Learning
Enabling end-user success through training and education.
Consultants
Consultants provides business and technology consulting capabilities well before the systems integration phase.
Digital solutions integrators
DSIs are niche consulting companies with specialized focus on workflows for industries/critical business processes. They specialize in making digital business transformation a reality. They help integrate digital capabilities across all business operations and are experts at driving those conversations with customers in new buying centers and line-of-business.
Global industry partners
GIPs lead Cisco’s market penetration into industry verticals through their RTM by integrating Cisco technologies into their operational technology solution platforms.
Independent hardware vendors
IHVs specialize in hardware-based solutions. The hardware might be combined with Cisco platforms to provide customers with integrated systems or appliance stack. Typically, this is a meet-in-the-channel model.
Independent software vendors
ISVs specialize in developing and selling software solutions. The software might be integrated with Cisco platforms to enable more capabilities for customers, or it could be that Cisco features are part of the ISV application modernization and re-architecting roadmap. Some ISVs are on the Cisco GPL, but most meet in the channel.
IT resellers
IT resellers partner with a resale contract agreement with Cisco to resell Cisco technology and services.
Service providers
SPs specialize in large-scale deployment of communications and technology solutions built on Cisco platforms.
Systems integrators
SIs create complex information systems that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.
Cisco portfolio for government: What can we help you solve today?
- Digitally transform your government
- Modernize critical infrastructure
- Facilitate public safety and justice
- Deliver comprehensive cybersecurity and compliance
Related industries
- Explore the use cases
- Explore the architectures
- __________
-
Digitally transform your government
-
Modernize critical infrastructure
-
Facilitate public safety and justice
-
Deliver comprehensive cybersecurity and compliance
-
Related industries
Denotes use cases offering Hybrid Work solutions
Agency collaboration
Enable trusted collaboration experiences for government employees with a single app that combines calling, meetings, messaging, and integrated security.
Business overview
-
Industry drivers
- Need for critical workforce continuity remote operations, virtual expertise, and telework
- Evolving workforce expectations for flexible work environments
- Communications and data/information sharing across multiple areas of responsibility
- Requirements for privacy and sensitive data compliance
- Increased pressure for government officials to perform their duties from any workspace
- Requirements to mirror in-person experiences, keeping government employees and citizens safe
-
Business needs
- Improved collaboration to ensure mission outcomes
- Employees securely work from anywhere on any device
- Secure access and communications for distributed users
- Secure interactive participation for government officials to conduct hearings, deliberate, vote, host sidebar conversations, and access dynamic translation services
- Conduct legislative processes for business continuity through a virtual, secure, simple, and intuitive workflow
-
Capabilities
- Secure communications platforms for cross-agency collaboration
- User identity verification and authorization
- Trust at point of access
- Defend users and devices from threats while on or off the network
- Calling, meetings, and messaging in a single app that works with intelligent Cisco devices and native security tools
-
Business outcomes
- Connect and share mission-critical information across organizations
- Increased employee productivity
- Better communications and collaboration across organizations and teams
- Use actionable insights to conduct more efficient citizen-centric services
- Ensure privacy and regulatory compliance
- Critical service continuity
-
Stakeholders
- Local, state, and federal CIO/CTO
- Elected leaders
- Agency department heads
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Viptela |
Meraki SD-WAN |
|
Collaboration Special offers below |
Webex Webex for Government (FedRAMP-authorized collaboration solution) Webex devices Unified Communications Manager Cloud for Government Hosted Collaboration Solution for Defense (HCS-D) |
|
|
Security Special offers below |
AnyConnect Secure Mobility Client Identity Services Engine (ISE) Secure Access by Duo Secure Endpoint Secure Firewall Secure Network Analytics Umbrella |
|
|
Data Center |
Unified Computing System (UCS) |
|
|
Network management |
Cisco DNA Center |
|
|
Integration services |
DevNet Customer Experience (CX) |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Citizen experience
Build trust and deliver highly reliable, secure, and automated experiences by leveraging interactive services, contact center capabilities, and digital mobile applications.
