Guest

Cisco Unified Communications Manager Express

Release Notes for Cisco Unified Communications Manager Express

  • Viewing Options

  • PDF (319.3 KB)
  • Feedback
Release Notes for Cisco Unified Communications Manager Express

Table Of Contents

Release Notes for
Cisco Unified Communications Manager Express

Contents

Introduction

System Requirements

Memory Requirements

Hardware Supported

Platforms

Software Compatibility

Determining the Software Version

Upgrading to a New Software Release

Feature Set Tables

New and Changed Information

New Software Features in Cisco IOS Release 15.3(3)M

Cisco Jabber for Microsoft Windows

Cisco Unified CME and SRST Licensing

Fast-Track Configuration Approach for Cisco Unified SIP IP Phones

Secure SIP Trunk Support on Cisco Unfied CME

Version Negotiation for Cisco Unified SIP IP Phones in Cisco Unified SRST 10.0

New Software Features in Cisco IOS Release 15.3(2)T

Trunk-to-Trunk Transfer Blocking for Toll Fraud Prevention on Cisco Unified SIP IP Phones

HTTPS Support

Localization Enhancements

Displaying Support for the Name of a Called Voice Hunt Group

Support for Voice Hunt Group Descriptions

After-Hours Pattern-Blocking Support for Regular Expressions

Preventing Local Call Forwarding to the Final Agent in a Voice Hunt Group

Enhancement Support for ephone Hunt Group Agent Statistics

Call Park Recall Enhancement

Caveats

Open Caveats—Release 15.3(3)M

Open Caveats—Release 15.3(2)T

Related Documentation

Software Documents

Service and Support

Obtaining Documentation and Submitting a Service Request


Release Notes for
Cisco Unified Communications Manager Express


First Published: March 28, 2013
Last Updated: July 19, 2013
OL-29182-02

Contents

System Requirements

New and Changed Information

Caveats

Related Documentation

Service and Support

Introduction

This Release Notes document describes the features of Cisco Unified Communications Manager Express
(Cisco Unified CME).

This document is updated, as needed. To ensure that you have the latest version of this Release Notes, go to http://www.cisco.com/en/US/partner/products/sw/voicesw/ps4625/index.html. Choose Release and General Information > Release Notes, and locate the latest release notes pertaining to your release.

System Requirements

Software Compatibility

Memory Requirements

Software Compatibility

Determining the Software Version

Upgrading to a New Software Release

Feature Set Tables

Memory Requirements

The Cisco Integrated Services Routers Generation 2 (ISR-G2) platforms require 1 GB of DRAM.

Hardware Supported

Platforms

The following Cisco ISR-G2 series platforms are supported:

Cisco 800 Series Integrated Services Routers

Cisco 2900 Series Integrated Services Routers

Cisco 3900 Series Integrated Services Routers

Cisco 3900E Series Integrated Services Routers

Software Compatibility

For more information on images supported and minimum software version requirement, see the "Information About Cisco Unified CME Software" section of the Cisco Unified Communications Manager Express Administrator Guide.

To determine the correct Cisco IOS release to support a specific Cisco Unified CME version, see the Cisco Unified CME and Cisco IOS Software Version Compatibility Matrix at http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm.

Use Cisco Feature Navigator to find information about platform support and Cisco IOS software image support. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.

Determining the Software Version

To determine the release of Cisco IOS software currently running on your Cisco router, log in to the router and enter the show version command. The following sample output from the show version command indicates the Cisco IOS release on the first output line:

C881WD-E-K9# show version
Cisco IOS Software, C800 Software (C800-UNIVERSALK9-M), Version 15.2(4)M1, RELEASE 
SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Fri 27-Jul-12 04:45 by prod_rel_team

Upgrading to a New Software Release

To upgrade to a new software release, see the "Installing and Upgrading Cisco Unified CME Software" section of the Cisco Unified Communications Manager Express Administrator Guide.

Feature Set Tables

Use Cisco Feature Navigator to find information about platform support and software image support. Cisco Feature Navigator enables you to determine which software images support a specific software release, feature set, or platform. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn.

New and Changed Information

New Software Features in Cisco IOS Release 15.3(3)M

New Software Features in Cisco IOS Release 15.3(2)T

New Software Features in Cisco IOS Release 15.3(3)M

Cisco Jabber for Microsoft Windows

Cisco Jabber for Microsoft Windows

Version Negotiation for Cisco Unified SIP IP Phones in Cisco Unified SRST 10.0

Version Negotiation for Cisco Unified SIP IP Phones in Cisco Unified SRST 10.0

Cisco Jabber for Microsoft Windows

Cisco Jabber for Windows client is supported from Cisco Unified CME Release 10 onwards. Cisco Jabber for Windows supports the visual voice mail functionality integrated with the Cisco Unity connection. Cisco Jabber for Windows is a SIP-based soft client with integrated Instant Messaging and presence functionality, and uses the new Client Services Framework 2nd Generation (CSF2G) architecture. For more information, see the "Cisco Jabber for Microsoft Windows" section of the Cisco Unified Communications Manager Express Administrator Guide.

