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Updated:December 3, 2014
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This document describes a problem encountered with the Personal Communication Assistant, which is a tool provided by Unity Connection that gives you options in order to make modifications to individual mailboxes. The tool can be accessed at this URL: https://<IPAddressUC>\ciscopca.
If you use Java 7, Update 60 when you attempt to change the greeting with the Media Master in Unity Connection Personal Communication Assistant (PCA), you receive this error:
In order to fix this issue, you must seek Cisco Technical Assistance Center (TAC) assistance.
However, here is the process that might be used to fix the issue:
Process to be run from the Root:
1. cd /common
2. setenforce 0
3. mkdir patch_mediamaster
4. cd patch_mediamaster
5. sftp user@ipaddress
6. get applet.tar
8. tar -xzvf applet.tar
9. Take a backup of the original files (Not all commands will work: It will backup either Taos-LOG-A or Taos-LOG-B. Can proceed as long as there is one back up)