Business overview
-
Industry drivers
- Use advanced analytics and technology to deliver more customized and relevant citizen services
- Manage surge in workload due to COVID-19 and other crises
- Reductions of in-person services by replacing them with new no-contact alternatives
- Exceptional customer experience that drives triple value: improving customer satisfaction, increasing efficiency, and enhancing mission effectiveness
- Safe and efficient vaccine access, administration, and adoption
-
Business needs
- Provide excellent citizen experience through self-service options
- Manage surging workloads efficiently
- Prioritize citizen cases and backlogs
- Increase operational efficiencies
- Continue to publish necessary guidance and resources to facilitate vaccine distribution and adoption
-
Capabilities
- Provide excellent citizen experience by leveraging Cisco advanced contact center technologies with omnichannel services
- Use artificial intelligence and machine learning to prioritize current backlogs while also handling new citizen needs
- Decrease reliance on in-person visits
- Advanced contact center capabilities with omnichannel services
- AI/ML to prioritize cases based on critical needs
- Self—service options for citizen engagement
- Equitable access to vaccine education and information tools to help citizens make better-informed choices to protect themselves, particularly among vulnerable and underserved communities
-
Business outcomes
- Improved citizen experience through a variety of "self service" options while reducing internal agent workload
- Achieve better outcomes at lower costs
- Efficient management of increased workload
- Reduction in citizen wait times and improved eligibility approval turnaround times
- Inclusive recovery
-
Stakeholders
- State/county/city CIO/CTO
- Elected and appointed officials
- Agency, ministry, and department directors
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Viptela |
Meraki SD-WAN |
|
Data center |
Unified Computing System (UCS) Hyperflex Application Centric Infrastructure (ACI) Nexus Switches Portfolio |
|
|
Management |
Cisco DNA Center Cisco DNA Spaces |
|
|
Digital signage |
Cisco Vision Dynamic Signage |
|
|
Collaboration Special offers below |
Webex Webex for Government (FedRAMP-authorized collaboration solution) Webex devices Unified Communications Manager Cloud for Government |
|
|
Contact center |
Webex Contact Center Unified Contact Center Enterprise (UCCE) |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Application infrastructure modernization
Deliver reliable application modernization solutions that ensure high availability of key services to citizens while managing and minimizing security risks.
Business overview
-
Industry drivers
- Deliver new applications that perform well, are secure, and can scale to meet citizens demands
- Lack of flexibility of legacy systems
- Seamless integration of legacy and modern IT systems
- Detect and reduce fraud
- Safe and efficient vaccine access, administration, and adoption
-
Business needs
- Leverage data and insights, and provide timely services to citizens
- Build modern applications that offer scalability to meet the needs of citizens
- Increase business efficiencies and reduce costs
- Reduce complexity of operating in a hybrid and/or multicloud environment
- Assess and adjust vaccine rollout based on data and metrics like vaccine coverage, site readiness, inventory monitoring, consumer journey, and compliance
-
Capabilities
- Architecture to run, manage, and secure modern applications
- Application and service performance and scalability
- Application management
- Operationalized threat intelligence
- Manage core service capacity and operational performance
- Efficiencies in managing hybrid cloud integration and data center aggregation
- Applications to rapidly scale service access, delivery, and performance for vaccine administration and other public health needs
- Ensure critical systems are up and running at the required scale for broad vaccine access, distribution, and administration
- Ongoing monitoring and reporting for public health and service accountability
-
Business outcomes
- Meet citizens' demands
- Data-driven insights to ensure excellent citizen service experience
- Reduce costs, improve operational efficiency, and ensure compliance with regulatory requirements
- Secure applications and data
- Enable seamless integration of legacy and modern systems
- Simple hybrid cloud application management
- Inclusive recovery
-
Stakeholders
- State/county/city CIO/CTO
- All public health and social serve department directors
Technical overview
Free trials and special offers
Cisco products
| Component | |
|---|---|
|
Routing |
Integrated Services Router (ISR) Aggregation Services Router (ASR) |
|
Switching |
Catalyst 9000 Series Switches Nexus Switches Portfolio |
|
Data center |
Unified Computing System (UCS) Hyperflex Application Centric Infrastructure (ACI) |
|
Network management |
Cisco DNA Center |
|
Application performance |
AppDynamics Intersight Secure Workload ThousandEyes Workload Optimization Manager (CWOM) |
|
Integration and development |
DevNet Customer Experience (CX) |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Mass-scale infrastructure for government
Resilient digital and networking infrastructure to enable government operations, economic development, and digital equity.
