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Cisco Small Business Voice Gateways and ATAs

Accessing SPA3102 Interactive Voice Response (IVR) Menu

Document ID: 108734

Updated: Dec 12, 2008

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Contents

Introduction
How do I access the Interactive Voice Response Menu of SPA3102?
Related Information

Introduction


This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products.

Q. How do I access the IVR Menu of SPA3102?

A.

Accessing the IVR Menu

Step 1:
Use a telephone connected to the PHONE port of the Voice Gateway. You can only access the IVR Menu through an analog telephone, not any of the Internet phones.

Step 2:
Press four asterisk (*) keys.

Step 3:
Wait until you hear the voice prompt say "Linksys configuration menu. Enter the option followed by the # (pound) key or hang up to exit."

Step 4:
Refer to the following table that lists actions, commands, menu choices, and descriptions. After you select an option, press the # (pound) key. Hang up the telephone in order to exit the menu.

Getting to know the Interactive Voice Response Menu

Note: If the Administrator password is not set or the user is allowed to change it, the items marked
with Requires Password will not require a password.

 


Related Information

Updated: Dec 12, 2008
Document ID: 108734