简介
本文档介绍个人通信助理遇到的问题,该工具由Unity Connection提供,可为您提供修改单个邮箱的选项。可通过以下URL访问该工具:https://<IP地址UC>\ciscopca。
问题
如果您尝试在Unity Connection Personal Communication Assistant(PCA)中使用Java 7, Update 60更改主媒体问候语,您会收到以下错误:

解决方案
要解决此问题,您必须寻求思科技术支持中心(TAC)的帮助。
但是,以下是可用于解决此问题的流程:
Process to be run from the Root:
1. cd /common
2. setenforce 0
3. mkdir patch_mediamaster
4. cd patch_mediamaster
5. sftp user@ipaddress
6. get applet.tar
7. bye
8. tar -xzvf applet.tar
9. Take a backup of the original files (Not all commands will work: It will backup
either Taos-LOG-A or Taos-LOG-B. Can proceed as long as there is one back up)
- cp /common/log/taos-log-a/tomcat/webapps/ciscopca/mediamaster/controls/signed-
cisco-unity-mediamaster-applet.jar /common/log/taos-log-a/tomcat/webapps/
ciscopca/mediamaster/controls/signed-cisco-unity-mediamaster-applet.jar.ORIGINAL
- cp /common/log/taos-log-a/tomcat/webapps/cuadmin/mediamaster/controls/signed-cisco
-unity-mediamaster-applet.jar /common/log/taos-log-a/tomcat/webapps/cuadmin/
mediamaster/controls/signed-cisco-unity-mediamaster-applet.jar.ORIGINAL
- cp /common/log/taos-log-b/tomcat/webapps/ciscopca/mediamaster/controls/signed-
cisco-unity-mediamaster-applet.jar /common/log/taos-log-b/tomcat/webapps/
ciscopca/mediamaster/controls/signed-cisco-unity-mediamaster-applet.jar.ORIGINAL
- cp /common/log/taos-log-b/tomcat/webapps/cuadmin/mediamaster/controls/signed-
cisco-unity-mediamaster-applet.jar /common/log/taos-log-b/tomcat/webapps/cuadmin/
mediamaster/controls/signed-cisco-unity-mediamaster-applet.jar.ORIGINAL
10. Copy patch files to the location : NOTE YOU NEED TO BE IN THIS DIRECTORY /
common/patch_mediamaster to run this
cp sign* /common/log/taos-log-a/tomcat/webapps/ciscopca/mediamaster/controls/
cp sign* /common/log/taos-log-b/tomcat/webapps/ciscopca/mediamaster/controls/
cp sign* /common/log/taos-log-a/tomcat/webapps/cuadmin/mediamaster/controls/
cp sign* /common/log/taos-log-b/tomcat/webapps/cuadmin/mediamaster/controls/
11. Restart Tomcat
controlcenter.sh "Cisco Tomcat" restart
12. setenforce 1
13. Clear browser cookies and history
以下是此修补程序修复的缺陷:
- Cisco Bug ID CSCug57088 - Cisco PCA问候语页JRE 7的Java错误
- Cisco Bug ID CSCuo44795 - Media Master Java错误:缺少所需权限清单属性
- 思科漏洞ID CSCuo66204 — 统一通信:Media Master问题
- Cisco Bug ID CSCuo94694 - Media Master jar签名证书过期问题
- Cisco Bug ID CSCue74920 - Media Master回放和录制,帮助不能使用win 7/java 7
除此修复外,您可能仍需要以下方式调整Java安全设置:
- 选择开始>控制面板> Java。
- 单击“Security”选项卡。
- 单击“编辑站点列表”。
- 在“位置”字段中输入https://<UnityConnection IP Address>:8443。
- 单击 Add。
- 将安全级别降至“中”。