Video demo
Mass-scale Infrastructure for Government (3:01)
Learn how governments can establish inclusive networks for their citizens through wireless edge technology.
Business overview
-
Industry drivers
- Municipal fiber as a critical infrastructure, utility, and public service
- Enabling government to continue operations under all circumstances
- Enabling business operations and continuity under all circumstances
- Building connected and resilient communities for all neighborhoods
- Cities and communities having the right underlying infrastructure to attract more people and businesses
- Securely continue operations and essential service delivery
-
Business needs
- Efficient connectivity for government agencies to improve cross-departmental and remote operations
- Efficient connectivity for businesses to continue operations
- Efficient connectivity for all communities to access information and have remote capabilities for telehealth, education, etc.
- Efficient and secure connectivity for government agencies
-
Capabilities
- Enabling government operations and continuity through municipal broadband
- Enabling business operations and continuity through municipal broadband
- Bridge the digital divide in communities through municipal broadband
- Expanded capacity, reliability, flexibility, and speed of connectivity
- Trustworthy systems
- Integrated security
-
Business outcomes
- Enhanced resilience for government agencies
- Attracting more businesses and jobs
- Closing the digital divide and enabling digital inclusion/equity
- Creating a foundation for smart cities applications
- More agile and flexible connectivity with 5G
- New source of revenue for cities and communities
- Reduced consumer costs by offering more broadband options
- Reduced OpEx from simplified networking and network operations
-
Stakeholders
- Elected and appointed municipal leaders
- CIO/CTO/IT director
- Resiliency officer
- Innovation officer
- Department heads (economic development, utilities, transportation, public safety)
- Community program heads
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Industrial switching |
Industrial Ethernet (IE) Switches Portfolio |
|
|
Wireless |
|
|
|
SD-WAN |
Viptela |
Meraki SD-WAN |
|
Optical |
Network Convergence System (NCS) Switches |
|
|
Security Special offers below |
Identity Services Engine (ISE) Secure Firewall Software-defind segmentation |
|
|
Network virtualization |
Cisco DNA Center Multicloud Portfolio |
|
|
Servers |
Unified Computing System (UCS) |
|
|
Management applications |
IoT Operations Dashboard (IoT OD) |
|
|
Wireless backhaul |
Ultra-Reliable Wireless Backhaul |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Inclusive connectivity
Expand secure, equitable access to reliable connectivity without compromising trust, security, or privacy.
Video demo
Mass-scale Infrastructure for Government (3:01)
Learn how governments can establish inclusive networks for their citizens through wireless edge technology.
Business overview
-
Industry drivers
- Explosion of devices, bandwidth, and data delivering increased productivity potential
- New business models and outcomes enabled by 5G IoT and mission-critical latency and bandwidth capabilities
- Ability to seamlessly work with existing heterogeneous access investments
- Ability of individuals and organizations to securely connect to corporate resources
- Multiple connectivity solutions creating separate, secure network paths
-
Business needs
- Assured, dynamic access, optimized to better support desired business and mission outcomes
- Seamless integration with existing technologies to optimize those business investments
- Consistent enterprise security policy applied no matter where a workload is or how it is accessed
- Zero trust and least privilege access to protect critical data and ensure resiliency
- Eliminate duplicate network infrastructure
-
Capabilities
- Cross-domain architectures and integrations for delivering enterprise operations and security
- Seamless service delivery and cross-platform access
- Enablement of automated DevSecOps and infrastructure-as-code (IaC) to optimize business and mission performance
- Zero-trust-driven enterprise application, workload, and data security
- Intelligent performance optimization
-
Business outcomes
- Assured, resilient access--optimized for every worker’s preferred device--to deliver desired mission and business outcomes
- Anytime, anywhere innovation
- Dynamic access optimization for cost-effective mission and business outcome support
- A comprehensive, integrated, efficient, automated, and flexible access solution providing greater user security and resiliency
-
Stakeholders
- Agency/ministry/department leadership
- CIO/CTO
- CISO
- Economic development leadership
- Local, state, and federal/national leaders
- Users and citizens/residents
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Industrial switching |
Industrial Ethernet (IE) Switches Portfolio |
|
|
Wireless |
|
|
|
SD-WAN |
Viptela |
Meraki SD-WAN |
|
Optical |
Network Convergence System (NCS) Routers Catalyst PON Series |
|
|
Security Special offers below |
Identity Services Engine (ISE) Secure Firewall Software-defind segmentation |
|
|
Network virtualization |
Cisco DNA Center Multicloud Portfolio |
|
|
Servers |
Unified Computing System (UCS) |
|
|
Management applications |
IoT Operations Dashboard (IoT OD) |
|
|
Wireless backhaul |
Ultra-Reliable Wireless Backhaul |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Roadside intelligence
Enable secure edge compute at the roadside for dynamic event detection, notification, and response, thereby improving road user safety and setting the foundation for connected and automated vehicles.
