Cisco Certified Support Technician (CCST) Networking
The Cisco Certified Support Technician (CCST) Networking training teaches you foundational skills and knowledge of entry-level networking concepts and topics. You will learn how networks operate, including the devices, media, and protocols that enable network communications.
This training prepares you for the CCST Networking (100-150 CCST) exam. If passed, you earn the CCST Networking certification. This training also serves as a steppingstone for the Implementing and Administering Cisco Solutions (200-301 CCNA) v1.1 certification.
The Network Technician career path prepares you for the Cisco Certified Support Technician (CCST) Network certification and entry-level roles such as network support technician, entry-level help desk technician, or IT support specialist.
Identify the fundamental conceptual building blocks of networks
Differentiate between bandwidth and throughput
Differentiate between local area network (LAN), wide area network (WAN), metropolitan area network (MAN), campus area network (CAN), personal area network (PAN), and wireless local area network (WLAN)
Compare and contrast cloud and on-premises applications and services
Describe common network applications and protocols
Compare and contrast private addresses and public addresses
Identify IPv4 addresses and subnet formats
Identify IPv6 addresses and prefix formats
Identify cables and connectors commonly used in local area networks
Differentiate between Wi-Fi, cellular, and wired network technologies
Describe endpoint devices
Demonstrate how to set up and check network connectivity on Windows, Linux, Mac OS, Android, and Apple iOS
Identify the status lights on a Cisco device when given instruction by an engineer
Use a network diagram provided by an engineer to attach the appropriate cables
Identify the various ports on network devices
Explain basic routing concepts
Explain basic switching concepts
Demonstrate effective troubleshooting methodologies and help desk best practices, including ticketing, documentation, and information gathering
Perform a packet capture with Wireshark and save it to a file
Run basic diagnostic commands and interpret the results
Differentiate between different ways to access and collect data about network devices
Run basic show commands on a Cisco network device
Describe how firewalls operate to filter traffic
Describe foundational security concepts
Configure basic wireless security on a home router (WPAx)
Prerequisites
There are no prerequisites for this training.
Outline
Networking Basics Part-1: Build a Small Network
Networking Basics Part-2: Network Access
Networking Basics Part-3: The Internet Protocol
Networking Basics Part-4: Communication Between Networks
Networking Basics Part-5: Protocols for Specific Tasks
Networking Devices and Initial Configurations Part-1: Characteristics of Network Design
Networking Devices and Initial Configurations Part-2: Network Addressing
Networking Devices and Initial Configurations Part-3: ARP, DNS, DHCP, and the Transport Layer
Networking Devices and Initial Configurations Part-4: Configure Cisco Devices
Network Addressing and Basic Troubleshooting Part-1: Physical, Data Link, and Network Layers
Network Addressing and Basic Troubleshooting Part-2: IP Addressing
Network Addressing and Basic Troubleshooting Part-3: Cisco Devices and Troubleshooting Network Issues