Associate Productivity
Associates transform the retail experience
Today's customers are increasingly demanding. They want knowledgeable store associates, a frictionless service experience, and personal attention. Whether it's the store associate or an HQ employee, our solutions offer continuous access to new levels of customer, store, business, and inventory data. With it, you can identify innovative ways of serving customers while improving how employees work.
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Associate productivity use cases
Associate clienteling
Deliver intimate, personalized customer experiences that are unique to the in-store environment.
Inventory & order fulfilment
Automate pricing of goods, inventory management and deliver analytics based on purchasing behavior for a multitude of clip on modules.
In-aisle customer experience
Deliver a connected digital experience, enabling companies to provide continuous, capability-rich journeys for their customers.
Mobile point-of-sale
Complete a fully PCI compliant sales transaction anywhere in the store with a single mobile device from the store associate.
Featured Resources
Cisco explains how leveraging retail associates in-store only increases retail revenue.
A retail associate's day
Cisco technology helps retail associates operate and manage more efficiently to improve the customer experience.
Understand the customer
Retail customers can be challenged by emerging retail channels, so Cisco offers tips on how to keep them engaged.
Collaboration in retail
Retail teams in and out of the store can work more intuitively with digital and collaboration tools.
Amway call center
"The new Cisco solution will enable Customer Service to move forward on a new platform that is designed to be scalable, extensible, and flexible. This will allow Amway North America Customer Service to provide additional services in a quicker and more agile fashion."
Rion Hollenback, Corporate Unified Communications Manager, Amway
Take the virtual reality tour
Take a virtual tour of our Connected Cisco Store in San Jose to see our retail solutions in a living, functional store environment.
More resources
White paper
Infographic
- Customer experience and revenue (PDF - 204 KB)
At-a-Glance
- Deliver personal experiences (PDF - 331 KB)
Video
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