Video demo
Roadside Intelligence (2:56)
See how Cisco’s Edge Intelligence (EI) software and Connected Communities Infrastructure (CCI) CVD enable connected and automated vehicle applications for drivers and traffic managers.
Business overview
-
Industry drivers
- Growing sources of traffic, vehicle, and travel data
- The need to integrate data directly from vehicles and infrastructure sensors
- Improve road user safety
- Reduce traffic congestion
- Efficiently manage transportation operations
- Changing expectations of traffic operations and passenger travel
- Critical infrastructure security
-
Business needs
- Connected and automated vehicle application integration
- Secure aggregation, sharing, and management of dynamic data
-
Capabilities
- Extract, transform, and share roadway data
- Securely and seamlessly connect the network edge to traffic management centers and different cloud environments
- Help enable safety and other V2X applications
- Efficiently control, govern, and secure data
- Integrate IoT and legacy sensor data, including all standards of DSRC and CV2X
- Support ongoing use case growth with future technology integrations
-
Business outcomes
- Vehicle-as-a-sensor
- Roadway safety
- Signal phase and timing
- Traffic signal prioritization and preemption
- Vulnerable road user detection
- Weather detection
- Right-of-way intrusion
-
Stakeholders
- Transportation departments, agencies, and ministries:
- Executives (i.e., secretary, minister, etc.)
- Operations leaders
- Traffic operations managers
- Traffic engineers
- CTO
- CIO
- Transportation, civic, and urban planners
- Elected officials
- Transportation departments, agencies, and ministries:
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Industrial switching |
Industrial Ethernet (IE) Switches Portfolio |
|
|
Wireless |
|
|
|
Cellular gateway |
Industrial Router (IR) 1101 |
Meraki MG21 |
|
Optical |
Network Convergence System (NCS) Switches |
|
|
Security Special offers below |
Identity Services Engine (ISE) Software-defind segmentation |
|
|
Network virtualization |
Cisco DNA Center |
|
|
Edge compute |
IC3000 Industrial Compute Gateway |
|
|
Edge applications |
Edge Intelligence |
|
|
Management applications |
IoT Operations Dashboard (IoT OD) |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Roadway infrastructure
Securely scale the roadway digital infrastructure for new and expanded use cases to drive more efficient and resilient network operations, create new revenue opportunities, and consolidate infrastructure for other public services and commercial companies.
Business overview
-
Industry drivers
- Changing mobility and access needs
- Safety concerns
- Evolution of ITS technologies, opening a range of solutions that help solve problems associated with the declining cost of distance, bandwidth challenges, and costs restrictions
- Vehicle-to-Infrastructure (V2I)
- Growing cybersecurity threats to hyperconnected infrastructure, vehicles, and devices
-
Business needs
- Infrastructure sensors and IoT devices require secure network access
- Volume, variety, and security of data from new and legacy sensors
- Evolving challenges for legacy ITS networks
- Need to identify and accelerate implementation for end-to-end security
- Deliver encryption and certificate management polices and integrate with Security Credential Management Systems (SCMS)
- Plan for future automation
-
Capabilities
- Intent-based network as a single platform to reduce processing time, mitigate security impacts, and cut time to resolve issues
- Lower network operating costs
- Ability to share infrastructure (and costs) across departments, public services, and smart solutions
- Advance V2I security to meet and exceed traditional standards
- Enable proactive data governance and decision making
- Point-to-point and point-to-multipoint fixed wireless connectivity
-
Business outcomes
- Modernization and digital infrastructure management
- Scale and secure roadway infrastructure for resiliency
- Roadside device authentication
- Secure network user access and authentication
- Malware detection
- Automate incident response and system changes based on real-time conditions
-
Stakeholders
- Transportation departments, agencies, and ministries:
- Executives (i.e., secretary, minister, etc.)
