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Customer Collaboration

Services for Customer Care

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Create the New Generation Contact Center

Prepare for new engagement models to improve customer satisfaction, lower cost per call, and increase first contact resolutions.

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Turn Impersonal Transactions into Personal Interactions

Strengthen existing customer relationships with a consistent video-enabled mobile experience and create a long-lasting loyal customer base.

  • Give your customers the freedom to conduct business with you – anywhere, anytime, and on any device with Cisco Virtual Expertise.

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