Cisco IP Phone 7861

Easy-to-Use, Cost- Effective Voice Collaboration

The IP Phone 7861 delivers simple, highly secure, and highly cost-effective voice communications for small to large businesses. It is supported on both on-premise and hosted Cisco and third-party call control platforms. The 7861 is an ideal endpoint for very active communications needs of managers and administrative staff.


Video Data Sheet

Enhance collaboration with the Cisco IP Phone 7800 Series.(6:39 min)

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Features and Capabilities

Simple Experiences to Foster Collaboration

  • Sixteen line and programmable feature keys offers quick access to features and staff
  • High-resolution graphical grayscale display make viewing easier at a glance
  • Dedicated fixed keys1 ease communications for increased efficiency
  • A built-in speakerphone provides choice with hands-free communications
  • Wideband audio enhances clarity when using a handset, speaker, and headset

Simple, Cost-Effective Administration

Key features to ease and reduce costs of administration include:

  • On-premises and hosted Cisco and third-party hosted call control platforms2 for deployment flexibility
  • Cisco Expressway supports remote worker single sign-on access without a VPN3 client
  • Power over Ethernet (PoE) Class 1 and Cisco EnergyWise to help reduce energy costs
  • Integrated IEEE 10/100 switch to reduce installation costs and footprint at the desk
  • Wall-mount option for common areas such as aisles or hallways, or where desk space is limited

1Includes messaging, directory, speaker and a two-way navigation button

2Telephony features may vary by vendor platform. Consult your Cisco representative for further details.

3Virtual Private Network

Specifications at a Glance

Attribute Specification


384 x 106 pixel (3.28 in. / 83.3 mm)

Ethernet switch


Programmable line keys


Full duplex speakerphone

Yes (wideband)

Wideband audio


PoE class


Replaceable bezel

Silver as an option


Using The 7800 Series IP Phone

Learn the features and functionality. (22.47 min)

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Pick the Right Collaboration Tool

Improve team performance and IT investment value with Cisco IP Phones (PDF - 4MB)

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Learn the top considerations for collaboration from the desk.

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