- Operations leaders
- Traffic operations managers
- Traffic engineers
- CIO
- Transportation departments, agencies, and ministries:
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Industrial switching |
Industrial Ethernet (IE) Switches Portfolio |
|
|
Wireless |
|
|
|
Cellular gateway |
Industrial Router (IR) 1101 |
Meraki MG21 |
|
Optical |
Network Convergence System (NCS) Switches |
|
|
Security Special offers below |
Identity Services Engine (ISE) Software-defind segmentation |
|
|
Network virtualization |
Cisco DNA Center |
|
|
Edge compute |
IC3000 Industrial Compute Gateway |
|
|
Management applications |
IoT Operations Dashboard (IoT OD) |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Traffic management centers
Integrate and manage traffic operations to improve safety, ease congestion, act accordingly for roadside assistance and emergency response, and uphold critical continuity of services.
Business overview
-
Industry drivers
- Increased need to access traffic management center functions from remote locations
- Growing demands for communication and data sharing among transportation, police, and emergency responders
- Changing expectations for traffic operations and passenger travel
- Requirements to automate legacy systems
- Critical infrastructure network and data security
-
Business needs
- Continuity of operations, core services, and the government workforce
- Scale, distribute, and view traffic video feeds from secure remote locations
- Ability to access virtual call center and communications functions remotely
- Guard against growing cyber threats that seek to inflict damage and take advantage of crisis situations
- Improve security and access to data for better traffic operations
-
Capabilities
- Workforce and service continuity
- Traveler and emergency services
- System virtualization
- Data transport and storage
- Secure user access and authentication
- Secure connectivity for video and IoT data security
- Analytics to enable dynamic predictive insights and incident response
- Secure communications among stakeholders and operators
-
Business outcomes
- Secure remote government work options
- Critical workforce and service continuity
- Secure virtual traffic management, operations, and communications capabilities
- Roadway safety
- Congestion management
- Growing device and connectivity management capabilities
-
Stakeholders
- Transportation departments, agencies, and ministries:
- Executives (i.e., secretary, minister, etc.)
- Operations leaders
- Traffic operations managers
- Traffic engineers
- CIO
- Transportation departments, agencies, and ministries:
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
|
|
|
SD-WAN |
|
|
|
Endpoint management |
|
|
|
Security Special offers below |
SecureX platform Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
|
|
Integration services |
DevNet Customer Experience (CX) |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Emergency services networks
Deliver a highly reliable and securely managed IP network that supports connectivity for next-generation emergency service communications and that delivers improved effectiveness across all public safety agencies.
Business overview
-
Industry drivers
- Increased importance of network investment due to aging infrastructure and continued technology innovation
- Critical value of cross-jurisdictional collaboration and data sharing
- Development of GIS and IoT data for increased use by next-generation 9-1-1 services
-
Business needs
- Dynamic data insights from various sources
- Comply with evolving regulations and standards, such as National Emergency Number Association (NENA) and others
- Sustain a resilient, secure network infrastructure for present and future needs
- Improve emergency communications within and across public safety agencies
-
Capabilities
- Real-time voice, video, and data sharing
- Quickly scale and secure new public safety use cases
- Enable next-generation core services
- Ability to quickly identify, isolate, and remediate cyber attacks
- Meet the growing needs for network expansion and capacity
-
Business outcomes
- Improved situational awareness for first responders
- Better network performance and reliability
- Increased operational efficiency
- Improved risk management and cyber risk aversion
-
Stakeholders
- State/county/city CIO/CTO
- State/county/city public safety officials
- State/county/city emergency management director
Technical overview
Free trials and special offers
Cisco products
| Component | |
|---|---|
|
Routing |
|
|
Switching |
|
|
Secure SD-WAN |
Viptela |
|
Compute |
Unified Computing System (UCS) |
|
Security Special offers below |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
|
Management |
Cisco DNA Center |
|
Integration services |
DevNet Customer Experience (CX) |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Land mobile radio (LMR) backhaul
Enable secure connectivity and collaboration for first responders to reliably transmit and receive real-time data that provides mission-critical situational awareness.
