Cisco Unified Communications Manager Express System Administrator Guide
Modifying Cisco Unified IP Phone Options
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Table Of Contents

Modifying Cisco Unified IP Phone Options

Contents

Information About Cisco Unified IP Phone Options

Customized Background Images for Cisco Unified IP Phone 7970

Fixed Line/Feature Buttons for Cisco Unified IP Phone 7931G

Header Bar Display

Phone Labels

Programmable Vendor Parameters for Phones

System Message Display

URL Provisioning for Feature Buttons

How to Configure Cisco Unified IP Phone Options

SCCP: Selecting Button Layout for a Cisco Unified IP Phone 7931G

Prerequisites

What to Do Next

SCCP: Modifying Header Bar Display

Prerequisites

What to Do Next

SIP: Modifying Header Bar Display

Prerequisites

Restrictions

What to Do Next

Verifying Header Bar Display

Troubleshooting Header Bar Display

SCCP: Creating Labels for Directory Numbers

Prerequisites

What to Do Next

SIP: Creating Labels for Directory Numbers

Prerequisites

Restrictions

What to Do Next

Verifying Labels

SCCP: Modifying System Message Display

What to Do Next

Verifying System Message Display

Troubleshooting System Message Display

SCCP: Provisioning URLs for Feature Buttons

Restrictions

What to Do Next

SIP: Provisioning URLs for Feature Buttons

Prerequisites

Restrictions

What to Do Next

Troubleshooting URL Provisioning for Feature Buttons

SCCP: Modifying Vendor Parameters for All Phones

Restrictions

What to Do Next

SCCP: Modifying Vendor Parameters For a Specific Phone

Restrictions

What to Do Next

Troubleshooting Vendor Parameter Configuration

Configuration Examples for Cisco Unified IP Phone Options

Text Labels for Ephone-dns: Example

Phone Header Bar Display: Example

System Text Message Display: Example

System File Display: Example

URL Provisioning for Directories, Services, and Messages Buttons: Example

Programmable VendorConfig Parameters: Example

Additional References

Related Documents

Technical Assistance

Feature Information for Cisco Unified IP Phone Options


Modifying Cisco Unified IP Phone Options

Last Updated: April 23, 2008

This chapter describes the screen and button features available for Cisco Unified IP phones connected to Cisco Unified Communications Manager Express (Cisco Unified CME).

Finding Feature Information in This Module

Your Cisco Unified CME version may not support all of the features documented in this module. For a list of the versions in which each feature is supported, see the "Feature Information for Cisco Unified IP Phone Options" section.

Contents

•Information About Cisco Unified IP Phone Options

•How to Configure Cisco Unified IP Phone Options

•Configuration Examples for Cisco Unified IP Phone Options

•Additional References

•Feature Information for Cisco Unified IP Phone Options

Information About Cisco Unified IP Phone Options

To enable IP phone options, you should understand the following concepts:

•Customized Background Images for Cisco Unified IP Phone 7970

•Fixed Line/Feature Buttons for Cisco Unified IP Phone 7931G

•Header Bar Display

•Phone Labels

•Programmable Vendor Parameters for Phones

•System Message Display

•URL Provisioning for Feature Buttons

Customized Background Images for Cisco Unified IP Phone 7970

The Cisco Unified IP Phone 7970 and 7971 support customized background images on the phone screen. To enable your Cisco Unified IP Phone 7970 or 7971 to display a customized background image, follow the procedure in the technical note at http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_tech_note09186a008062495a.shtml

Sample background images are available in the 7970-backgrounds.tar file at http://www.cisco.com/pcgi-bin/tablebuild.pl/ip-iostsp

Fixed Line/Feature Buttons for Cisco Unified IP Phone 7931G

In Cisco Unified CME 4.0(2) and later versions, you can select from two fixed button-layout formats to assign functionality to certain line buttons on a Cisco Unified IP Phone 7931G to support key system phone behavior. If you do not select a button set, no fixed set of feature/line buttons are defined.

The line button layout for the Cisco Unified IP Phone 7931G is a bottom-up array. Button 1 is at the bottom right of the array and button 24 is at the top left of the array.

Button set 1 includes two predefined feature buttons: button 24 is Menu and button 23 is Headset.

Button set 2 includes four predefined feature buttons: button 24 is Menu; button 23 is Headset; button 22 is Directories; and button 21 is Messages.

