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Module 4: Cisco Technical Support Services Portfolio
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What Are the Cisco SMARTnet and SMARTnet Onsite Programs?

Cisco SMARTnet and SMARTnet Onsite Support address some of the challenges your customer may experience, such as:

  • Difficulty keeping track of available software updates
  • Frustration with trying to keep up to date on rapidly changing technologies
  • Limited access to resources and tools for rapid issue resolution
  • Minimal field engineering resources who can install replacement hardware
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