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EOL13465
Cisco announces the end-of-sale and end-of life dates for the Cisco Business Edition 6000 12.5 version and remainder of Perpetual Licensing for Applications. The last day to order the affected product(s) is April 24, 2021 . Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
This bulletin applies to all Business Edition 6000-specific perpetual licenses under top level product ID R-CBE6K-K9, including starter packs for new deployments, addon users for new or existing deployments, and version / feature-level upgrades on existing deployments.
This bulletin does NOT apply to Business Edition 6000/7000 appliances or the overall Business Edition 6000 solution.
Renewing to Collaboration Flex Plan
Cisco is committed to long-term support for our customers with on-premises calling deployments. We are also committed to supporting our customers as they move to cloud calling. Our Collaboration Flex Plan supports both deployment models. In September 2021, we announced that customers with perpetual on-premises calling deployments should renew to Collaboration Flex Plan. Some of the customer benefits of Flex Plan include:
● Flexible payment methods – monthly, annual, and full
● Software Support that is included - never find yourself uncovered
● Simplified licensing structure
● Better license entitlements to Cisco Collaboration solutions
● An easy migration to the cloud
The last day to renew Software Support Services (SWSS) for perpetual on-premises calling has been moved up to October 30, 2021. Customers who need additional licensing and / or to renew software support after this date will be able to get full support for their on-premises calling deployments by renewing to Collaboration Flex Plan.
For more information about Collaboration Flex Plan 3.0, reference the ordering guides at this link: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html
Table 1. End-of-Life Milestones and Dates for the Cisco Business Edition 6000 12.5 version and remainder of Perpetual Licensing for Applications
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
January 23, 2021 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
April 24, 2021 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
July 24, 2021 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
April 23, 2022 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
October 30, 2021 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
October 30, 2021 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
April 30, 2024 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| BE-12X-UCL-STR |
BE6000 v12 UCL Starter licenses (35-pack) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE-12X-UWLS-STR |
BE6000 v12 UWL Standard Starter licenses (35-pack) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6000-V12-ADDON |
Business Edition 6000 v12 Add-on licenses |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-START-UCL35 |
BE6000 Starter Bundle with 35 UCL Enh and 35 vmail Licenses |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-START-UWL35 |
BE6000 Starter Bundle with 35 UWL Standard Licenses |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-SW-12.5 |
Business Edition 6000 v12.5 export restricted software |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-SW-12.5-XU |
Business Edition 6000 v12.5 export unrestricted software |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-BAS |
Cisco Business Edition 6000 - Basic User Connect License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-BAS2ENH |
BE6000 Upgrade Basic to Enhanced |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-BAS2ENHP |
BE6000 Upgrade Basic to Enhanced Plus |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-ENH |
Cisco Business Edition 6000 - Enhanced User Connect License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-ENH2ENHP |
BE6000 Upgrade Enhanced to Enhanced Plus |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-ENHP |
Cisco Business Edition 6000 - Enhanced Plus User Connect Lic |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-ESS |
Cisco Business Edition 6000 - Essential User Connect License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-ESS2BAS |
BE6000 Upgrade Essential to Basic |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-ESS2ENH |
BE6000 Upgrade Essential to Enhanced |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-ESS2ENHP |
BE6000 Upgrade Essential to Enhanced Plus |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-TP-RM |
Cisco Business Edition 6000 - Telepresence Room System User |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UPG-PAK |
Cisco Business Edition 6K Upg - PAK - Partial Fulfillment |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UWL-BAS2STD |
BE6000 Upgrade Basic without applications to CUWL Standard |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UWL-BASA2STD |
BE6000 Upgrade Basic with applications to CUWL Standard |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UWL-CM2BE |
BE6000 Upgrade Enhanced without applications to CUWL Std |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UWL-CMAPPS2BE |
BE6000 Upgrade Enhanced with applications to CUWL Std |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UWL-ENHP2STD |
BE6000 Upgrade Enhanced Plus without applications to CUWLStd |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UWL-STD |
Cisco Business Edition 6000 - Workspace License Standard |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UXL-START |
BE6K Starter Pack - Single Fulfillment Enforcement |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE-UWL-12X-STD |
BE6000 CUWL Standard 12.x Users - For Service Attach Only |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-BAS2ENH |
BE6000 License Feature Upgrade 12.x UCL Basic to UCL Enhance |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-BAS2ENHP |
BE6000 License Feature Upgrade 12.x UCL Basic to UCL EnhPlus |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-BAS2STD |