For configuration, see the "SCCP: Selecting Button Layout for a Cisco Unified IP Phone 7931G" section.

Header Bar Display

You can customize the content of an IP phone header bar, which is the top line of the IP phone display.

The IP phone header bar, or top line, of a Cisco Unified IP Phone normally replicates the text that appears next to the first line button. The header bar is shown in Figure 54. The header bar can, however, contain a user-definable message instead of the extension number. For example, the header bar can be used to display a name or the full E.164 number of the phone. If no description is specified, the header bar replicates the extension number that appears next to the first button on the phone.

Figure 54 Cisco Unified IP Phone Display

Phone Labels

Pone labels are configurable text strings that can be displayed instead of extension numbers next to line buttons on a Cisco Unified IP phone. By default, the number that is associated to a directory number, and assigned to a phone, is displayed next to the applicable button. The label feature allows you to enter a meaningful text string for each directory number so that a phone user with multiple lines can select a line by label instead of by phone number, thus eliminating the need to consult in-house phone directories. For configuration information, see the "SCCP: Creating Labels for Directory Numbers" section or the "SIP: Creating Labels for Directory Numbers" section.

Programmable Vendor Parameters for Phones

The vendorConfig section of the configuration file contains phone and display parameters that are read and implemented by a phone's firmware when that phone is booted. Only the parameters supported by the currently loaded firmware are available. The number and type of parameters may vary from one firmware version to the next.

The IP phone that downloads the configuration file will implement only those parameters that it can support and ignore configured parameters that it cannot implement. For example, a Cisco Unified IP Phone 7970G does not have a backlit display and cannot implement Backlight parameters regardless of whether they are configured. The following text shows the format of an entry in the configuration file: 

<vendorConfig>

<parameter-name>parameter-value</parameter-name>

</vendorConfig>

For configuration information at the system level, see the "SCCP: Modifying Vendor Parameters for All Phones" section. For configuration information for individual phones, see the "SCCP: Modifying Vendor Parameters For a Specific Phone" section.

System Message Display

The System Message Display feature allows you to specify a custom text or display message to appear in the lower part of the display window on display-capable IP phones. If you do not set a custom text or display message, the default message "Cisco Unified CME" is displayed.

When you specify a text message, the number of characters that can be displayed is not fixed because IP phones typically use a proportional (as opposed to fixed-width) font. There is room for approximately 30 alphanumeric characters.

The display message is refreshed with a new message after one of the following events occurs:

•Busy phone goes back on-hook.

•Idle phone receives a keepalive message.

•Phone is restarted.

The file-display feature allows you to specify a file to display on display-capable IP phones when they are not in use. You can use this feature to provide the phone display with a system message that is refreshed at configurable intervals, similar to the way that the text message feature provides a message. The difference between the two is that the system text message feature displays a single line of text at the bottom of the phone display, whereas the system display message feature can use the entire display area and contain graphic images.

URL Provisioning for Feature Buttons

URL provisioning for programmable feature buttons allows you to specify alternative XML files to access using the feature buttons on IP phones.

Certain phones, such as the Cisco Unified IP Phone 7940, 7940G, 7960, and 7960G, have programmable feature buttons that invoke noncall-related services. The four buttons—Services, Directories, Messages, and Information (the i button)—are linked to appropriate feature operations through URLs. The fifth button—Settings—is managed entirely by the phone.

The feature buttons are provisioned with specific URLs. The URLs link to XML web pages formatted with XML tags that the Cisco Unified IP phone understands and uses. When you press a feature button, the Cisco Unified IP phone uses the configured URL to access the appropriate XML web page for instructions. The web page sends instructions to the Cisco Unified IP phone to display information on the screen for users to navigate. Phone users can select options and enter information by using soft keys and the scroll button.

Operation of these feature buttons is determined by the capabilities of the Cisco Unified IP phone and the content of the specified URL.

In Cisco Unified CME 4.2 and later versions, up to eight URLs can be configured for the Services feature button by using an ephone template to apply the configuration to one or more supported SCCP phones. If you use an ephone template to configure services URLs for one or SCCP phones and you also configure a system-level services URL in telephony-service configuration mode, the value set in telephony-service configuration mode appears first in the list of services displayed when the phone user presses the Services feature button. Cisco Unified CME self-hosted services, such as Extension Mobility, always appears last in the list of options displayed for the Services feature button.

For configuration information, see the "URLs for Feature Buttons" section.

