Welcome to Module 10: Generating Service Sales Opportunities. When you have completed this module, you will be able to:

• Explain the importance of Attach Rate, Renewal Rate and Multi-Year Service Agreements
• Describe how to identify new service sales opportunities
• Describe how to identify renewal service sales opportunities
• Explain how to position multi-year agreements
• Provide examples of the top best services practices

It will take you approximately 10 minutes to review this module. You will begin this module by learning about the importance of Attach Rate, Renewal Rate and Multi-Year service.