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Technical Services News |
Sneak Preview: More Personalized Software Downloads DocWiki Configuration Examples Now Featured in the TS Newsletter New Edition of the Cisco Product Quick Reference Guide - Now Available for Pre-order Vlogs on the Cisco Support Community Cisco 360 Learning Program - New Training Promotions Live "Ask the Expert" Webcast: Troubleshooting ASA, PIX, and FWSM Chalk Talk: Helping to Solve the Age-old Problem "The Network is Slow" Cisco Support Community on Mobile Two New Broadcasts from TechWiseTV Upcoming "Ask the Expert" Events from Cisco Support Community New Cisco Product Documentation Available Online |
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Cisco Application Extension Platform Privilege Escalation Vulnerability |
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Sneak Preview: More Personalized Software Downloads In just a few days, you'll enjoy a more personal software download experience that is seamless with other Cisco Support Website resources. You will find both the software and related content in one location, saving you time and clicks. And, you'll have ways to customize your experience to make quicker, more informed decisions about all of your Cisco devices. Here are some highlights:
By consolidating your software choices and related support information, we are striving for a download process that is simple, robust, and more personal. Watch for an announcement in the Download Software area, (make sure that you log in). And take a sneak peek now by viewing the Flash tour. |
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DocWiki Configuration Examples Now Featured in the TS Newsletter
Cisco DocWiki enables Cisco customers, partners, and employees to contribute to Cisco technical documentation by adding their own suggestions, corrections, and new information directly. Cisco DocWiki is available for anyone to read, but only registered customers, partners, and employees may update or contribute new content. Register with Cisco.com to get login credentials. Why put technical documentation on a wiki? The collaborative environment provides more up-to-date and usable technical documentation by allowing customers and partners to provide ideas about how they use products. DocWiki encourages collaborative communities around products and increases the value of product documentation as customers and partners contribute directly. Contribute to DocWiki today! |
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New Edition of the Cisco Product Quick Reference Guide - Now Available for Pre-order
Stay current on Cisco products with this valuable tool. The August 2010 edition of the Cisco Product Quick Reference Guide is now available to pre-order. This guide presents an overview of many Cisco products, services, and solutions for every part of your business. It is a portable, easy-to-use reference tool that includes brief overviews, important features, specifications, part numbers, and ordering information. This edition is all new, including more than 45 new products, new solution and architecture overviews, and several new product updates across all technologies. Avoid the wait and take advantage of our pre-ordering option today. For more information, visit www.cisco.com/go/guide. |
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Vlogs on the Cisco Support Community
Cisco technical support experts and Distinguished Support Engineers share their knowledge and perspectives with fellow Cisco Support Community (CSC) members in video blogs. Look for CSC Expert Vlogs at the bottom of the CSC homepage, or in the CSC Expert Vlogs community. |
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Cisco 360 Learning Program - New Training Promotions
The Cisco 360 Learning Program can help you obtain the knowledge and skills you need to pass the rigorous CCIE® certification lab exam. As the only Cisco developed and approved CCIE training program available, the blended learning curriculum contains over 350 hours of practical, hands-on lab configurations that have been proven to accelerate development. Now, Cisco has enhanced its expert-level training program to offer additional value and training assurance to help you work your way towards a Cisco CCIE certification. Learn how you can qualify for a free lab exam retake, priority scheduling and a free graded pre-assessment Lab. |
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Live "Ask the Expert" Webcast: Troubleshooting ASA, PIX, and FWSM
Join Cisco expert Kureli Sankar, an engineer supporting the Cisco firewall team, and learn how to address and troubleshoot common problems that firewall administrators encounter on a daily basis regarding Adaptive Security Appliances, Private Internet Exchange, and Firewall Services Modules. Register today for this Cisco Support Community Ask the Expert webcast. Join us on July 20 at 10 am PT for this live, interactive event on http://www.ciscolive.com/ate/ This event is open to all customers and partners. We look forward to your participation! |
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Cisco Support Community on Mobile
Did you know that you can text "support" to 24726 (in the US and Canada) to get our CSC mobile URL? In India, Pakistan, and Sri Lanka you can get there by texting "support" to 919901218888. View the CSC mobile website at http://supportforums.cisco.mobi |
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Two New Broadcasts from TechWiseTV
SIP, Session Management and Beyond Learn how you can integrate communications networks more efficiently, simplify services aggregation, and meet your end-user needs for collaborative services. Learn more and register to view today. Improving Air Quality with Cisco CleanAir Experts reveal how the new Cisco CleanAir system and Cisco AnyConnect Secure Mobility enable you to simplify wireless network management and maintain consistent security policies for mobile users. Learn more and register to view today. |
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Upcoming "Ask the Expert" Events from Cisco Support Community
Cisco Support Community (CSC) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world. "Ask the Expert" events let you discuss specific networking issues online with Cisco subject matter experts:
Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule. To attend an event or participate in a discussion forum, visit the Cisco Support Community. |
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New Cisco Product Documentation Available Online
"What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to quickly direct you to the documentation for your products. In addition to many new and revised documents, highlights of the July release include documentation for the following:
View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed today. |
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