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Cisco Crosswork Network Automation

Transforming mass scale network operations

Plan, design, implement, operate, and optimize your service provider network with Cisco Crosswork Network Automation. Cisco Crosswork is designed to help service providers gain the mass awareness, augmented intelligence, and proactive control for a comprehensive data-driven, intent-based automated network.

Why Cisco Crosswork Automation

Cisco Crosswork Network Automation enables service providers to proactively manage their end-to-end networks, with a suite of machine-learning, intent-based and closed-loop solutions to ensure faster innovation, extraordinary customer experiences, and operational excellence.

On-prem solutions provide actionable insights with automated network orchestration, accelerating mean-time-to-value by monetizing agile new services, as well as minimizing mean-time-to-remediation to avoid network degradation and customer issues. Cisco Crosswork Cloud provides multiple SaaS solutions that provide operational insights and validation of network health and security with the agility and scale of the cloud.

Cisco Crosswork Network Automation is ready for service providers of all sizes with broad or narrow use cases – any device, anytime, anywhere, any format - a truly scalable solution for a 5G world.


Reduction in time to revenue


Labor hours saved


Improvement in mean time to repair


Reduction in operational noise

New innovations:

Constantly evolving, Cisco Crosswork Network Automation has enabled service providers to orchestrate their networks more broadly, automate their mobile networks, and utilize cloud-based SaaS applications to protect network routing integrity and maintain a secure and trusted network architecture.

Crosswork Network Insights

The first cloud-based SaaS solution available for Service Providers as part of Cisco’s new Crosswork Cloud, Cisco Crosswork Network Insights provides rich analysis, visualization, and alerting on actionable network events. Using the Cisco Network Insights Analytics Engine, routing data enriched with additional data sources such as RPKI, WHOIS, and IP Geolocation, to reduce the mean time it takes to identify and repair them.

Crosswork Trust Insights

Expanding upon the Crosswork Cloud, Cisco Crosswork Trust Insights is a cloud-based SaaS service that provides signed and encrypted system integrity information to track the Trust posture of network hardware and software components. Crosswork Trust Insights aggregates hardware and software signature information from your network devices and gathers evidence to validate if the hardware is authentic and running software maps to published Known Good Values (KGVs).

Crosswork Optimization Engine

Crosswork Optimization Engine enables network operators with a scalable, intelligent solution to maximize utilization of network capacity. Leveraging on Cisco’s industry-leading SR-PCE and Segment Routing (SR) technology, Optimization Engine provides real-time visibility with automation to proactively analyze and adapt the infrastructure to customer intent.

Network Services Orchestrator (NSO) 5

Cisco Network Services Orchestrator 5 expands the industry-leading network orchestration tool. Integral to Cisco Crosswork Network Automation, NSO enables network operators to automatically and quickly provision new services, run remediation playbooks, or alter network configurations across multi-vendor networks. NSO 5 enables larger and more operationally complex environments for virtually unlimited horizontal scaling and adds more support for third-party vendor integration with toolchain expansion and custom network element driver construction with the integrated NED Builder tool.
Try NSO for free today!

See Cisco Crosswork in action


Service-centric approach to AIOps

Machine learning

A deep look at machine learning

Route leaks and route hijacks

How route leaks and route hijacks affect your network

Crosswork closed-loop network automation

Automate and simplify services across multi-vendor networks

Prepare traditional and virtualized networks quicker and easier with common data collection, multi-vendor APIs, and predictive network planning and analytics. Add, change, delete, and optimize services without disruption in real time. 

Data Gateway

  • Common multi-service data collector
  • Integrated data policy controls

WAN Automation Engine (WAE)

  • Precise network modeling
  • Optimize network traffic

Network Services Orchestrator (NSO)

  • Multi-vendor network orchestration
  • Northbound and southbound control

Intent-based automation for efficient operations

Proactively manage your end-to-end networks with a suite of machine-learning, intent-based, closed-loop solutions that deliver faster service and operational excellence with real-time KPI monitoring, alerting, troubleshooting, and change management.

Health Insights and Change Automation

  • Immediate network health analysis
  • Closed-loop and automated remediation

Situation Manager

  • Live alert monitoring
  • Noise reduction and alert grouping

Optimization Engine

  • Optimize network paths for efficiency
  • Real-time end-to-end transport network visibility
  • Closed-loop, intent-driven 5G transport optimization

SaaS insights through the Crosswork Cloud

Cloud services that provide signed and encrypted system integrity assessments combined with intuitive visualization, rich analytics, and alerts on actionable network events to affirm trust in your network infrastructure and significantly reduce the mean time to repair of issues.

Network Insights

  • Cloud-based SaaS
  • Network routing analysis
  • Monitor for route leaks or route hijacking

Trust Insights

  • Cloud-based SaaS
  • Ensure devices adhere to trusted Known Good Values (KGVs)
  • Enhanced chain of trust with Cisco hardware

Self Organizing Network (SON) for mobility

Extend beyond the RAN to optimize user experiences with a multi-vendor multi-technology (MVMT) SON solution that’s powered by machine learning, real-time user level visibility, and user-centric optimization to predict and address performance degradation.


  • Machine Learning SON
  • Multi-vendor, multi-technology



  • Fast, easy SON app creation
  • Conflict management
  • Enable multiple SON apps

User-centric SON

  • Improve user experience
  • Offer differentiated QoE
  • High quality at any speed

Latest news and blogs

Transforming your network with automation

Change the way you operate your network by embracing the mass awareness, augmented intelligence, and proactive control from within.

Begin transforming your network today

Engage with Cisco Services to help you transform your infrastructure into a more powerful, intelligent, automated, and secure network.