Unify all your voice, video, data, and mobile applications for interactive collaboration.
Find Your Collaboration Solution
Use this tool to find the solution that best meets your employees' specific needs.
Cisco DX650 Smart Desk Phone
Sophistication Meets Simplicity
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Featured Products
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Collaboration Applications
Stay connected and productive with voice, video, and web conferencing; messaging; mobile applications; and enterprise social software.
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Cisco WebEx Meetings
- Meet with anyone online to present, share, and collaborate
- Organize and manage all meeting activities, and easily share files
- Accelerate business results, increase team productivity, and lower costs
- Cisco also offers a full suite of conferencing applications
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Cisco WebEx Social
- Combines the power of enterprise social networking, content creation, and real-time communications
- Instantly share information and knowledge across teams, departments and geographies
- Enable employees anywhere to quickly find the people and resources they need to get work done
- Create and capture intellectual capital in one secure, centralized location
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Customer Collaboration
Customer care creates the foundation for positive customer service, a primary factor in building a stronger business.
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Cisco SocialMiner
- Provides a social media campaign management solution
- Monitors the social web for relevant public customer postings and helps you engage with customers proactively
- Offers context about customers by providing a social screen pop to customer service agents or other responders
- Helps you manage your brand by monitoring and responding to social media posts from customers who need assistance
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Cisco Unified Contact Center Enterprise
- Deliver state-of-the-art contact center capabilities for enterprise applications
- Support both premise-based and hosted deployments with Cisco Unified Communications Manager or third-party automatic call distributors (ACDs)
- Provide intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management.
- Take advantage of desktop options such as a web-based thin client collaborative desktop for agents and supervisors
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Cisco Unified Contact Center Express
- Easily deploy and use highly secure, virtual, and highly available sophisticated call routing and contact management capabilities for your contact center
- Ideal for midmarket, enterprise branch, or corporate departments
- Ideal for both formal and informal contact centers
- Take advantage of support for Web 2.0 agent desktop SDK for custom desktop development
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Cisco Unified Customer Voice Portal
- Provide speech-enabled self-service to callers with this award-winning product
- Allow calls to be treated at the most efficient location with powerful call control
- Combine open standards support for speech recognition with intelligent application development
- Deliver personalized self-service as a standalone IVR system, or integrate transparently with the contact center
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Telepresence
Cisco TelePresence powers a new way of working, where everyone, everywhere can be more productive through face-to-face collaboration.
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Cisco Pervasive Conferencing
- Simplify rich multiparty collaboration
- Deliver ubiquitous conferencing experiences on any device, anywhere
- Bring everyone together on mobile to immersive video systems
- Enhance efficiency and ROI from your conferencing infrastructure
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Cisco TelePresence TX9000 Series
- New industrial design for greater immersion
- Three very high quality simultaneous video streams and a high definition, full-motion content sharing stream for unparalleled video and content collaboration.
- Superior lighting and sound, discreet camera housing, touch-screen interface
- Helps reduce TCO with 20% lower bandwidth requirements than earlier model, faster installation, and easy servicing
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Cisco TelePresence TX1300 Series
- Single-screen, three-camera immersive system designed for general-purpose meeting rooms
- Choice of a 65-inch or a 47-inch screens
- Supports six people per room for multipoint meetings, customer presentations, and more
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Cisco TelePresence SX20 Quick Set
- Easily turn a flat panel display into a sleek, powerful telepresence system
- Multipoint support accommodates three additional callers
- Three camera choices and dual-screen option offer room size and configuration flexibility
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Cisco TelePresence Server 7010 and MSE 8710
- Compatible with all major vendors' endpoints for multipoint calls
- Facilitates multi-screen and multi-stream interoperability through TIP
- Supports Cisco ActivePresence to enhance the user experience
- Provides an exceptionally high-density, high-capacity video bridge
- Supports up to 720p resolution at 60 frames per second and 1080p resolution at 30 frames per second
- Available as a chassis-based platform or as an appliance
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Unified Communications
View, optimize, and manage your entire communications system from one screen.
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Cisco Desktop Collaboration Experience DX600 Series
- Collaborate instantly with integrated HD voice and video communications and web conferencing
- Expand productivity with instant access to the cloud and Android-based desktop virtualization
- Establish new workflows with communications widgets, and commercial and custom Android applications
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Cisco Midsize Business Collaboration Solutions
- Increase company productivity with secure anytime, anywhere, any device collaboration
- Consume fewer IT resources with communications that are simple to use, manage, and maintain
- Lower total cost of ownership and reduce capital and operations costs quickly
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Cisco Business Edition 6000
- Affordable, advanced unified communications and collaboration for up to 1,000 users and 50 sites
- Simple to deploy, manage, maintain solution, supporting multiple applications on one virtualized platform
- Scales with company growth at 99% investment protection of all hardware, software and licenses
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Cisco Unified Communications Gateways and Services
- The Cisco analog, TDM gateway, and session border control portfolio
- Available as stand-alone gateways or as modular deployments on Cisco ISR or ASR platforms
- Includes Cisco ISR branch service offerings such as telephony survivability and call control
- Offers solutions for businesses of all sizes, including teleworkers
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Cisco Hosted Collaboration Solution
- Use cloud services to quickly deliver collaboration applications to your business
- Reduce operational overhead with a flexible, pay-as-you-go model
- Get the same high functionality and security that on-premises solutions provide
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Compare Unified Communications Options
Make the best choice: Learn 10 ways unified communications solutions differ. (PDF - 275 KB)
Read ReportEnhanced Communication
Organizations use unified communications solutions to improve collaboration.
See Case Studies