Cisco Unified CME and SRST Licensing

In Cisco Unified CME Release 10 and Cisco Unified SRST Release 10, you should purchase:

Cisco Unified CME and SRST Permanent License or

Collaboration Professional Suite License

Cisco Unified CME and SRST Permanent License

When you purchase a Cisco Unified CME permanent license, the permanent license is installed on the device when the product is shipped to you. A permanent license never expires and you will gain access to that particular feature set for the lifetime of the device across all IOS release.

Collaboration Professional Suite License

Collaboration Professional is a new suite of licenses. The Collaboration Professional Suite can be purchased either as a permanent license or an RTU license.

For more information, see the "License" section of the Cisco Unified Communications Manager Express Administrator Guide.

Fast-Track Configuration Approach for Cisco Unified SIP IP Phones

In Cisco Unified CME Release 10, the Fast-Track Configuration feature provides a new configuration utility using which you can input the phone characteristics of a new SIP phone model. This utility allows you to configure the existing SIP line features to the new SIP phone models. In the fast-track configuration, an option is provided to input an existing SIP phone as a reference phone. For more information, see the "Fast-Track Configuration Approach for Cisco Unified SIP IP Phones" section of the Cisco Unified Communications Manager Express Administrator Guide.

Secure SIP Trunk Support on Cisco Unfied CME

Prior to Cisco Unified CME Release10, supplementary-services are not supported with the secure SIP trunk on secure SCCP-CME. This feature provides support for the following supplementary services in Secure Real-Time Transport Protocol (SRTP) and SRTP fallback modes on SIP trunk of SCCP-CME:

Basic secure calls

Call Hold and Resume

Call Transfer (Blind & Consult)

Call Forward (CFA,CFB,CFNA)

DTMF support

For more information, see the "Secure SIP Trunk Support on Cisco Unfied CME" section of the Cisco Unified Communications Manager Express Administrator Guide.

Version Negotiation for Cisco Unified SIP IP Phones in Cisco Unified SRST 10.0

This feature supports the version negotiation between the SIP phones and SRST to enable more features in SRST mode. For more information, see the "Version Negotiation" section of the Cisco Unified SCCP and SIP SRST System Administrator Guide.

New Software Features in Cisco IOS Release 15.3(2)T

Trunk-to-Trunk Transfer Blocking for Toll Fraud Prevention on Cisco Unified SIP IP Phones

HTTPS Support

Localization Enhancements

Displaying Support for the Name of a Called Voice Hunt Group

Support for Voice Hunt Group Descriptions

After-Hours Pattern-Blocking Support for Regular Expressions

Preventing Local Call Forwarding to the Final Agent in a Voice Hunt Group

Enhancement Support for ephone Hunt Group Agent Statistics

Call Park Recall Enhancement

Trunk-to-Trunk Transfer Blocking for Toll Fraud Prevention on Cisco Unified SIP IP Phones

In Cisco Unified CME 9.5 and Cisco Unified Survivable Remote Site Telephony (Cisco Unified SRST) 9.5, trunk-to-trunk transfer blocking for toll bypass fraud prevention is supported on the Cisco Unified Session Initiation Protocol (SIP) IP phones.

Table 1 Configuration Modes for Transfer Blocking Commands 

Commands
Cisco Unified CME
Cisco Unified SRST

transfer-pattern

telephony-service

call-manager-fallback

transfer max-length

voice register pool or
voice register template

voice register pool

transfer-pattern blocked

voice register pool or
voice register template

voice register pool

conference transfer-pattern

telephony-service

call-manager-fallback


For more information on transfer blocking commands, see the Cisco Unified CME Command Reference Guide.

HTTPS Support

With HTTPS support in Cisco Unified CME 9.5 and later versions, services such as local-directory lookup on Cisco Unified CME, My Phone Apps, and Extension Mobility can be invoked using an HTTPS connection from the phones to Cisco Unified CME.

Table 2 shows the new and modified commands for HTTPS support.

Table 2 New and Modified Commands for HTTPS Support 

Features
Commands
Configuration Mode

HTTPS services (SIP phone to Skinny Client Control Protocol SCCP)

service https

telephony-service

HTTPS services (SCCP)

service https

ephone-template

HTTPS services (SIP)

service https

voice register global

HTTPS services (SIP)

service https

voice register template


For more information on new and modified commands for HTTPS support, see the Cisco Unified Communication Manager Express Command Reference Guide.

Localization Enhancements

Cisco Unified CME supports the French locale, but some phrases in France French and Canadian French differ. In Cisco Unified CME 9.5, Canadian French is supported as a user-defined locale on Cisco Unified SIP IP phones and Cisco Unified SCCP IP phones when the correct locale package is installed.

