Ecobank case study

Bank Benefits from Borderless Network and Collaboration

Cisco Services helps Ecobank cuts costs and improves time to market with collaboration and new data center.

Ecobank cuts costs and improves time to market while ensuring compliance with international standards.

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This has helped us to cut the time it takes to enter a new market from a year to just two months. Meanwhile, the fact that I can sleep at night is due in no small part to the great support I get from Cisco Services.
- Tunji Alabi, Group head for technology infrastructure, Ecobank Transnational Inc.

Challenge

Needed to standardize technical infrastructure and data center, reduce travel and travel costs, and improve executive collaboration.

  • Standardize provision of banking services across countries
  • Reduce operational expenditure
  • Support continued growth

Solution

An end-to-end solution taking in voice, collaboration, and data center technology.

Results

A more electronic and IT-driven business, safety of our customer data, and savings from collaboration among employees.

  • Telephony costs reduced by 60 percent
  • Passed Payment Card Industry (PCI-DSS) certification due to Borderless Network platform
  • Time-to-market reduction from one year to two months thanks to company-wide standardized solution

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