BE6000 Lic Feature Upgrade 12.x UCL Basic to CUWL Std. |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-ENH2ENHP |
BE6000 Lic Feature Upgrade 12.x UCL Enh to UCL Enh Plus |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-ENH2STD |
BE6000 License Feature Upgrade 12.x UCL Enhanced to CUWL Std |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-ENHP2STD |
BE6000 License Feature Upg 12.x Enh Plus to CUWL Standard |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-ESS2BAS |
BE6000 License Feature Upg 12.x UCL Essential to UCL Basic |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-ESS2ENH |
BE6000 License Feature Upg 12.x UCL Essential to UCL Enh |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-ESS2ENHP |
BE6000 License Feature Upg 12.x UCL Essential to UCL Enh + |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-12X-UCN-BTOS |
BE6000 License Feature Upg 12.x Unity Cxn Basic User to CUWL |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-VCS-BE6K-ENH |
Mig - VCS to BE6000 Enh - mig 1 video endpoint per user |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-VCS-BE6K-ENHP |
Mig - VCS to BE6000 EnhPlus - mig 2 video endpoints per user |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| MIG-VCS-BE6K-TP |
Mig - VCS to BE6000 TP Room-mig of immersive video endpoints |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| R-CBE6K-K9 |
Cisco Business Edition 6000-Electronic SW Delivery-Top Level |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| R-UC-CBE6K-K9 |
BE6K SWSS Starter for UC Users |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCM-12X-BAS-UCL |
BE6000 UCM 12X Basic User Connect Lic (new, addon, vers-upg) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCM-12X-ENHP-UCL |
BE6000 UCM 12X Enh Plus User Conn Lic (new, addon, vers-upg) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCM-12X-ENH-UCL |
BE6000 UCM 12X Enh User Connect Lic (new, addon, vers-upg) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCM-12X-ESS-UCL |
BE6000 UCM 12X Ess User Connect Lic (new, addon, vers-upg) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCM-12X-TP-UCL |
BE6000 UCM 12X TP Room User Conn Lic (new, addon, vers-upg) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCM-12X-UWLSTDMTG |
BE6000 UCM 12X User Lic CUWL Std Mtgs (new, addon, vers-upg) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCN-12X-VM-UCL |
BE6000 Unity Connection 12x Basic Voicemail Lic addon to UCL |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UC-UCME |
UC320, UC500 or UCME |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCXN-12X-SCPORTS |
BE6000 Unity Connection 12x - VM Speech Connect Ports |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCXN-12X-UWLSTDMTG |
BE6000 Unity Connection 12X Enh VM User for CUWL Std or Mtgs |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UPG-6K-BAS |
BE6000 Basic UCL - GCSC SW Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UPG-6K-ENH |
BE6000 Enhanced UCL - GCSC SW Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UPG-6K-ENHP |
BE6000 Enhanced Plus UCL - GCSC SW Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UPG-6K-ESS |
BE6000 Essential UCL - GCSC SW Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UPG-6K-STD |
BE6000 CUWL Standard - SW Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UPG-6K-TP-RM |
BE6000 TelePresence Room System UCL - GCSC SW Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UPG-6K-VM |
BE6000 Messaging UCL - GCSC SW Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UPG-BE6K-ENHP |
BE 6000 - Enhanced Plus User Connect License Upg with UCSS |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UPG-BE6K-TP-RM |
Cisco Business Edition 6000 TP Room UCL - SW Upg with UCSS |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UWL-REINST-PRO |
Cisco Business Edition 6000 - Reinstate UWL Professional |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UWL-REINST-STD |
Cisco Business Edition 6000 - Reinstate UWL Standard |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE6K-UCL-VM |
Cisco Business Edition 6000- Voicemail/Unified Messaging UCL |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| R-JABBER-ADDON-K9 |
Jabber for Everyone Addon Top Level - Electronic Delivery |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| ER12-USR-1 |
EMRGNCY RSPNDR USR LIC 1 PHN FOR NEW 12X SYSTEM |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| ER12-USR-1-UPG |
EMRGNCY RSPNDR USR LIC 1 PHN UPGD TO 12X FROM 9X OR EARLIER |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| ECRR-FCC-NA |
FCC Emergency Call Routing Regulations Not Apply |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UCXN |
Migrating from Unity Connection Standalone to CUWL |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UNITY |
Migrating from Unity Standalone to CUWL |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UC-10.X |
Version 10.x |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UC-11.X |
Version 11.x |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UC-8.X-OR-EARLIER |
Version 8.x or Earlier |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| UC-9.X |
Version 9.x |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| SME-PAK |
Include PAK Auto-expanding PAK for SME |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| OTHER-APP |
Migrating from Other Application to CUWL |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-EXP-MSFT |
Microsoft Interoperability Option |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Customers who need additional licensing or to attach / renew software support after October 30, 2021 will be able to get full support for their on-prem calling deployments with Collaboration Flex Plan.
For more information about Collaboration Flex Plan 3.0, reference the ordering guides at this link: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html
Service prices for Cisco products are subject to change after the product End of Sale date.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.