Technical Services Newsletter

Certifications, Training, & Events

Here, you will find the latest news on Cisco certifications, links to video offerings from TechWiseTV, and upcoming events such as Networkers and those provided through Networking Professionals Connection.


"Create your Career" Learning Series on the Cisco Learning Network

It is more important than ever to take an active role in defining and driving your career! Let the Cisco Learning Network help with the four-part Careers learning series, "Create Your Career," which brings together a selection of subject-matter experts to provide guidance on a variety of timely career-related topics.

The series kicked off on Jan 15 with "Boosting Your Career with Mentorship" with Cisco systems manager Marcus Fan, who has mentored many new Cisco employees in technical roles. (The recording is now available for on-demand review).

On Jan 29, John Morgan, author of Branding Against the Machine joins peak-performance coach Travis Robertson to provide a "10-Step Guide to Personal Branding" top help you build and fine-tune what your stand for and help you stand out in a competitive market.

The Feb. 12 event focuses on Successful Interviewing Tips to Land a Technology Job—with experts in technical recruiting from GDH Consulting on hand to answer your questions.

Finally, the Feb 26 event will feature Cisco-Designated-VIP Paul Stewart who holds several Cisco Certifications and will speak on his article, "The 7 Keys to a Successful Career in Technology."

Each session will be 1 hour and will be conducted live with an opportunity for Q&A at the end. The sessions will be recorded and the recordings made available for on-demand review afterwards. Most sessions will also feature a means for viewers to post questions to the presenters for a period of time after each event as well.

For more on each session, visit the main Create Your Career page.


Technology You Can Use from Geeks You Can Trust

Spend time with your favorite TechWiseTV geeks:


Cisco Live London 2013

Cisco Support Community looks forward to seeing you at Cisco Live in London, January 29 - February 1. CSC representatives will be in the World of Solutions within the Cisco Services area (adjacent to Cisco Prime) as well as in the Cisco Learning Services booth.

Stop by to say hello and to talk with us about your experience on the Cisco Support Community.

Find out more

Register Now For Cisco TechAdvantage Webinars

Unleash the Power of Your Network with One Platform Kit (onePK)

Join us February 13, 8am for a 60 minute presentation on Cisco's One Platform Kit (onePK).

Cisco's One Platform Kit (onePK) is an easy-to-use cross platform software development toolkit enabling application developers and network and system administrators to develop new applications or extend existing applications to interact directly with Cisco routing and switching infrastructure to deliver next generation capabilities and solutions.

Find out more about the Cisco TechAdvantage Webinar Series.

Upcoming Ask the Expert Events from Cisco Support Community's Expert Corner

Engage, collaborate and co-create with our Cisco subject matter experts through interactive events.


  • Configuring and Troubleshooting MPLS Traffic Engineering - starts January 14, 2013
    Learn and ask questions about how to configure and troubleshoot networks that utilize MPLS traffic engineering with Cisco expert Saurabh Chopra.
  • Internet Key Exchange Version 2 (IKEv2) and FlexVPN - starts January 14, 2013
    Learn and ask questions about Internet Key Exchange Version 2 (IKEv2) and FlexVPN with Cisco expert Jay Young Taylor.


  • Troubleshooting Adaptive Security Appliances, Private Internet Exchange, and Firewall Service Modules
    Learn how to troubleshoot common problems that firewall administrators encounter on a daily basis regarding adaptive security appliances (ASAs), Private Internet Exchange (PIX), and firewall services modules (FWSMs) with Cisco expert Kureli Sankar.

For more information, visit the Expert Corner.