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Note: Certain Cisco Connected Devices including Cisco Set-Top Boxes and Cable Modems are no longer supported by Cisco Systems. As of February 21, 2016, Cisco Systems completed the transition of technical support for its Connected Devices business to Technicolor. Cisco has published a list of affected products. For support on Cisco set-top boxes, cable modems, gateways or accessories, please visit the Technicolor Connected Home Support site.

End-of-Support Milestones

End-of-Support Date

Cisco Product

28 February 2018

30 November 2020

The above products will no longer be supported by Cisco upon reaching the end-of-support date. They will be removed from the Cisco Support site two years after the end-of-support date.