Business overview
-
Industry drivers
- Transition from analog to digital communications technologies
- Acceleration of standards for data and voice interoperability
- Technology innovations driving richer collaboration
- Cross-industry applications, such as transportation, water, and utilities
- Increased demand for bandwidth-intensive applications
-
Business needs
- Reliable, resilient, and secure communications network
- Support for bandwidth-intensive applications
- Delivery of increased volumes of complex data and information whenever and however first responders want to receive it
- Critical requirement for secure communications network
-
Capabilities
- Optimized function and capacity of mission-critical applications
- End-to-end quality of service (QoS) of communications and collaboration tools
- Faster detection and remediation of cyber threats
- Greater efficiency in resolving network connectivity problems
-
Business outcomes
- Prioritization of mission-critical applications
- Higher average network uptimes and reduced cost of unplanned downtime
- Reduced risk associated with cyber attacks
- Improved network performance and reliability
-
Stakeholders
- State/county/city CIO/CTO
- State/county/city public safety officials
- State/county/city emergency management director
Technical overview
Free trials and special offers
Cisco products
| Component | |
|---|---|
|
Routing |
|
|
Switching |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Operations centers
Provide a secure, end-to-end infrastructure that allows for the reliable collection, monitoring, and distribution of dynamic data across multiple public safety and government agencies for higher productivity and effectiveness.
Video demo
Public Safety Operations Center (3:08)
See how our core Cisco collaboration and Meraki products enhance situational awareness and improve coordination for first responders.
Business overview
-
Industry drivers
- Operations centers serve as critical data brokers for communication and information traversing varied community infrastructures
- Critical simplification of workflows and data sharing
- Modernization and consolidation to support continued technology innovation
- Standardization across various operations and command centers
-
Business needs
- Securely collect, analyze, and share information
- Support evolving resource needs, including allocation and tracking
- Coordinate planning to better assess current and future needs
- Physical safety and cybersecurity
-
Capabilities
- Improved operational efficiency
- Cross-agency collaboration of diverse, media-rich, and geographically distributed data sources
- Faster detection and remediation of cyber threats
- Greater efficiency in resolving network connectivity problems
-
Business outcomes
- Lower operating costs
- Effective cross-agency collaboration
- Improved situational awareness for first responders
- Better network performance and reliability
- Increased operational efficiency
- Improved risk-management and cyber risk aversion
-
Stakeholders
- State/county/city CIO/CTO
- State/county/city public safety officials
- State/county/city emergency management director
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
SD-WAN |
Viptela |
|
|
Surveillance cameras |
|
|
|
Security Special offers below |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
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Management |
Application Centric Infrastructure (ACI) Cisco DNA Center |
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Collaboration Special offers below |
Webex Webex for Government (FedRAMP-authorized collaboration solution) Webex devices |
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Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Connected justice
Deliver a highly reliable and secure remote video and information-sharing solution for judicial services that maintains the continuity of due process and embeds resilience for future requirements.
Business overview
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Industry drivers
- Need for remote and hybrid environment capabilities
- Reduced budgets with increased demand for services
- Must uphold continuity of justice
- Requirements for improved worker efficiency through automation and case management processes
- Years of false starts for service modernization efforts
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Business needs
- Enable virtual options for citizens to access the critical services they depend on
- Increase in operational efficiencies to handle internal workloads
- Reduce costs
- Ease of use both internally and externally
- Enhance collaboration across agencies and providers
- Deliver services to incarcerated individuals without physical contact
- Improve program management and decision making through better client and provider data and analytics
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Capabilities
- Secure video conferencing--anytime, anywhere
- Compliance monitoring
- Automated mobile reporting
- Bulk check-ins
- Virtual engagement with integration to existing scheduling systems
- One-click secure remote video
- Performance and scale for any deployment
- Virtual hearings and legal representation for court appearances
- Virtual visitation and access to distance learning and telehealth services for incarcerated individuals
- Tracking and support services for community supervision
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Business outcomes
- Safely connect agency personnel, public servants, and end users
- Performance and scale for any deployment
- Deliver rehabilitative support and supervision with remote solutions
- Increased access to critical services
- Reduced operational expense by maintaining operations remotely
- Increased number of cases managed
- Increased citizen satisfaction through trusted experiences
- Create safe and secure work environments for judiciary staff members
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Stakeholders
- State/county/city/district CIO/CTO
- Commissioner
- Judiciary members
- Clerks and courts administrative personnel
- Attorney general
- Departments and ministries of justice
- Department secretaries and directors
- County/district attorney
- Director of public prosecutions
- Sheriff and law enforcement officials
- Jail administrator
- Litigants and defendants
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
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Routing |
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Switching |
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Wireless |
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SD-WAN |
Viptela |
Meraki SD-WAN |
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Data center |
Unified Computing System (UCS) Hyperflex Application Centric Infrastructure (ACI) Nexus Switches Portfolio |
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Security Special offers below |
Identity Services Engine (ISE) Secure Access by Duo Secure Endpoint Secure Firewall Umbrella |
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Management |
Cisco DNA Center |
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Collaboration Special offers below |
WebEx Webex for Government (FedRAMP-authorized collaboration solution) WebEx devices |
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Integration and development |
DevNet Customer Experience (CX) |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Crisis calling
Rethink public safety and equity with mobile crisis response teams answering nonviolent calls for service.
