IT professional analyzing a network traffic dashboard with data visualization charts on a computer monitor

Prevent user experience issues

AI-powered traffic insights for real-time control

Catch and resolve problems before they affect your users. Use machine learning and AI to analyze network traffic and get a real-time Customer Experience score.

Get ahead of user-impacting issues and prevent any disruption

Discover the benefits of an innovative approach to network intelligence that provides real-time application and user experience metrics from each user across any type of network.

Improve user experience

Get real-time visibility into any type of network traffic. Understand application performance (QUIC) and gain insights into your users’ quality of experience for every session, while maintaining user privacy.

Overcome encryption challenges

Avoid the performance impact of deep packet inspection (DPI) with a compact solution that is lightweight in its use of resources. Flow metadata and behavioral analysis provide powerful insights.

Protect real-time traffic

User experience metrics can be combined with cell site and location for actionable insights. Protect real-time traffic from high-bandwidth flows, preserving quality of experience every time.

Minimize network impact

Speed up issue resolution by correlating real-time user experience metrics with backhaul and transport network performance insights to quickly pinpoint and resolve the root cause.


What sets the solution apart

Detects application and user experience yet protects privacy

Uses passive flow monitoring combined with heuristic techniques and machine learning for accurate QUIC classification without decrypting traffic.

Enriched real-time insights into user experience and transport network

Each flow can be correlated to users, applications, network locations, and performance for in-depth insights for automation.

Light footprint with low CPU overhead and efficient scalability

Compact and scalable with minimal back-end resources. Can be integrated as a container on an NCS 540 router or deployed standalone in the cloud.

Assures optimal experiences for all users

Measures network conditions in real time. Optimizes the delivery of heavy data flows, reducing congestion by as much as 46%.

Provider Connectivity Assurance User Experience Use Cases

Network intelligence

Provides real-time end-to-end user experience insights in detail. Identifies and classifies traffic types and encapsulations. Improves network monitoring, planning, and customer care.

Network optimization

Protects real-time traffic from high-bandwidth flows, preserving user quality of experience. Shapes elephant flows, increasing user throughput in the face of congestion.

Energy reduction

Predicts which cellular sites can be powered off based on real-time traffic demand without affecting user experience. Provides ~40% energy savings when recommendations are implemented.


Cisco Provider Connectivity Assurance

See your entire network in real time with service assurance that’s built on precise active network and service testing. Assure critical networks and prevent network disruption.

Cisco NCS 540 Series Routers

Deploy the user experience sensor as a container on NCS 540 routers. Reap the benefits of real-time traffic visibility, power efficiency, and lower costs for mobile backhaul, Carrier Ethernet, and WAN services.