The Cisco SMARTnet and SMARTnet Onsite programs provide support for the Cisco Operating System (including Cisco OS software). Cisco Operating System software is included in each hardware device that a customer purchases.

Cisco SMARTnet and SMARTnet Onsite Support also allow staffs to leverage the Cisco technology expertise and best practices to help ensure that all their hardware performs at the highest levels of durability and performance. These programs address many of your customer’s challenges by providing them with both remote and onsite services.