For more information, see the "Installing User-Defined Locales" section of the Cisco Unified Communications Manager Express Administrator Guide.

Displaying Support for the Name of a Called Voice Hunt Group

In Cisco Unified CME 9.5 and Cisco Unified SRST 9.5, the display of the name of the called voice-hunt-group pilot is supported by configuring the following command in the voice hunt-group configuration or the ephone-hunt configuration mode:

[no] name primary pilot name [secondary secondary pilot name]

The secondary name is optional. When the secondary pilot name is not explicitly configured, the primary pilot name is applicable to both the pilot numbers.

For more information, see the "Display Support for Name of Called Voice Hunt Group" section of the Cisco Unified Communications Manager Express Administrator Guide.

For examples on how to configure the names for the primary and secondary pilot numbers, see the Cisco Unified CME Command Reference Guide.

Support for Voice Hunt Group Descriptions

In Cisco Unified CME 9.5, a description can be specified for a voice hunt group using the description command in the voice hunt-group configuration mode.

For more information, see the "Support For Voice Hunt Group Description" section of the Cisco Unified Communications Manager Express Administrator Guide.

For a configuration example, see the "Example: Specifying a Description for a Voice Hunt Group" section of the Cisco Unified Communications Manager Express Administrator Guide.

After-Hours Pattern-Blocking Support for Regular Expressions

In Cisco Unified CME 9.5 and Cisco Unified SRST 9.5, support for after-hours pattern blocking is extended to regular expression patterns for dial plans on Cisco Unified SIP phones and Cisco Unified SCCP IP phones. With this support, users can add a combination of fixed dial plans and regular expression-based dial plans.

When a call is initiated during after-hours, the dialed number is matched against a combination of dial plans. If a match is found, the call is blocked.

For more information, see the "After-Hour Pattern Blocking Support of Regular Expressions" section of the Cisco Unified Communications Manager Express Administrator Guide.

Preventing Local Call Forwarding to the Final Agent in a Voice Hunt Group

In Cisco Unified CME 9.5, local calls can be prevented from being forwarded to the final destination using the no forward local-calls to-final command in the parallel configuration mode or the sequential voice hunt-group configuration mode.

For more information, see the "Preventing Local Call Forwarding to Final Agent in Voice Hunt Groups" section of the Cisco Unified Communications Manager Express Administrator Guide.

Enhancement Support for ephone Hunt Group Agent Statistics

In Cisco Unified CME 9.5, support for hunt group agent statistics of Cisco Unified SCCP IP phones is enhanced to include the following information:

Total logged-in time—On an hourly basis, displays the duration (in sec) since a specific agent has logged into a hunt group.

Total logged-out time—On an hourly basis, displays the duration (in sec) since a specific agent has logged out of a hunt group.

The output of the show ephone-hunt tag statistics command is modified to display the additional information in the statistics.

For more information, see the "Enhancement of Support for Ephone Hunt Group Agent Statistics" section of the Cisco Unified Communications Manager Express Administrator Guide.

Call Park Recall Enhancement

In Cisco Unified CME 9.5, the recall force keyword is added to the call-park system command in telephony-service configuration mode to allow a user to force the recall or transfer of a parked call to the phone that put the call in park or the phone with the reserved-for number as its primary directory number when the destination phone is available to answer the call.

For more information, see the "Call Park Recall Enhancement" section of the Cisco Unified Communications Manager Express Administrator Guide.

Caveats

Open Caveats—Release 15.3(2)T

Open Caveats—Release 15.3(3)M

There are no open caveats for this release.

Open Caveats—Release 15.3(2)T

The following are the open caveats for Cisco IOS Release 15.3(2)T:

CSCuc58220

Symptom    Cisco Unified CME is not pushing the agent statistics fields to csv files.

Conditions   Cisco Unified CME 9.5-specific fields are not getting pushed.

Workaround   None.

Related Documentation

Software Documents

Administrator Guides

Cisco Unified Communications Manager Express System Administrator Guide

Cisco Unified SCCP and SIP SRST System Administrator Guide (All Versions)

Command References

Cisco Unified CME Command Reference

Cisco Unified SRST and Cisco Unified SIP SRST Command Reference (All Versions)

Service and Support

The Cisco Support and Documentation website provides online resources to download documentation, software, and tools. Use these resources to install and configure the software and to troubleshoot and resolve technical issues with Cisco products and technologies.

Access to most tools on the Cisco Support and Documentation website requires a Cisco.com user ID and password.

To access the website, go to: http://www.cisco.com/cisco/web/support/index.html

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.


This document is to be used in conjunction with the documents listed in the "Related Documentation" section.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

© 2013 Cisco Systems, Inc. All rights reserved.