Today's customers are increasingly demanding. They want knowledgeable store associates, a frictionless service experience, and personal attention. Whether it's the store associate or an HQ employee, our solutions offer continuous access to new levels of customer, store, business, and inventory data. With it, you can identify innovative ways of serving customers while improving how employees work.
Deliver intimate, personalized customer experiences that are unique to the in-store environment.
Automate pricing of goods, inventory management and deliver analytics based on purchasing behavior for a multitude of clip on modules.
Deliver a connected digital experience, enabling companies to provide continuous, capability-rich journeys for their customers.
Cisco explains how leveraging retail associates in-store only increases retail revenue.
Cisco technology helps retail associates operate and manage more efficiently to improve the customer experience.
Retail customers can be challenged by emerging retail channels, so Cisco offers tips on how to keep them engaged.
"The new Cisco solution will enable Customer Service to move forward on a new platform that is designed to be scalable, extensible, and flexible. This will allow Amway North America Customer Service to provide additional services in a quicker and more agile fashion."Rion Hollenback, Corporate Unified Communications Manager, Amway