Cisco Prime Infrastructure
| Status |
Not Orderable
EOL Details
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|---|---|
| Series Release Date | 29-JAN-2012 |
| End-of-Sale Date | 29-SEP-2023 |
| End-of-Support Date | 30-SEP-2028 |
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This product is supported by Cisco, but is no longer sold. View Cisco Blog post on Prime Infrastructure sunset. Users should consider switching to Cisco Catalyst Center or Cisco Meraki Dashboard.
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- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
- All Tools
Feedback
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- Prime Infrastructure 3.6
Status: End of Support | End-of-Support Date: 15-Nov-2023
- Prime Infrastructure 3.7
Status: End of Support | End-of-Support Date: 15-Nov-2023
- Prime Infrastructure 3.8
Status: End of Support | End-of-Support Date: 15-Nov-2023
- Prime Infrastructure 3.9
Status: End of Support | End-of-Support Date: 15-Nov-2023
- Prime Infrastructure 3.10
Status: Not Orderable | End-of-Support Date: 30-Sep-2028
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Key Information
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Recent Security Notices
- 03-Sep-2025
- 03-Sep-2025
- 20-Aug-2025
- 16-Jul-2025
- 02-Apr-2025
Document Categories
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Data Sheets and Product Information
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Data Sheet
- Cisco Prime Demo Series Data Sheet
- Cisco Prime Infrastructure 3.x Data Sheet
- Cisco Prime Infrastructure 2.1 Data Sheet
- Cisco Prime Infrastructure 2.0 Data Sheet
- Cisco Prime Infrastructure 1.4 Data Sheet
- Cisco Prime Infrastructure 1.3 Data Sheet
- Cisco Prime Infrastructure 1.2 Data Sheet
- Cisco Prime Infrastructure 1.1 Data Sheet
Data Sheets
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English
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure HW Gen3 Appliance and 3.10 Software, Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure PIDs for versions 3.6.x, 3.7.x, 3.8.x and 3.9.x
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure PIDs for versions 3.3.x, 3.4.x, and 3.5.x
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure HW Gen2 Appliance and 3.1 and 3.2 Software
- End-of-Sale and End-of-Life Announcement for the Cisco Enterprise Service Automation (ESA) for Prime Infrastructure
- End-of-Sale and End-of-Life Announcement for the Cisco NCS, WCS, LMS and Prime Infrastructure PIDs for versions 1.X, 2.X, and 3.0
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure Data Center
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure Plug and Play Gateway
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Network Control System Series Appliances
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Network Control System 1.0
End-of-Life and End-of-Sale Notices
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Security Notices
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Applicable to Multiple Releases
- Field Notice: FN - 72500 - Prime Infrastructure Server Crashes when /var/log/audit Log Fills and Hits 100% - Workaround Provided
- Field Notice: FN - 72110 - Cisco Prime Infrastructure: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing, Software Image Management Services, and Software Updates/Critical Patch Updates - Software Upgrade Recommended
- Field Notice: FN - 72073 - Prime Infrastructure Might Not Render the Background Street Maps in Selected Screens - Workaround Provided
- Field Notice: FN - 70570 - Prime Infrastructure OAM to Multifactor Authentication Through PingAccess Migration - Software Upgrade Recommended
- Field Notice: FN - 70515 - ASD APIs Used to Direct Download Prime Infrastructure Software Might No Longer Function – Manual Download Recommended - Workaround Provided
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Cisco Prime Infrastructure 3.2 FIPS
Field Notices
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Information Disclosure Vulnerability
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Stored Cross-Site Scripting Vulnerability
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Sensitive Information Disclosure Vulnerability
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Blind SQL Injection Vulnerability
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Stored Cross-Site Scripting Vulnerabilities
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Stored Cross-Site Scripting Vulnerability
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Vulnerabilities
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Cross-Site Scripting Vulnerabilities
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Stored Cross-Site Scripting Vulnerability
- Cisco Prime Infrastructure and Cisco Evolved Programmable Network Manager Vulnerabilities
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Stored Cross-Site Scripting Vulnerability
- Cisco Evolved Programmable Network Manager, Cisco Identity Services Engine, and Cisco Prime Infrastructure Command Injection Vulnerabilities
- Cisco Prime Infrastructure Reflected Cross-Site Scripting Vulnerability
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Cross-Site Scripting Vulnerability
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Vulnerabilities
Security Advisories, Responses and Notices
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Release and Compatibility
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Cisco Prime Infrastructure 3.10
- Cisco Prime Infrastructure 3.10 Supported Device List (XLSX - 178 KB)
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Cisco Prime Infrastructure 3.9
- Cisco Prime Infrastructure 3.9 Supported Device List (XLSX - 179 KB)
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Cisco Prime Infrastructure 3.8
- Cisco Prime Infrastructure 3.8 Supported Device List (XLSX - 174 KB)
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Cisco Prime Infrastructure 3.7
- Cisco Prime Infrastructure 3.7 Supported Device List (XLSX - 174 KB)
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Cisco Prime Infrastructure 3.6
- Cisco Prime Infrastructure 3.6 Supported Device List (XLSX - 163 KB)
- Cisco Wireless Solutions Software Compatibility Matrix
