Welcome to the new Support category page for Video products. This page is a lightweight and mobile-friendly alternative to the Product Selector Application, scheduled to be retired in late 2017. You can now manage Video products that have been entered into your My Devices inventory. Please feel free to provide your feedback on this new page design.


Note: Certain Cisco Connected Devices including Cisco Set-Top Boxes and Cable Modems are no longer supported by Cisco Systems. As of February 21, 2016, Cisco Systems completed the transition of technical support for its Connected Devices business to Technicolor. Cisco has published a list of affected products. For support on Cisco set-top boxes, cable modems, gateways or accessories, please visit the Technicolor Connected Home Support site.

End-of-Support Milestones