How to Configure Cisco Unified IP Phone Options

This section contains the following tasks:

Button Layout for Cisco Unified IP Phone 7931G

•SCCP: Selecting Button Layout for a Cisco Unified IP Phone 7931G (required)

Header Bar Display

•SCCP: Modifying Header Bar Display (required)

•SIP: Modifying Header Bar Display (required)

•Verifying Header Bar Display (optional)

•Troubleshooting Header Bar Display (optional)

Labels for Directory Numbers

•SCCP: Creating Labels for Directory Numbers (required)

•SIP: Creating Labels for Directory Numbers (required)

•Verifying Labels (optional)

System Message Display

•SCCP: Modifying System Message Display (required)

•Verifying System Message Display (optional)

•Troubleshooting System Message Display (optional)

URLs for Feature Buttons

•SCCP: Provisioning URLs for Feature Buttons (required)

•SIP: Provisioning URLs for Feature Buttons (required)

•Troubleshooting URL Provisioning for Feature Buttons (optional)

Programmable VendorConfig Parameters

•SCCP: Modifying Vendor Parameters for All Phones (optional)

•SCCP: Modifying Vendor Parameters For a Specific Phone (optional)

•Troubleshooting Vendor Parameter Configuration (optional)

SCCP: Selecting Button Layout for a Cisco Unified IP Phone 7931G

To select a fixed-button layout for a Cisco Unified IP Phone 7931G, perform the following steps.

Prerequisites

Cisco Unified CME 4.0(2) or a later version.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone template template-tag

4. button-layout set phone-type [1 | 2]

5. exit

6. ephone phone-tag

7. ephone-template template-tag

8. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

ephone-template template-tag

Example:

Router(config)# ephone-template 15

Enters ephone-template configuration mode to create an ephone template.

Step 4 

button-layout phone-type {1 | 2}

Example:

Router(config-ephone-template)# button-layout 7931 2

Specifies which fixed set of feature buttons appears on a Cisco Unified IP Phone 7931G that uses a template in which this is configured.

•1—Includes two predefined feature buttons: button 24 is Menu and button 23 is Headset.

•2—Includes four predefined feature buttons: button 24 is Menu; button 23 is Headset; button 22 is Directories; and button 21 is Messages.

Step 5 

exit

Example:

Router(config-ephone-template)# exit

Exits from this command mode to the next highest mode in the configuration mode hierarchy.

Step 6 

ephone phone-tag

Example:

Router(config)# ephone 1

Enters ephone configuration mode.

Step 7 

ephone-template template-tag

Example:

Router(config-ephone)# ephone-template 15

Applies an ephone template to the ephone that is being configured.

Step 8 

end

Example:

Router(config-ephone)# end

Exits configuration mode and enters privileged EXEC mode.

What to Do Next

If you are done modifying parameters for phones in Cisco Unified CME, generate a new configuration file and restart the phones. See "Generating Configuration Files for Phones" on page 243.

SCCP: Modifying Header Bar Display

To modify the phone header bar display, perform the following steps.

Prerequisites

Directory number to be modified is already configured. For configuration information, see "SCCP: Creating Directory Numbers" on page 147.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone-dn dn-tag

4. description display-text

5. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

ephone-dn dn-tag

Example:

Router(config)# ephone-dn 55

Enters ephone-dn configuration mode.

Step 4 

description display-text

Example:

Router(config-ephone-dn)# description 408-555-0134

Defines a description for the header bar of a display-capable IP phone on which this ephone-dn appears as the first line.

•display-text—Alphanumeric character string, up to 40 characters. String is truncated to 14 characters in the display.

Step 5 

end

Example:

Router(config-ephone)# end

Returns to privileged EXEC mode.

What to Do Next

If you are done modifying parameters for phones in Cisco Unified CME, generate a new configuration file and restart the phones. See "Generating Configuration Files for Phones" on page 243.

SIP: Modifying Header Bar Display

To modify the phone header bar display on supported SIP phones, perform the following steps.

Prerequisites

•Cisco CME 3.4 or a a later version.

Restrictions

•This feature is supported only on Cisco Unified IP Phone 7940, 7940G, 7960, and 7960G.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice register pool pool-tag

4. description string

5. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

voice register pool pool-tag

Example:

Router(config)# voice register pool 3

Enters voice register pool configuration mode to set phone-specific parameters for a SIP phone in Cisco Unified CME.

