Introduction
This document describes a problem encountered with the Personal Communication Assistant, which is a tool provided by Unity Connection that gives you options in order to make modifications to individual mailboxes. The tool can be accessed at this URL: https://<IPAddressUC>\ciscopca.
Problem
If you use Java 7, Update 60 when you attempt to change the greeting with the Media Master in Unity Connection Personal Communication Assistant (PCA), you receive this error:

Solution
In order to fix this issue, you must seek Cisco Technical Assistance Center (TAC) assistance.
However, here is the process that might be used to fix the issue:
Process to be run from the Root:
1. cd /common
2. setenforce 0
3. mkdir patch_mediamaster
4. cd patch_mediamaster
5. sftp user@ipaddress
6. get applet.tar
7. bye
8. tar -xzvf applet.tar
9. Take a backup of the original files (Not all commands will work: It will backup
either Taos-LOG-A or Taos-LOG-B. Can proceed as long as there is one back up)
- cp /common/log/taos-log-a/tomcat/webapps/ciscopca/mediamaster/controls/signed-
cisco-unity-mediamaster-applet.jar /common/log/taos-log-a/tomcat/webapps/
ciscopca/mediamaster/controls/signed-cisco-unity-mediamaster-applet.jar.ORIGINAL
- cp /common/log/taos-log-a/tomcat/webapps/cuadmin/mediamaster/controls/signed-cisco
-unity-mediamaster-applet.jar /common/log/taos-log-a/tomcat/webapps/cuadmin/
mediamaster/controls/signed-cisco-unity-mediamaster-applet.jar.ORIGINAL
- cp /common/log/taos-log-b/tomcat/webapps/ciscopca/mediamaster/controls/signed-
cisco-unity-mediamaster-applet.jar /common/log/taos-log-b/tomcat/webapps/
ciscopca/mediamaster/controls/signed-cisco-unity-mediamaster-applet.jar.ORIGINAL
- cp /common/log/taos-log-b/tomcat/webapps/cuadmin/mediamaster/controls/signed-
cisco-unity-mediamaster-applet.jar /common/log/taos-log-b/tomcat/webapps/cuadmin/
mediamaster/controls/signed-cisco-unity-mediamaster-applet.jar.ORIGINAL
10. Copy patch files to the location : NOTE YOU NEED TO BE IN THIS DIRECTORY /
common/patch_mediamaster to run this
cp sign* /common/log/taos-log-a/tomcat/webapps/ciscopca/mediamaster/controls/
cp sign* /common/log/taos-log-b/tomcat/webapps/ciscopca/mediamaster/controls/
cp sign* /common/log/taos-log-a/tomcat/webapps/cuadmin/mediamaster/controls/
cp sign* /common/log/taos-log-b/tomcat/webapps/cuadmin/mediamaster/controls/
11. Restart Tomcat
controlcenter.sh "Cisco Tomcat" restart
12. setenforce 1
13. Clear browser cookies and history
These are the defects that are fixed by this patch:
- Cisco bug ID CSCug57088- Cisco PCA Greetings Page Java Errors with JRE 7
- Cisco bug ID CSCuo44795 - Media Master Java Error: Missing Required Permission manifest attribute
- Cisco bug ID CSCuo66204 - UC: Media Master issue
- Cisco bug ID CSCuo94694 - Media Master jar signing Certificate expiry issue
- Cisco bug ID CSCue74920 - Media Master Playback& Recording and Help not working with win 7/java 7
In addition to this fix, you might still need to adjust the Java security settings in this way:
- Choose Start > Control Panel > Java.
- Click the Security tab.
- Click Edit Site List.
- Enter https://<UnityConnection IP Address>:8443 in the Location field.
- Click Add.
- Reduce the security level to Medium.