Guest

Collaboration

Collaboration Case Study: Children's Hospital Colorado

Top Children's Hospital Improves Patient Experience

Challenge

  • Expand into new locations and ensure voice services remain available during disasters
  • Simplify physician collaboration
  • Provide excellent caller experience in critical healthcare environment

Solutions

Results

  • Helped to improve patient safety by building redundant voice architecture
  • Reduced travel requirements for physicians and patients with telemedicine
  • Lowered cost of increasing patient access to high-quality care in remote areas

In healthcare, the communications system is the first point of contact with patients and their families and also a life safety system for critically ill patients
Andrew Blackmon, Director of Infrastructure and Technology Services for Children's Hospital Colorado.