Step 4 

description string

Example:

Router(config-register-pool)# description 408-555-0100

Defines a customized description that appears in the header bar of supported Cisco Unified IP phones

•Truncated to 14 characters in the display.

•If string contains spaces, enclose the string in quotation marks.

Step 5 

end

Example:

Router(config-register-pool)# end

Exits configuration mode and enters privileged EXEC mode.

What to Do Next

If you are done modifying parameters for phones in Cisco Unified CME, generate a new configuration file and restart the phones. See the "SIP: Generating Configuration Profiles for SIP Phones" on page 248.

Verifying Header Bar Display

Step 1 Use the show running-config command to verify your configuration. Descriptions for directory numbers are listed in the ephone-dn and voice-register dn portions of the output.

Router# show running-config


ephone-dn 1 dual-line

 number 150 secondary 151

description 555-0150

 call-forward busy 160

call-forward noan 160 timeout 10

huntstop channel

no huntstop

!

!

!

voice-register dn 1

 number 1101

 description 555-0101

Troubleshooting Header Bar Display

Step 1 show telephony-service ephone

Use this command to ensure that the ephone-dn to which you applied the description appears on the first button on the ephone. In the example below, ephone-dn 22 has the description in the phone display header bar.

Router# show telephony-service ephone


ephone-dn 22

 number 2149

 description 408-555-0149


ephone 34

 mac-address 0030.94C3.F96A

 button 1:22 2:23 3:24

 speed-dial 1 5004

 speed-dial 2 5001

SCCP: Creating Labels for Directory Numbers

To create a label to display in place of the number next to a line button, perform the following steps.

Prerequisites

Directory number for which the label is to be created is already configured. For configuration information, see "SCCP: Creating Directory Numbers" on page 147.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone-dn dn-tag

4. label label-string

5. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

ephone-dn dn-tag

Example:

Router(config)# ephone-dn 1

Enters ephone-dn configuration mode.

•dn-tag—Unique sequence number that identifies the ephone-dn to which the label is to be associated.

Step 4 

label label-string

Example:

Router(config-ephone-dn)# label user1

Creates a custom label that is displayed on the phone next to the line button that is associated with this ephone-dn. The custom label replaces the default label, which is the number that was assigned to this ephone-dn.

•label-string—String of up to 30 alphanumeric characters that provides the label text.

Step 5 

end

Example:

Router(config-ephone)# end

Returns to privileged EXEC mode.

What to Do Next

If you are done modifying parameters for phones in Cisco Unified CME, generate a new configuration file and restart the phones. See the "Generating Configuration Files for Phones" on page 243.

SIP: Creating Labels for Directory Numbers

To create label to be displayed in place of a directory number for a SIP phone, intercom line, voice port, or a message-waiting indicator (MWI), perform the following steps for each label to be created.

Prerequisites

•Cisco CME 3.4 or a later version.

•Directory number for which the label is to be created is already configured and must already have a number assigned by using the number (voice register dn) command. For configuration information, see "SIP: Creating Directory Numbers" on page 157.

Restrictions

•Only one label is permitted per directory number.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice register dn dn-tag

4. label string

5. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

voice register dn dn-tag

Example:

Router(config-register-global)# voice register dn 17

Enters voice register dn configuration mode to define a directory number for a SIP phone, intercom line, voice port, or a message-waiting indicator (MWI).

Step 4 

number number

Example:

Router(config-register-dn)# number 7001

Defines a valid number for a directory number.

Step 5 

label string

Example:

Router(config-register-dn)# label user01

Creates a text identifier, instead of a phone-number display, for a directory number that appears on a SIP phone console.

Step 6 

end

Example:

Router(config-register-dn)# end

Exits configuration mode and enters privileged EXEC mode.

What to Do Next

If you are done modifying parameters for phones in Cisco Unified CME, generate a new configuration file and restart the phones. See the "SIP: Generating Configuration Profiles for SIP Phones" on page 248.

Verifying Labels

Step 1 Use the show running-config command to verify your configuration. Descriptions for directory numbers are listed in the ephone-dn and voice-register dn portions of the output.

Router# show running-config


ephone-dn 1 dual-line

 number 150 secondary 151

label MyLine

 call-forward busy 160

call-forward noan 160 timeout 10

huntstop channel

no huntstop

!

!

!

voice-register dn 1

 number 1101

 label MyLine

 

SCCP: Modifying System Message Display

To modify the system message display on phone screen, perform the following steps.

