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Product Overview
Turn your iPhone into a full-featured Cisco Unified IP Phone. Cisco Jabber® for iPhone lets you place, receive, and manage calls over your corporate Wi-Fi network. Cisco Jabber for iPhone also supports calls over any Wi-Fi hotspot using a VPN, allowing you to take further advantage of your corporate telephony infrastructure whenever you have access to a high-quality wireless network connection. You will benefit from the cost savings from not using your wireless minutes, the capability to use your work phone number when placing calls from your Apple iPhone, and the stronger in-building network coverage from a wireless network (Figure 1).
Cisco Jabber for iPhone is one of several Cisco solutions for the iPhone and other mobile devices such as the Cisco Jabber unified communications application and Cisco WebEx® Meeting Center.
Figure 1. Cisco Jabber for iPhone
Benefits of Cisco Jabber for iPhone
Lower Mobility Costs
Cisco Jabber for iPhone allows you to place and receive calls over your corporate wireless LAN (WLAN) and telephony infrastructure, reducing the number of mobile minutes used and saving on roaming charges. Because Cisco Jabber for iPhone uses your Cisco Unified Communications Manager call-routing capabilities, you can also avoid toll charges for international calls. You can place and receive calls when at home, in hotels, or at Wi-Fi hotspots.
Mobile Privacy
Cisco Jabber for iPhone turns your iPhone into an extension on Cisco Unified Communications Manager. You appear to receive and make calls from your desk phone when using Cisco Jabber for iPhone. Executives benefit from this feature because they often want to keep their mobile number private when placing calls.
Enterprise Telephony Features
Cisco Jabber for iPhone offers enterprise-class telephony functions including transfer, conference, hold and resume, and park and recover calls. You can also hand off calls to your mobile provider's network as you leave Wi-Fi coverage. Finally, you can move iPhone calls to and from your Cisco Unified IP Phone to continue a conversation on a different phone (Figure 2).
Figure 2. Midcall Features
With Cisco Jabber for iPhone, you have many dialing options. You can place a call from your Contacts list, manually dial a number, or simply hold the phone up and say a name to dial. Cisco Jabber for iPhone works in conjunction with Speech Connect for Cisco Unity® Connection to allow you to dial contacts in this way (Figure 3).
Figure 3. Voice Dialing
Visual Voicemail
Cisco Jabber for iPhone gives you visual access to your enterprise voicemail. You can view new and saved voicemail messages, and play back messages in any order. Actions you take on your iPhone, such as playing, marking as unheard, or deleting a message, are synchronized with your corporate voicemail mailbox. Visual Voicemail requires Cisco Unity Connection or Cisco Unity Express (Figure 4).
Figure 4. Visual Voicemail
Integration with the Cisco Jabber IM for iPhone Application
You can initiate an instant message (IM) chat with a contact in your Cisco Jabber for iPhone application or you can initiate a voice-over-IP (VoIP) call with a contact in your Cisco Jabber IM for iPhone application. Each application can cross-launch the other in order to deliver a more complete collaboration experience on the iPhone. Read the Cisco Jabber IM for iPhone data sheet to learn more about this application.
Features and Benefits
Table 1 lists the features and benefits of Cisco Jabber for iPhone.
Table 1. User Features and Benefits
Table 2 provides information about platform support and compatibility.
Table 2. Platform Support and Compatibility for Cisco Jabber 8.6 for iPhone
Product Specifications
Apple iOS 5.0 or later running on an Apple iPhone 3GS, 4, or 4S, Apple iPod touch third or fourth generation, or Apple iPad (1 or 2) is required for Cisco Jabber 8.6.
Apple iPod touch and iPad are not supported through Bluetooth headsets. Apple iPod touch third generation requires a wired headset; you can use iPod touch fourth generation and iPad in speakerphone mode or with a wired headset.
Cisco Jabber for iPhone supports multiple audio codecs (G.711a, G.711mu, and G.729) and automatically selects the best option depending on whom you are calling and the bandwidth available, providing you with the best audio experience possible.
Ordering Information
You can download Cisco Jabber for iPhone for free from the Apple iTunes App Store. To use the software, a device license is required (Table 3). Additional licensing may apply to connect to Cisco Unified Communications Manager or Cisco Unified Communications Manager Express. To place an order, visit the Cisco Ordering homepage.
Table 3. Ordering Information
Cisco Services
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For More Information
For more information about Cisco Jabber for iPhone, visit http://www.cisco.com/go/jabber or contact your local Cisco account representative.