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Customer engagement

Build loyalty and grow sales. Engage your customers with experiences that are both personal and highly relevant. Learn how Connected Mobile Experiences (CMX) can help. 

Create more personalized customer experiences to...

Increase satisfaction

Give customers experiences that more closely align with their preferences.

Build loyalty

Keep customers engaged and build loyalty by providing individualized attention.

Increase sales

By understanding customer preferences and intent, you can make offers that they really value.

Support omnichannel experiences

Combine onsite and online engagements to get a more complete picture of your customer.

What to consider

Customer engagements are more effective when they are aligned to preferences. The same can be said for your customer-engagement solution: The right technology is the one that works best with your preferences.

Existing application or captive portal

Do you have a mobile application or a captive portal? Do you want to deliver personalized engagements through personas, profiles, and business rules? Consider CMX Engage.

New mobile application

Are you looking for a mobile application to provide customers a full-featured mobile experience? Take a look at CMX Premier Partners, including Phunware.

Cisco Services help you evolve your network

Innovate faster. Take full advantage of your mobility solutions to deliver the experiences your customers want.