SUMMARY STEPS

1. enable

2. configure terminal

3. telephony-service

4. system message text-message

5. url idle url idle-timeout seconds

6. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

telephony-service

Example:

Router(config)#

Enters telephony-service configuration mode.

Step 4 

system message text-message

Example:

Router(config-telephony)# system message ABC Company

Defines a text message to display when a phone is idle.

•text-message—Alphanumeric string to display. Display uses proportional-width font, so the number of characters that are displayed varies based on the width of the characters that are used. The maximum number of displayed characters is approximately 30.

Step 5 

url idle url idle-timeout seconds

Example:

Router(config-telephony)# url idle http://www.abcwrecking.com/public/logo idle-timeout 35

Defines the location of a file to display on phones that are not in use and specifies the interval between refreshes of the display, in seconds.

•url—Any URL that conforms to RFC 2396.

•seconds—Time interval between display refreshes, in seconds. Range is 0 to 300.

Step 6 

end

Example:

Router(config-telephony)# end

Returns to privileged EXEC mode.

What to Do Next

After configuring the url idle command, you must reset phones. See "SCCP: Using the reset Command" on page 257.

Verifying System Message Display

Step 1 Use the show running-config command to verify your configuration. System message display is listed in the telephony-service portion of the output.

Router# show running-config


telephony-service

fxo hook-flash

 load 7960-7940 P00307020300

load 7914 S00104000100

 max-ephones 100

max-dn 500

ip source-address 10.153.13.121 port 2000

max-redirect 20

timeouts ringing 100

system message XYZ Company

 voicemail 7189

max-conferences 8 gain -6

call-forward pattern .T

moh flash:music-on-hold.au

multicast moh 239.10.10.1 port 2000

web admin system name server1 password server1

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern 92......

transfer-pattern 91..........

transfer-pattern 93......

transfer-pattern 94......

transfer-pattern 95......

transfer-pattern 96......

transfer-pattern 97......

transfer-pattern 98......

transfer-pattern 99......

transfer-pattern .T

secondary-dialtone 9

 create cnf-files version-stamp Jan 01 2002 00:00:00


Troubleshooting System Message Display

Step 1 Ensure that the HTTP server is enabled.

SCCP: Provisioning URLs for Feature Buttons

To customize URLs for feature buttons in the Sep*.conf.xml configuration file for SCCP IP phones, perform the following steps.

Restrictions

•Operation of these services is determined by the Cisco Unified IP phone capabilities and the content of the specified URL.

•Provisioning a URL to access help screens using the i or ? buttons on a phone is not supported.

•Provisioning the directory URL to select an external directory resource disables the Cisco Unified CME local directory service.

SUMMARY STEPS

1. enable

2. configure terminal

3. telephony-service

4. url {directories | information | messages | services} url

5. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

telephony-service

Example:

Router(config)#

Enters telephony-service configuration mode.

Step 4 

url {directories | information | messages | services} url

Example:

Router(config-telephony)# url directories http://10.4.212.4/localdirectory

Provisions URLs for the four programmable feature buttons (Directories, Information, Messages, and Services) on a supported Cisco Unified IP phone.

•To use a Cisco Unified Communications Manager directory as an external directory source, you must list the MAC addresses of the phones in Cisco Unified Communications Manager and reset the phones from Cisco Unified Communications Manager. You do not need to assign ephone-dns to the phones for the phones to register with Cisco Unified Communications Manager.

•The url services command is also available in ephone-template configuration mode. If you use an ephone template to provision the Services feature button on one or more SCCP phones and you configure the url services command in telephony-service configuration mode, the value set in telephony-service configuration mode appears first in the list of options displayed when the phone user presses the Services feature button.

Step 5 

end

Example:

Router(config-telephony)# end

Returns to privileged EXEC mode.

What to Do Next

If you want to create an ephone template to provision multiple URLs for the Services feature button on supported individual SCCP phones, see "Creating Templates" on page 971.

If you are done modifying parameters for phones in Cisco Unified CME, generate a new configuration file and restart the phones. See "Generating Configuration Files for Phones" on page 243.

SIP: Provisioning URLs for Feature Buttons

To customize URLs for feature buttons in the SEPDEFAULT.cnf configuration profile for SIP IP phones, perform the following steps.

Prerequisites

•Cisco CME 3.4 or a later version.

Restrictions

•Operation of these services is determined by the Cisco Unified IP phone capabilities and the content of the specified URL.

