Congratulations. You have completed Module 9: Measuring Performance. In this module you learned to:

• Identify and describe each of the metrics at which partners look
• Describe the role of Service Contract Center
• Describe the role of Service Support Center
• Explain how partners use Performance Metrics Central

In Module 10: Generating Service Sales Opportunities, you are going to learn how to identify various sales opportunities and how to hunt for those opportunities.