Collaborate Better

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Sophistication Meets Simplicity

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  • Collaboration Applications

    Stay connected and productive with voice, video, and web conferencing; messaging; mobile applications; and enterprise social software.

    • Cisco WebEx Meetings

      • Meet with anyone online to present, share, and collaborate
      • Organize and manage all meeting activities, and easily share files
      • Accelerate business results, increase team productivity, and lower costs
      • Cisco also offers a full suite of conferencing applications
    • Cisco Jabber

      Cisco Jabber

      • Collaborate from any workspace with new unified communications applications
      • Easily access presence, IM, voice and video, voice messages, desktop sharing, and conferencing
      • Maintain consistent experience across devices - PC, Mac, iPhone, iPad, Android, Nokia, and Blackberry
    • Cisco WebEx Social

      • Improve employee hiring and training processes
      • Scale the availability and accessibility of information and expertise across the organization
      • Accelerate innovation through cross-functional, community-driven collaboration
      • Drive growth and reduce sales cycles by enabling a collaborative sales culture
  • Customer Collaboration

    Customer care creates the foundation for positive customer service, a primary factor in building a stronger business.

    • Cisco SocialMiner

      • Provides a social media campaign management solution
      • Monitors the social web for public customer postings and helps you engage with customers proactively
      • Offers context about customers by providing a social pop-up screen to customer service agents or other responders
      • Helps you manage your brand by monitoring and responding to social media posts from customers who need assistance
    • Cisco Unified Contact Center Enterprise

      • Deliver state-of-the-art contact center capabilities for enterprise applications
      • Support both premise-based and hosted deployments with Cisco Unified Communications Manager or third-party automatic call distributors (ACDs)
      • Provide intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management.
      • Take advantage of options such as a web-based thin client collaborative desktop for agents and supervisors
    • Cisco Unified Contact Center Express

      • Easily deploy and use virtual, available, and highly secure sophisticated call routing and contact management capabilities for your contact center
      • Ideal for midmarket, enterprise branch, or corporate departments
      • Ideal for both formal and informal contact centers
      • Take advantage of support for Web 2.0 agent desktop SDK for custom desktop development
    • Cisco Unified Customer Voice Portal

      • Provide speech-enabled self-service to callers with this award-winning product
      • Allow calls to be treated at the most efficient location with powerful call control
      • Combine open standards support for speech recognition with intelligent application development
      • Deliver personalized self-service as a standalone IVR system, or integrate transparently with the contact center
  • Telepresence

    Cisco TelePresence powers a new way of working, where everyone, everywhere can be more productive through face-to-face collaboration.

    • Cisco Pervasive Conferencing

      • Simplify rich multiparty collaboration
      • Deliver ubiquitous conferencing experiences on any device, anywhere
      • Bring everyone together on mobile to immersive video systems
      • Enhance efficiency and ROI from your conferencing infrastructure
    • Cisco TelePresence TX9000 Series

      • New industrial design for greater immersion
      • Three simultaneous video streams and a high definition, full-motion content sharing stream for unparalleled collaboration
      • Superior lighting and sound, discreet camera housing, touch-screen interface
      • 20% lower bandwidth requirements reduce TCO; faster installation and easy servicing
    • Cisco Capture, Transform, Share

      • Deliver an engaging viewing experience for your video on demand (VOD) or live streaming video content
      • Convert video endpoints into a recording studio
      • Transform and customize video content to be viewed on any device and environment
      • Share content and empower users to search and navigate by spoken keywords or speakers
    • Cisco TelePresence SX20 Quick Set

      • Easily turn a flat panel display into a sleek, powerful telepresence system
      • Multipoint support accommodates three additional callers
      • Three camera choices and dual-screen option offer room size and configuration flexibility
    • Cisco TelePresence Server 7010 and MSE 8710

      • Compatible with all major vendors' endpoints for multipoint calls
      • Facilitates multi-screen and multi-stream interoperability through TIP
      • Supports Cisco ActivePresence to enhance the user experience
      • Provides an exceptionally high-density, high-capacity video bridge
      • Supports up to 720p resolution at 60 frames per second and 1080p resolution at 30 frames per second
      • Available as a chassis-based platform or as an appliance
  • Unified Communications

    View, optimize, and manage your entire communications system from one screen.

    • Cisco Desktop Collaboration Experience DX600 Series

      Cisco Desktop Collaboration Experience DX600 Series

      • Collaborate instantly with integrated HD voice and video communications and web conferencing
      • Expand productivity with instant access to the cloud and Android-based desktop virtualization
      • Establish new workflows with communications widgets, and commercial and custom Android applications
    • Cisco Midsize Business Collaboration Solutions

      Cisco Midsize Business Collaboration Solutions

      • Increase company productivity with secure anytime, anywhere, any device collaboration
      • Consume fewer IT resources with communications that are simple to use, manage, and maintain
      • Lower total cost of ownership and reduce capital and operations costs quickly

    • Communications Manager Business Edition 3000

      Cisco Business Edition 6000

      • Affordable, advanced unified communications and collaboration for up to 1,000 users and 50 sites
      • Simple to deploy, manage, and maintain; supports multiple applications on one virtualized platform
      • Scales with company growth at 99% investment protection of all hardware, software and licenses
    • Cisco Unified Communications Gateways and Services

      Cisco Unified Communications Gateways and Services

      • The Cisco analog, TDM gateway, and session border control portfolio
      • Available as stand-alone gateways or modular deployments on Cisco ISR or ASR platforms
      • Includes Cisco ISR branch service offerings such as telephony survivability and call control
      • Offers solutions for businesses of all sizes, including teleworkers


    • Cisco Hosted Collaboration Solution

      • Use cloud services to quickly deliver collaboration applications to your business
      • Reduce operational overhead with a flexible, pay-as-you-go model
      • Get the same high functionality and security that on-premises solutions provide

A Strong Approach for BYOD

Explore Cisco flexibility in managing and controlling mobility and BYOD.

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