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APJC

Cisco Customer Achievement Awards 2026

Join us as we celebrate excellence in customer technology innovation through Cisco solutions.

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About the Awards

In today's evolving IT landscape, organizations embracing cutting-edge technologies set the standard. The Cisco Customer Achievement Awards honor those leading in AI-readiness, future-proof workplaces, digital resilience, and sustainability. The awards also celebrate companies using Cisco’s Customer Experience (CX) offerings and recognize individuals from the Cisco Insiders community.

Cisco customers are transforming the world through remarkable innovation and resilience. The Cisco Customer Achievement Awards shine a light on extraordinary industry contributions and unwavering commitment to driving positive change.

2026 Award Categories & Finalists

AI Visionary

The AI Visionaries Awards celebrate customers who are building the secure, resilient, and high-performance foundation required to transform AI potential into tangible business outcomes.

Finalists:

AI Visionary Award

  • NH Bank
  • Sharon AI
  • Reliance Jio
  • Luckios

Future-Proofed Workplaces

The Future-proofed Workplaces Award honors customers modernizing work environments, ensuring secure access, immersive collaboration, hybrid work, and innovations in smart building tech and secure networking.

Finalists:

Workplace Innovator Award

  • Ashahi Beverages
  • Gyeonggi Province

Modernized Infrastructure Maestro Award

  • PT Freeport Indonesia
  • Woven by Toyota, Inc.
  • Virgin Australia Airlines

Digital Resilience

The Digital Resilience Award honors customers excelling in security, reliability, and performance with advanced threat prevention, connectivity, and observability for optimized services and user experience.

Finalists:

Observability Visionary Award

  • Woven by Toyota, Inc.
  • AGL Energy
  • EBOS Group

Assurance Avenger Award

  • Optus
  • The Hong Kong Jockey Club
  • HCLTech

Cybersecurity Defender Award

  • M Bank JSC
  • Olympus Corporation
  • NEC Corporation

Sustainability Changemaker

The Sustainability Changemaker Award honors organizations using Cisco’s solutions to reduce environmental impact, drive sustainability, and lead in energy management and clean energy.

Finalists:

  • Dexcom Malaysia
  • Adani Airports Holding Limited

Cisco Insider of the Year

The Cisco Insider of the Year celebrates the customer with the greatest impact on the Cisco Insider community, recognized for mentorship, advocacy, and supporting others through events and case studies.

Finalists:

  • Peter McKenzie, Chisholm Institute
  • Ashiesh Sharma, BT Group
  • Elvis Chong Tzy Chun, Bursa Malaysia Berhad

CX Customer Hero of the Year

The CX Customer Hero of the Year Award honors the customer with the strongest outcomes from Cisco Customer Experience, including those in AI-Ready Data Centers, Future-Proofed Workplaces, and Digital Resilience.

Finalists:

  • Toshiro Hikita, Woven by Toyota, Inc.
  • Jihoon Park, Amorepacific
  • Anil Tembhe, State Bank of India
  • Richard Galayani, Woolworths Group

AI-Readiness

The AI Readiness Awards celebrate customers transforming their organizations to power AI workloads seamlessly across clouds, on-premises, and edge, using Cisco's advanced solutions.

Winners:

  • NTT-West - AI Infrastructure Innovation Award Winner
  • KDDI Corporation - CX AI Trailblazer Award Winner

Future-Proofed Workplaces

The Future-proofed Workplaces Award honors customers modernizing work environments, ensuring secure access, immersive collaboration, hybrid work, and innovations in smart building tech and secure networking.

Winners:

  • Adani Airport Holdings Limited - Workplace Modernisation Award Winner
  • LTM - CX Visionary Workplace Award Winner

Digital Resilience

The Digital Resilience Award honors customers excelling in security, reliability, and performance with advanced threat prevention, connectivity, and observability for optimized services and user experience.

Winners:

  • TPG Telecom Limited - Digital Resilience Distinction Award Winner
  • HCLTech - CX Distinguished Digital Resilience Award Winner

CX Customer Hero of the Year

The CX Customer Hero of the Year Award honors the customer with the strongest outcomes from Cisco Customer Experience, including those in AI-Ready Data Centers, Future-Proofed Workplaces, and Digital Resilience.

Winner:

  • David Van Niekerk, Reserve Bank of Australia

Cisco Insider of the Year

The Cisco Insider of the Year celebrates the customer with the greatest impact on the Cisco Insider community, recognized for mentorship, advocacy, and supporting others through events and case studies.

Winner:

  • Daniel Hosking, NEC ANZ

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