Business overview
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Industry drivers
- Rapid evolution of policing and mental health in communities
- Government funding availabilities
- Lack of maturity for nonviolent dispatch models
- Growing need to help people prior to police intervention
- Build community resources that can respond and take care of crises without the need for police involvement
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Business needs
- Emphasis on non-police dispatching to nonviolent social, mental health, and behavioral situations
- Different response mechanisms needed for crisis, abuse, suicide, recidivism, child protective services, and other hotlines
- Crisis intervention specialists in lieu of or alongside police dispatch
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Capabilities
- Secure, reliable communications and network connectivity platform to support crisis management and relief, as well as information and resource management
- Advanced contact center capabilities for trusted interactions
- Personalized collaborative care for social, mental health, and behavioral interventions
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Business outcomes
- Free up police and better guide people to long-term supportive services
- Enhanced crisis response and management with trusted solutions for contact center, calling, meetings, and collaboration
- Access to intervention and crisis relief expertise
- Reestablish community levels of trust in law enforcement
- Improved community awareness
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Stakeholders
- Local law enforcement
- Crisis intervention teams
- Public health and social service departments
- Emergency first responders
- State, county, and local elected and appointed leaders
- CIO/CTO
Technical overview
Free trials and special offers
Cisco products
| Component | |
|---|---|
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Routing |
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Switching |
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Contact center |
Webex Contact Center Unified Contact Center Enterprise (UCCE) |
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Collaboration Special offers below |
Webex Webex for Government (FedRAMP-authorized collaboration solution) Webex devices Unified Communications Manager Cloud for Government |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Industrial control systems security
Secure industrial control systems (ICS) to identify typical threats and vulnerabilities, and provide security measures to mitigate evolving risks, all while addressing their unique performance, reliability, and safety requirements.
Business overview
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Industry drivers
- Dynamic threat actors increasingly perceiving ICS vulnerabilities
- Greater ICS automation increasing attack vectors and surfaces
- Evolution to software-defined service updates and delivery
- Greater availability of sophisticated hacking tools increases pool of capable attackers
- AI/ML-driven capabilities for enhanced ICS operations and security
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Business needs
- Proactive protection to enable safe use of more modern operational and development tools that deliver greater efficiency and capability
- Ability to detect and respond to anomalous activity before threats disable key ICS
- Automatic updates to security threat postures based on evolving global threat actor activity and tactics
- Automated operations to reduce human errors
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Capabilities
- Ability to create granular microsegment control system segments
- Ability to dynamically update granular microsegment control system segments in response to specific use cases and threat indicators
- Continually evolving solutions capabilities with updates automatically delivered to client tools
- Dynamic threat feeds that automatically update threat defenses
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Business outcomes
- Greater visibility to enhance threat management
- Built-in resiliency to continue operations during threat actor attacks
- Integrated, seamlessly-delivered threat response across all ICS elements
- Greater confidence in ICS systems reliably supporting mission and business needs
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Stakeholders
- Agency leadership
- Department leaders
- CIO
- CISO
- Facility managers
Technical overview
Free trials and special offers
Cisco products
| Component | |
|---|---|
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Routing |
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Switching |
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Wireless |
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Endpoint management |
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Security Special offers below |
SecureX platform Identity Services Engine (ISE) Secure Firewall Secure Network Analytics Cyber Vision |
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Integration services |
DevNet |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Trusted Internet connections
Using fundamentally more secure and trustworthy solutions, you can deliver improved agency and citizen outcomes while protecting against the evolving cyber threat landscape.
