By extending digital services in a physical store environment, retail associates can quickly serve the customer through AI, collaboration, and bot technology and deliver a connected, continuous, and capability-rich digital experience and shopping journey. Self-service and automated workflows also improve associate productivity.
Leverage our full-scale partner ecosystem to meet your retail objectives.
See our tips on how to boost retail revenue through associate engagement.
Improve in-store consumer engagement by leveraging retail associates with intelligent routing and ‘help me now’ services.
Extend digital services with a voice messaging experience either in-store or to an omni-channel contact center solution
Associate productivity and store efficiency are powered by self-service and automated workflows with AI and bots
Provide a consistent customer view for employees that increases first contact resolution and customer satisfaction