Healthcare Provider Achieves Fast ROI with Business Video
Advocate Health Care provides surgeons and staff with immediate access to each other without traveling.
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We held a single TelePresence meeting for 20 spine surgeons to discuss implantable devices. I'm certain that we paid for our entire TelePresence investment with that one meeting.- Dr. Lee Sacks, Executive Vice President and Chief Medical Officer, Advocate Health Care
Challenge
Integrate an immersive video solution into the current infrastructure
- Collaborate more effectively with geographically dispersed associates
- Reduce travel time, and improve employee productivity to better serve patients
- Enable quicker assimilation of new acquisition targets
Solution
Advocate Health Care turned to Cisco Services for help in designing a unique telepresence solution that provided a lifelike experience that easily replaced traditional in-person meetings.
- Cisco Remote Management Services
- Cisco Video Experience Services
- Cisco TelePresence 1300 and 500 systems enable face-to-face video collaboration
- Cisco Services customize unique TelePresence solution for boardroom and provide on-demand technical support
- Cisco Digital Signs offer consistent, cost-effective messaging across entire healthcare network
Results
A customized TelePresence environment that saves time and improves employee interactions and relationships.
- Accelerated executive decision making with more frequent face-to-face communication
- Achieved ROI after single high-impact TelePresence meeting by identifying opportunities to better manage medical device costs
- Shared best practices across organization and maximized specialists' expertise
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The Changing Needs of Healthcare IT
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