Cisco Small Business Voice Gateways and ATAs (Linksys Business Series)

Most DSL providers use Point-to-Point Protocol over Ethernet (PPPoE) to establish Internet connections for end-users. To set up a Linksys router, you need to enable PPPoE on the router's web-based setup page. 

To setup a Linksys router with a DSL connection you need to perform four steps: 

1. Verifying Internet Connection
2. Connecting the Devices Together
3. Checking the LEDs
4. Setting-Up a DSL ISP on a Linksys Router

Verifying Internet Connection                                                                      

Connect the Broadband modem to the computer using an Ethernet cable without the router installed and make sure that the Internet connection is active.  If not, contact your Internet Service Provider (ISP). 

Note: The image may vary depending on the computer and modem you're using.

Once an active Internet connection is established through the modem, connect the modem and the computer to the router by following the instructions below.

Connecting the Devices Together     

After ensuring that you have an active Internet connection, connect the modem to the router's Internet port and the computer to any of the four Ethernet ports.

After connecting the devices, check the LEDs by following the instructions below.

Checking the LEDs

After connecting your modem and PC to the router, check the lights on the front panel of the router.

After checking the router's LEDs, configure the router for static IP account by following the instructions below.

Setting-Up a DSL ISP on a Linksys Router

Step 1:
Access the router's web-based setup page. For instructions, click here.

Step 2:
When the router's web-based setup page appears, look for Local IP Address and change it to "192.168.2.1" to avoid IP address conflict. 

Step 3: 

Click . 

Step 4:
Renew the computer's IP address.

Step 5:
Access the router's web-based setup using "192.168.2.1" as the IP address. 

Step 6:
When the router's web-based setup page appears, click Status then check if Internet IP Address has numbers or values. If the Internet IP Address has numbers, the computer should now be able to access the Internet.

Note: If the Internet IP Address is all zeroes (0.0.0.0) click  first then click . If the Internet IP Address is still all zeroes (0.0.0.0) enable PPPoE on the router. To enable PPPoE on the router, please follow the instructions below.

Step 7:
When the router's web-based setup page appears, under Setup look for Internet Connection Type. Select PPPoE on the drop-down menu arrow.

Step 8:
Enter the username and password that your ISP provided you in the User Name and Password fields, including the domain in the username if necessary such as yourusername@isp.net. 

Step 9: 

Click . 

Step 10:
Click Status, look for Login Status then check if it says Connected. If it's connected, you should be able to access the Internet.

Note: If the Login Status says Disconnected, click  then check if you're receiving an error message. To resolve error messages, please consult the link below.

Resolving PPPoE Error Messages

There are four error messages that might come up when setting up PPPoE on your router.