•Provisioning a URL is supported only for Services and Directories feature buttons on SIP phones.

•Programmable Directories and Services feature buttons are supported only on the Cisco Unified IP Phone 7960, 7960G, 7940, and 7940G.

•Provisioning the directory URL to select an external directory resource disables the Cisco Unified CME local directory service.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice register global

4. url {directory | service} url

5. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

voice register global

Example:

Router(config)#

Enters telephony-service configuration mode.

Step 4 

url {directory | service} url

Example: 
Router(config-register-global)# url 
directory http://10.0.0.11/localdirectory

Router(config-register-global)# url service http://10.0.0.4/CCMUser/123456/urltest.ht ml

Associates a URL with the programmable feature buttons on SIP phones.

Step 5 

end

Example:

Router(config-register-global)# end

Returns to privileged EXEC mode.

What to Do Next

If you are done modifying parameters for phones in Cisco Unified CME, generate a new configuration file and restart the phones. See the "SIP: Generating Configuration Profiles for SIP Phones" on page 248.

Troubleshooting URL Provisioning for Feature Buttons

Step 1 Ensure the HTTP server is enabled and that there is communication between the Cisco Unified CME router and the server.

SCCP: Modifying Vendor Parameters for All Phones

To configure programmable phone and display parameters in the vendorConfig section of the SepDefault.conf.xml configuration file for all phones, perform the following steps.

Restrictions

•Only the parameters supported by the currently loaded firmware are available.

•The number and type of parameters may vary from one firmware version to the next.

•Only those parameters that are supported by a Cisco Unified IP phone and firmware version are implemented. Parameters that are not supported are ignored.

SUMMARY STEPS

1. enable

2. configure terminal

3. telephony-service

4. service phone parameter-name parameter-value

5. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

telephony-service

Example:

Router(config)# telephony-service

Enters telephony-service configuration mode.

Step 4 

service phone parameter-name parameter-value

Example:

Router(config-telephony)# service phone daysBacklightNotActive 1,2,3,4,5,6,7

Router(config-telephony)# service phone backlightOnTime 07:30

Router(config-telephony)# service phone backlightOnDuration 10:00

Router(config-telephony)# service phone backlightIdleTimeout 00.01

Sets display and phone functionality for all IP phones that support the configured parameters and to which this template is applied.

•The parameter name is word and case-sensitive. See the Cisco Unified CME Command Reference for a list of parameters.

•This command can also be configured in ephone- template configuration mode and applied to one or more phones.

Step 5 

end

Example:

Router(config-telephony)# end

Returns to privileged EXEC mode.

What to Do Next

If you are done modifying parameters for phones in Cisco Unified CME, generate a new configuration file and restart the phones. See the "Generating Configuration Files for Phones" on page 243.

SCCP: Modifying Vendor Parameters For a Specific Phone

To configure parameters in the vendorConfig section of the Sep*.conf.xml configuration file for an individual SCCP phone, perform the following steps.

Restrictions

•Cisco Unified CME 4.0 or a later version.

•System must be configured to for per-phone configuration files. For configuration information, see "SCCP: Defining Per-Phone Configuration Files and Alternate Location" on page 114.

•Only the parameters supported by the currently loaded firmware are available.

•The number and type of parameters may vary from one firmware version to the next.

•Only those parameters that are supported by a Cisco Unified IP phone and firmware version are implemented. Parameters that are not supported are ignored.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone template template-tag

4. service phone parameter-name parameter-value

5. exit

6. ephone phone-tag

7. ephone-template template-tag

8. end

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

enable

Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2 

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3 

ephone-template template-tag

Example:

Router (config)# ephone-template 15

Enters ephone-template configuration mode to create an ephone template.

Step 4 

service phone parameter-name parameter-value

Example:

Router(config-ephone-template)# service phone daysBacklightNotActive 1,2,3,4,5,6,7

Router(config-ephone-template)# service phone backlightOnTime 07:30

Router(config-ephone-template)# service phone backlightOnDuration 10:00

Router(config-ephone-template)# service phone backlightIdleTimeout 00.01

Sets parameters for all IP phones that support the configured functionality and to which this template is applied.

•The parameter name is word and case-sensitive. See the Cisco Unified CME Command Reference for a list of parameters.

•This command can also be configured in telephony-service configuration mode. For individual phones, the template configuration for this command overrides the system-level configuration for this command.

Step 5 

exit

Example:

Router(config-ephone-template)# exit