFTP server, press *.

Note To enter the dot "." that separates each octet in the IP address, press *.

Enable or Disable DHCP

3

Press 3 to toggle DHCP to enable or disable.

Review or Set the VLAN ID

4

Press 4 to review and set the Administrator VLAN ID.

Reset to factory settings

0

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Note All configuration settings will reset to default factory settings, the and phone will reset. It will take some time for the phone to re-register. Select this option only when needed.