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Collaboration

Explore Collaboration Technology Use Cases

Support Business Goals with Collaboration

Learn how different uses of collaboration technology can improve your business. Select a use case directly to learn about the benefits, examples, and solutions that can help you achieve your goals.

Consolidate Communications Infrastructure

Bring together voice, video, and data into a single IP network to simplify management and support effective communications.

Enable Meetings with Remote Participants

Use web conferencing so employees, customers, and partners can attend meetings any time, from anywhere.

Incorporate Video into Meetings

Improve communications, relationships, and productivity by making it easier to meet face-to-face over distance.

Extend Telephony with Video

Facilitate face-to-face video communications directly from your phone or softphone application.

Collaborate from within Business Applications

Access voice, video, IM, presence, voice mail, and conferencing directly from the business applications you use most often.

Enable Mobile Workers and BYOD

Make it easier for employees to use personal or company-issued mobile devices as a more secure extension of your enterprise network.

Support Teleworkers and Branch Offices

Give employees the flexibility to work from multiple locations, whether satellite offices, home offices, or when traveling.

Locate and Access Remote Experts

Identify, locate, and connect with experts for advisory services high-quality audio and video.

Create Flexible Work Areas/Office Space

Scale office space and create work areas that foster employee inclusiveness, collaboration, innovation, and teamwork.

Collaborate with External Organizations

Easily share information, interact in real time, and communicate across channels beyond e-mail and telephone.

Create Team Workspaces

Create shared workspaces where virtual teams can interact through interdependent tasks.

Deliver Online Events and Online Training

Broadcast live and on-demand events, meetings, seminars, and training for employees, customers, and partners.

Provide Multichannel Customer Service

Move past typical customer-interaction to create more interactive and collaborative relationships.

Monitor Social Media

Provide real-time proactive response through customers' chosen channels to generate greater loyalty and brand preference.