Cisco Cloud-Hosted Controller Snapshots
Cisco takes regular snapshots of the cloud hosted Cisco SD-WAN Manager controller managed by Cisco, based on the snapshot frequency. The snapshot frequency is set by default to once every day, typically at midnight of the region of deployment, and the last 7 snapshots are retained. The snapshot frequency can be configured from once a day up to once in 4 days. For more information on Snapshots, see Information About Snapshots.
You can open a Cisco TAC support case with the Cisco CloudOps team to review the current snapshot setting or change it on the Cisco Catalyst SD-WAN Portal. You can retain only a maximum of last 7 periodic snapshots. The Cisco Catalyst SD-WAN Controller and Cisco SD-WAN Validator are stateless, so snapshots are not taken. We recommend that their configurations be done via templates on Cisco SD-WAN Manager for disaster recovery.
You cannot download the snapshots, as snapshots are stored within the Cisco cloud account. However, you can download the config-db backup file from Cisco SD-WAN Manager and save the configurations including templates using command request nms configuration-db backup path.
![]() Note |
Since Cisco SD-WAN Validator and Cisco Catalyst SD-WAN Controller are stateless, snapshots are not captured. Use Cisco SD-WAN Manager template to configure and save Cisco SD-WAN Validator and Cisco Catalyst SD-WAN Controller Configuration settings. |
Take an On-demand Snapshot
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The on-demand snapshot process is applicable only for overlays with Cisco-hosted, cloud-based, dedicated, single tenant controllers. This is not applicable if you have a shared tenant overlay. |
For any major planned change windows for Cisco SD-WAN Manager, You can take on-demand snapshot using Cisco Catalyst SD-WAN Portal. This can be requested via opening a Cisco TAC support case with the Cisco CloudOps team. You need to freeze the configuration changes and allocate up to eight hours prior to the change window to allow the on-demand snapshot to be taken and completed. We can store up to one on-demand snapshot. We can store this on-demand snapshot for a period of 10 days from the date of creation of the snapshot. Also, each time a new on-demand snapshot is taken, the previous one, if present, is automatically removed and replaced with the new one.