Device Management Highlights
■Is accessible from the Cisco Vision Director Main Menu.
■Supports multi-venue site selection.
■Polls media players every 120 seconds (default) and auto-refreshes the monitoring display.
■Supports different ways to view device status.
■Allows you to select media players that you want to monitor by:
–All criteria
–Location Name
–Description
–IP address
–MAC address
■Allows you to filter the selected device list by:
–DMP state
–DMP model
–TV status
–DMP health
–TV health
■Provides icon for Administrator to Refresh or Restart a digital media player.
Device Management Roles
Note : The Administrator is the only role that can restart media players within the Device Management app, or change the polling interval in the Management Dashboard.
Device Management can be used by the following Cisco Vision Director user roles:
■Administrator
■Help Desk
■Support
■Venue Administrator
■Venue Operator
Device Management Views
Device Management supports three monitoring views of device status:
■ Toggle Tree View—Provides the Devices Panel and the Thumbnail View of the devices or toggles to only thumbnails.
■ Grid View —Provides detailed device status information in a tabular format.
■ Thumbnail View —Provides device status as a thumbnail snapshot of content running on the TV along with a red or green icon showing the DMP state.
Grid View
Figure 2 shows an example of the device information that can be seen in grid view, in addition to the status icons and controls that are also available.
Figure 2 Grid View Monitoring Example
Enhancements to Device Management
■Hover over the icons in the top right for functions.
■Supports multiple device selection using Ctrl and Shift keys for functionality such as TV On/Off, DMP Reboot, and Refresh
■Click the Refresh icon to refresh your preview, without having to wait for the next auto-refresh cycle to show a preview. This works for multiple DMPs, too.
■Within a Zone or Group, you can select multiple DMPs and perform a function (such as turn devices On/Off).
■Search channel names in the detail box.
To choose many devices in a Group or Zone, use Ctrl and Shift keyboard shortcuts to allow you to select large amounts of devices to perform Refresh, Reboot, TV ON and TV OFF functions. This speeds device control functions.
To select multiple devices and perform an action:
1. Go to Device Management.
2. Choose a Zone, Group, or device from the left panel.
3. In either Gridview or Thumbnail view, select as many devices as you need. Use Ctrl (Control) or Shift to select individual devices, skip around, or choose a range.
4. Choose an action to perform: Refresh, Reboot, TV ON, TV OFF, or search Channel Name (Figure 3).
Figure 3 Thumbnail View of DMP Summary
Or, select multiple devices from Gridview and perform an action (Figure 4).
Figure 4 Select Multiple Devices with Shift and Control Keys
How to Use Device Management
This section includes the following topics:
■ Prerequisites for Device Management
■ Restrictions for Device Management
■ Understanding the Device Management Screen
■ Enabling Monitoring of Devices in Device Management
■ Viewing DMP Details in Device Management
■ Rebooting DMPs in Device Management
■ Changing the Device Management Polling Period
Prerequisites for Device Management
Before you configure Device Management, be sure that the following conditions are met:
■DMPs are created in Cisco Vision Director.
■DMPs are assigned to zones, groups, and luxury suites.
Restrictions for Device Management
Before you use Device Management, consider the following restrictions:
■Only users with role of Administrator can reboot DMPs from Device Management.
Understanding the Device Management Screen
Figure 6 shows the Device Management screen (grid view) and the options available there.
Figure 6 Device Management Screen Navigation
Enabling Monitoring of Devices in Device Management
User Role: Administrator / Help Desk / Support / Venue Operator / Venue Administrator
By default, monitoring of devices in Device Management is disabled.
To enable monitoring of devices in Device Management:
1. From the Device Management screen, show the device list tree.
2. In the Devices box, select the DMP group or zone that you want to enable.
TIP: Disabled DMPs display “Non Monitorable” on the screen when you select them ( Figure 7).
3. Click the drop-down arrow beside the DMP(s) that you want to enable for monitoring and select the Visual Monitoring checkbox ( Figure 7).
Figure 7 Visual Monitoring Checkbox
Viewing DMP Details in Device Management
User Role: Administrator / Help Desk Support / Venue Operator / Venue Administrator
You can view a lot of information about DMPs from Device Management including addressing information, firmware version, disk space and configuration.
To view DMP details in Device Management:
1. From Device Management, go to thumbnail view.
2. Search for or filter the current display to find the DMP that you want information about.
3. Click the thumbnail of the DMP. The DMP Summary page displays ( Figure 8).
Figure 8 DMP Summary Panel
From here, there are TV controls you can manage such as:
–Channel selection
–TV On
–Refreshing the DMP device
–Rebooting the DMP device
4. To see configuration information such as switch and script information, click Configuration. The DMP Configuration page displays ( Figure 9).
From here, there are TV controls you can manage such as:
–Group
–Active Script
–Switch
–Video Mode
–Screen Resolution
Figure 9 DMP Configuration Panel
Rebooting DMPs in Device Management
User Role: Administrator / Venue Administrator
ONLY users with the Administrator role can reboot DMPs from within Device Management.
The reboot devices button can be used from either the grid view ( Figure 4) or thumbnail view ( Figure 3).
Changing the Device Management Polling Period
User Role: Administrator / Venue Administrator
By default, Device Management polls devices to update status every 120 seconds.
To change the Device Management polling period:
1. Go to More > Management Dashboard > Dynamic Signage Director Configuration > System Configuration > Management Dashboard > DMP Health Poller.
2. In the Configuration Property box, find the Normal Poll Interval in seconds.
3. In the value box, type the time period in ms.
4. Click the disk icon to save your changes.
TIP: You do not need to reset the DMPs to apply the new value. Whenever a script starts, the media player retrieves the global settings.