Case Study: WeBuyCars

Cisco Meraki cloud enriches WeBuyCars customer experience

In automotive retail, it's crucial to efficiently manage thousands of inventoried items. WeBuyCars now offers an enriched customer experience through a Cisco Meraki cloud solution, which helps to drive innovation and sales conversions.

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Who is WeBuyCars?

Industry: Manufacturing

Size: 900+ employees

Location: South Africa

Website: webuycars.co.za

Summary

Challenges

  • Need for real-time inventory analytics
  • Reduce the complexity of a multivendor environment
  • Need to balance and optimize internal and external user experiences
  • Need to control operational costs

Results

  • Streamlined operations with an efficient inventory system
  • Vehicles now trackable from delivery through sale
  • Enriched in-branch client experience, with detailed services on all vehicles
  • Secure customer data and services
  • Simple technology roadmap that supports engaging physical and digital experience