Planning and Design Services *

Cisco and our certified partners can help you successfully plan, design, and deploy a secure, resilient, high-performance Cisco Unified Communications solution, accelerating business advantage.

Cisco Unified Communications Fast Track Migration Service

• Overview (PDF - 816 KB) New!

Cisco Unified Communications Predeployment, Deployment, and Postdeployment Service Bundle

• Data Sheet (PDF - 233 KB)

Cisco Unified Communications Scoped Planning and Design Services

• Data Sheet (PDF - 238 KB)

*Additional scoped services are available to help you prepare for, plan, and design Cisco Unified Communications solutions. Please contact your Cisco Services Account Manager or Cisco Certified Partner.

Implementation Services *

Cisco Unified MeetingPlace Implementation Support Service

Helps you with your deployment and configuration of the Cisco Unified MeetingPlace conference solution.

• US, Canada, Europe Data Sheet (PDF - 178 KB)

* Additional Unified Communications scoped implement services are available. Please contact your Cisco Services Account Manager or Cisco certified Partner.

Operate Services

Increase operational efficiency providing immediate access to vital information, award-winning technical support, including options for remote management.

Cisco Unified Communications Essential Operate Service

Maintain the high availability, security, and operational efficiency of your Cisco Unified Communications network.

• Data Sheet (PDF - 224 KB)

Cisco SMARTnet Service

Provides registered access to Cisco.com for online technical assistance, access to the Cisco Technical Assistance Center (TAC), Cisco OS Software updates and upgrades, and advance replacement of failed hardware.

Cisco Unified Communications Remote Management Service

Cisco people, processes, and tools function as an extension of your IT team. We take the lead in co-managing your Cisco Unified Communications network around the clock, lowering TCO, enhancing business benefits, and allowing you to focus on your core business without giving up control of your network. This service is part of Cisco’s Remote Operation Services portfolio.

• Overview (PDF - 6.35 MB)

Cisco Smart Care Service

Cisco Smart Care Service provides comprehensive network care and improvement for small and medium-sized businesses.

• Overview (PDF - 2.55 MB)

Optimization Services

Cisco Unified Communications Optimization Service

Provides a complete systems-level evaluation of your entire Cisco Unified Communications system to understand whether your converged network can support the latest productivity enhancing voice applications.

• Data Sheet (PDF - 224 KB)

Cisco Unified MeetingPlace Optimization Service

Sustain the business benefits of your Cisco Unified MeetingPlace solution through upgrades and ongoing integration into your user environment.

• US/Canada Data Sheet (PDF - 170 KB)