- Compatibility Matrix for Legacy Cisco Wireless Solutions
Compatibility Information
- Cisco Prime Infrastructure 3.10.6 Security Update 03, Release Notes
- Cisco Prime Infrastructure to Cisco Catalyst Center Prime Data Migration Guide
- Cisco Prime Infrastructure 3.10.6 Security Update 02, Release Notes
- Cisco Prime Infrastructure 3.10.6 Security Update 01, Release Notes
- Cisco Prime Infrastructure 3.10.6 Release Notes
- Cisco Prime Infrastructure 3.10.5 Release Notes
- Cisco Prime Infrastructure 3.10 Release Notes
- Cisco Prime Infrastructure 3.10.4 Update 03 & Prime Data Migration Tool Update 05.01 Release Notes
- Cisco Prime Infrastructure 3.10.4 Update 02 Release Notes
- Cisco Prime Infrastructure 3.10.4 Update 02 Release Notes
- Cisco Prime Infrastructure 3.10.4 Release Notes
- Cisco Prime Infrastructure 3.10.3 Release Notes
- Cisco Prime Infrastructure 3.10.2 Release Notes
- Cisco Prime Infrastructure 3.10.1 Release Notes
- Readme for Device Pack 1 for Cisco Prime Infrastructure 3.10 (PDF - 420 KB)
Release Notes
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Reference
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Cisco Prime Infrastructure 3.10
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Cisco Prime Infrastructure 3.9
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Cisco Prime Infrastructure 3.8
- Command Reference Guide for Cisco Prime Infrastructure 3.2 - FIPS
Command References
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Cisco Prime Infrastructure 3.6
- Open Source Used in Cisco Prime Infrastructure 3.6 (PDF - 21 MB)
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Cisco Prime Infrastructure 3.2 FIPS
- Open Source Used in Cisco Prime Infrastructure FIPS 3.2 (PDF - 14 MB)
Licensing Information
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Install and Upgrade
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Cisco Prime Infrastructure 3.10
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Cisco Prime Infrastructure 3.9
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Cisco Prime Infrastructure 3.8
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Cisco Prime Infrastructure 3.7
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Cisco Prime Infrastructure 3.6
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Cisco Prime Infrastructure 3.2 FIPS
- Enterprise Service Automation 1.0 Quick Start Guide
Install and Upgrade Guides
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Configuration
- Provision and Configure Mesh APs Using Cisco Prime Infrastructure 3.x.
- Configure Prime 3.1 TACACS authentication against ISE 2.x
- PI 3.2. Creation of User Defined CLI Template with Single Line and Multiple Line Command
- Prime Infrastructure Integration with ACS 4.2 TACACS Configuration Example
Configuration Examples and TechNotes
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Cisco Prime Infrastructure 3.10
- Cisco Prime Infrastructure 3.10 API Reference Guide (ZIP - 12 MB)
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Cisco Prime Infrastructure 3.9
- Cisco Prime Infrastructure 3.9 API Reference Guide (ZIP - 12 MB)
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Cisco Prime Infrastructure 3.8
- Cisco Prime Infrastructure 3.8 API Reference Guide (ZIP - 12 MB)
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Cisco Prime Infrastructure 3.7
- Cisco Prime Infrastructure 3.7 API Reference Guide (ZIP - 12 MB)
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Cisco Prime Infrastructure 3.6
- Cisco Prime Infrastructure 3.6 API Reference Guide (ZIP - 11 MB)
Programming Guides
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Maintain and Operate
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Cisco Prime Infrastructure 3.10
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Cisco Prime Infrastructure 3.9
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Cisco Prime Infrastructure 3.8
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Cisco Prime Infrastructure 3.7
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Cisco Prime Infrastructure 3.6
- Video: Configuring FlexConnect Access Points in Prime Infrastructure
- Cisco Enterprise Service Automation 1.0 User Guide
- Video: Troubleshooting Client Issues in Cisco Prime Infrastructure
End-User Guides
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Cisco Prime Infrastructure 3.10
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Cisco Prime Infrastructure 3.9
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Cisco Prime Infrastructure 3.8
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Cisco Prime Infrastructure 3.7
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Cisco Prime Infrastructure 3.6
Maintain and Operate Guides
- Use PDART - a Catalyst Center Readiness Tool
- Use Prime Infrastructure to Back Up the WLC Configuration
Maintain and Operate TechNotes
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Troubleshooting
- Password Recovery for Cisco Prime Infrastructure (Virtual Machines Only)
- CLI Root User Password Recovery Process for Prime Infrastructure (PI) on Virtual Appliances
- Password Recovery for Cisco Prime Infrastructure (Appliances Only)
Password Recovery
- Prime Infrastructure Licensing v2.2 - 3.x
Support FAQ
- Prime Infrastructure Login Page Reverts to Operations Center
- Prime Infrastructure 3.5+ Integration Issues due to TOFU Certificate
- Backup and Restore Prime Infrastructure Gen1 Appliance with USB Stick
- Issue in PI3.0- Netflow data display for the Individual Sites
- PI3.0-No Netflow Data and Application Statistics are Shown as MACE is not Enabled on ISR 2951
- Prime Infrastructure - Troubleshooting Low Disk Space Issues
- User Group Permissions: Task Descriptions
- No client host name value reported for some wired/wireless clients
- Cisco's Cloud and Virtualization Group (CVG) Announces Rolling Updates for Prime Infrastructure
- Prime Infrastructure Packet Capture Procedures
Troubleshooting TechNotes
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Literature
- Cisco Prime Infrastructure 2.2 Overview: Enterprise-Class Network Assurance (PDF - 497 KB)
- Managing Networks Today: Network Management Megatrends 2014 Research Highlights (PDF - 307 KB)
White Papers
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