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Cisco Unified IP Interactive Voice Response (IVR)
Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)
Product Overview
Series
Cisco Unified IP Interactive Voice Response (IVR)
Overview
Product Overview
Status
EOL Announced
| Available
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Release Date
13-AUG-2015
End-of-Sale Date
23-APR-2021
Details
End-of-Support Date
30-APR-2024
Details
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Recently viewed documents for this product will appear here.
Latest Security Notices
01-Jul-2020
Security Advisory: Cisco Unified Customer Voice Portal Information Disclosure Vulnerability
26-Jun-2020
Field Notice: FN - 70182 - Unified Contact Center Express Database Primaryship Changes After Connection Pool Runs Out of Connections to DataSource - Software Upgrade Recommended
21-Nov-2017
Bulletin: Cisco Customer Contact Software Policy for Use of Third-Party Software Bulletin
13-Oct-2017
Field Notice: FN - 64240 - Unified Contact Center Express (UCCX) LiveData Stabilization Enhancements - Software Upgrade Recommended
13-Oct-2017
Field Notice: FN - 64203 - UCCX Historical Reports: Overflow occurred on a datetime or interval operation - Software Upgrade Recommended
11-Jan-2017
Field Notice: FN - 64244 - December 31, 2016 Leap Second Impact to Voice and Unified Communications Devices
10-Jul-2015
Security Advisory: XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page
10-Dec-2011
Security Advisory: Voice Product Vulnerabilities on IBM Servers
17-Jul-2003
Field Notice: Upgrade recommended for Cisco Emergency Responder to 1.1(3) to mitigate security issue
Document Categories
Configuration
Data Sheets and Product Information
Design
Install and Upgrade
Security Notices
Troubleshooting
Data Sheets and Product Information
Data Sheets
Cisco Unified IP Interactive Voice Response 9.0 Data Sheet
10-Aug-2014
Cisco Unified IP Interactive Voice Response 8.5 Data Sheet
14-Jan-2016
Cisco Unified IP Interactive Voice Response 8.0
15-Jan-2016
Cisco Unified IP Interactive Voice Response 7.0
15-Jan-2016
Cisco Unified IP Interactive Voice Response Data Sheet
07-Aug-2017
End-of-Life and End-of-Sale Notices
Most Recent
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Express 11.x and IP Interactive Voice Response 11.x
25-Jan-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Express 11.x and IP Interactive Voice Response 11.x
25-Jan-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Interactive Voice Response 12.0
20-Jul-2020
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified IP Interactive Voice Response 12.0
14-Jul-2020
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Cisco Unified IPIVR Upgrades and Spares
02-May-2019
End-of-Sale and End-of-Life Announcement for the Cisco Cisco Unified IPIVR Upgrades and Spares
02-May-2019
End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Interactive Voice Response 8.0
14-Jan-2019
End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Interactive Voice Response 8.5
11-Jan-2019
EoS/EoL for Cisco Customer Response Applications (CRA) 2.2(X)-based Applications
10-Jan-2019
End-of-Sale and End-of-Life Announcement for the Cisco IPIVR 10.x
10-Jul-2018
Annonce d’arrêt de commercialisation et de fin de vie de Cisco IPIVR 10.x
10-Jul-2018
End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Interactive Voice Response 9.0
16-Feb-2015
End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS)
16-Jul-2014
End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Interactive Voice Response 7.0
25-Oct-2010
End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Interactive Voice Response 6.0
25-Oct-2010
View all documentation of this type
Security Notices
Field Notices
Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)
Field Notice: FN - 70182 - Unified Contact Center Express Database Primaryship Changes After Connection Pool Runs Out of Connections to DataSource - Software Upgrade Recommended
26-Jun-2020
Field Notice: FN - 64240 - Unified Contact Center Express (UCCX) LiveData Stabilization Enhancements - Software Upgrade Recommended
13-Oct-2017
Field Notice: FN - 64203 - UCCX Historical Reports: Overflow occurred on a datetime or interval operation - Software Upgrade Recommended
13-Oct-2017
Field Notice: FN - 64244 - December 31, 2016 Leap Second Impact to Voice and Unified Communications Devices
11-Jan-2017
Field Notice: Upgrade recommended for Cisco Emergency Responder to 1.1(3) to mitigate security issue
17-Jul-2003
Security Advisories, Responses and Notices
Cisco Unified Customer Voice Portal Information Disclosure Vulnerability
01-Jul-2020
XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page
10-Jul-2015
Voice Product Vulnerabilities on IBM Servers
10-Dec-2011
Design
Design TechNotes
IPCC Express IP/IVR FAQ
14-Dec-2011
Install and Upgrade
Install and Upgrade TechNotes
IPCC Express IP/IVR FAQ
14-Dec-2011
Configuration
Configuration Examples and TechNotes
How do I Change the Maximum Time for Calls in Queue?
30-Sep-2014
IP IVR Load Balance - Translation Route to VRU Node
22-Oct-2018
IPCC Express IP/IVR FAQ
14-Dec-2011
Recommended Trace Levels for IVR Translation Routing
03-Oct-2008
Setting Up, Viewing, and Collecting Cisco IPCC Express Traces
30-Nov-2005
VoIP with IVR
17-Jan-2007
Troubleshooting
Support FAQ
IPCC Express IP/IVR FAQ
14-Dec-2011
Troubleshooting TechNotes
ICM Drops Translation Route to IP IVR Calls
02-Oct-2014
IP IVR Fails to Route Calls from the ICM - Script Name Issue
08-Apr-2014
IP IVR Load Balance - Translation Route to VRU Node
22-Oct-2018
Recommended Trace Levels for IVR Translation Routing
03-Oct-2008
Setting Up, Viewing, and Collecting Cisco IPCC Express Traces
30-Nov-2005
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