2026 Award Categories & Winners
AI-Readiness
The AI Readiness Awards celebrate customers transforming their organizations to power AI workloads seamlessly across clouds, on-premises, and edge, using Cisco's advanced solutions.
Winners:
- Reist Telecom - AI Infrastructure Innovator
- Nestlé S.A - AI Operations Pioneer
- Egypt MCIT Applied Innovation Center - CX AI Trailblazer
Future-Proofed Workplaces
The Future-proofed Workplaces Award honors customers modernizing work environments, ensuring secure access, immersive collaboration, hybrid work, and innovations in smart building tech and secure networking.
Winners:
- Crédit Agricole - Hybrid Work Hero
- Universitätsmedizin Frankfurt - Modernised Infrastructure Maestro
- Driver and Vehicle Licensing Agency - CX-Powered Workplace Innovator
Digital Resilience
The Digital Resilience Award honors customers excelling in security, reliability, and performance with advanced threat prevention, connectivity, and observability for optimized services and user experience.
Winners:
- stc - Cybersecurity Defender
- Nestlé S.A. - Assurance Avenger
- Specsavers Optical Group Ltd - Observability Visionary
- Lloyds Banking Group plc - CX Resilience Ranger
Sustainability Changemaker
The Sustainability Changemaker Award honors organizations using Cisco’s solutions to reduce environmental impact, drive sustainability, and lead in energy management and clean energy.
Winner:
- National Trust
CX Customer Hero of the Year
The CX Customer Hero of the Year Award honors the customer with the strongest outcomes from Cisco Customer Experience, including those in AI-Ready Data Centers, Future-Proofed Workplaces, and Digital Resilience.
Winner:
- Giorgio Roberto - INTESA SANPAOLO SpA
Cisco Insider of the Year
The Cisco Insider of the Year celebrates the customer with the greatest impact on the Cisco Insider community, recognized for mentorship, advocacy, and supporting others through events and case studies.
Winner:
- Marco Hirschmann 2Ring / Hirschmann CX Consultancy
