Cisco IP Phone 7861

Easy-to-Use, Cost-Effective Voice Collaboration

Get simple, highly secure, and cost-effective voice communications for small to large businesses with the Cisco IP Phone 7861. The 7861 is an ideal endpoint to meet the active communications needs of managers and administrative staff. It offers deployment flexibility, with choice of Cisco on-premises, hosted, Spark Cloud, and third-party call control*.


Video Data Sheet

Enhance collaboration with the Cisco IP Phone 7800 Series.(6:39 min)

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Features and Capabilities

Simplified, Improved Collaboration Experiences

Cisco IP Phone 7861 features include:

  • Sixteen line and programmable keys offers quick access to features and staff
  • High-resolution, graphical, grayscale display for easier viewing
  • Dedicated fixed keys** for more efficient communications
  • Built-in speakerphone enables hands-free communication
  • Wideband audio enhances clarity when using a handset, speaker or a headset

Easy, Cost-Effective Administration

Key features to reduce costs of administration include:

  • Flexible deployment options with Cisco on-premises, hosted, Spark Cloud, and hosted third party call control
  • Cisco Expressway enables remote workers single sign-on access without a VPN client
  • Power over Ethernet (PoE) Class 1 and Cisco EnergyWise to help reduce energy costs
  • Integrated IEEE 10/100 switch to cut installation costs
  • Spark Phone OS consolidates administration with software common to both the IP Phone 7800 Series and IP Phone 8800 Series

*Telephony features may vary by vendor platform. Consult your Cisco representative for further details.

**Includes messaging, directory, speaker, and a two-way navigation button

Specifications at a Glance

Attribute Specification


384 x 106 pixel (3.28 in. / 83.3 mm)

Ethernet switch


Programmable line keys


Full duplex speakerphone

Yes (wideband)

Wideband audio


PoE class


Replaceable bezel

Silver as an option


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