Continual access to levels of customer, store, business, and inventory data is key for last mile opportunities. Enhance effectiveness and productivity of in-store associates by ensuring they have the right information, at the right time, for whatever the customer might need.
Equip associates to deliver a personalized and contextual customer experience.
Ensure products are easily tracked, stocked and located.
Reduce wait-times and give customers a lasting positive impression by providing check-out from anywhere in the store, curbside, or at the place of order delivery.
Enable associates to quickly and accurately fill and deliver customer orders.
Enable staff communication within a store and between locations and provide a platform for delivering and consuming training.
Cisco explains how leveraging retail associates in-store only increases retail revenue.
“The new Cisco solution will enable Customer Service to move forward on a new platform that is designed to be scalable, extensible, and flexible. This will allow Amway North America Customer Service to provide additional services in a quicker and more agile fashion.”Rion Hollenback, Corporate Unified Communications Manager, Amway
Take a virtual tour of our Connected Cisco Store in San Jose to see our retail solutions in a living, functional store environment.