Business overview
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Industry drivers
- Holistic, cross-domain architectural approaches to security across network, data center, edge, cloud, applications, and data (siloed IT no longer allowed)
- Transformational technological change with the arrival of AI/ML security and networking capabilities
- Aggressive adversaries pushing the technology envelope with NSA-grade hacking tools
- Nation-state adversaries probing U.S. critical and government infrastructures
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Business needs
- Dynamic security that responds to multi-faceted threats as they are happening
- Enhancing customer experience through greater visibility and automated, proactive, security-conscious actions
- Open-extensibility and interoperability that can leverage existing client investments
- An integrated cross-domain architectural approach that addresses access and security needs across cloud, data center, edge, applications, and network
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Capabilities
- Automated orchestration of security policies for all users applied to their specific means of access
- Dynamic network response to anomalous activity as it occurs
- More flexible access options delivering a better and more secure user experience
- Enterprise-wide, policy-driven microsegmentation
- Interoperability and integration with existing security solutions and investments
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Business outcomes
- More flexible user access with zero-trust principles guiding data and applications access
- Proactive actions to prevent attacks
- Orchestrated delivery of security policies across the enterprise
- Proactively blunt attacks and ensure resiliency to continue to operate
- Enhanced infrastructure performance with integrated security
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Stakeholders
- Agency leadership
- Department leaders
- CIO
- CISO
- Government users
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
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Routing |
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Switching |
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Wireless |
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SD-WAN |
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Endpoint management |
Meraki Systems Manager |
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Security Special offers below |
AnyConnect Secure Mobility Client Secure Access by Duo Secure Firewall Umbrella |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Data confidentiality
With a platform approach supported by open, industry-standard integrations, you can protect government information and ensure compliance and security, all with greater visibility and less effort.
Business overview
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Industry drivers
- U.S. federal government requirements for companies and research universities to protect controlled unclassified information (CUI) and/or federal contract information (FCI)
- Increasing U.S. and international government focus on enforcing standards for data protection and confidentiality
- Application of NIST SP 800-171, NIST SP 800-53, and ISO 27000 series to businesses and universities
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Business needs
- Mandated government and industry compliance requirements
- Confidentiality and integrity of government and company data
- Visibility, sourcing, and reliability of trustworthy products in product supply chain
- Efficient means to demonstrate continuous compliance with standards
- Least privilege access and zero-trust approaches to critical data
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Capabilities
- Enterprise-wide, policy-driven microsegmentation
- Interoperability and integration with existing security solutions and investments
- Open integration with governance, risk, and compliance (GRC) platforms and tools
- FIPS 140-2 compliant products and solutions to store, process, and transmit information
- FedRAMP-certified, cloud-hosted solutions are often required
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Business outcomes
- Securing government and proprietary company information
- Third-party certification of compliance with standards
- Ability to do business for the government as a prime contractor or subcontractor
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Stakeholders
- CXO and company leadership
- CISO and compliance officer
- CIO and IT executive
- Supply chain manager
Technical overview
Free trials and special offers
Cisco products
| Component | |
|---|---|
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Routing |
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Switching |
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Wireless |
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SD-WAN |
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Security Special offers below |
AnyConnect Secure Mobility Client Cyber Vision Identity Services Engine (ISE) Secure Access by Duo Secure Email Secure Endpoint Secure Firewall Secure Malware Analytics Secure Network Analytics Secure Web Appliance Secure Workload Umbrella |
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Physical security |
Meraki Video (MV) Cameras |
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Training |
Secure Awareness Training |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Zero-trust secure edge
Deliver comprehensive zero-trust security to all of your edge environments.
Business overview
-
Industry drivers
- Explosion of devices, sensors, and data at the edge essential for enhanced mission and business outcomes
- Increased cyber threat activity by multiple threat actors and nation-states
- Greater availability of sophisticated hacking tools increasing pool of capable attackers
- Availability of game changing AI/ML security capabilities
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Business needs
- Secure, assured, access to business and mission resources
- Orchestrated, consistent enterprise policy enforcement
- Automated operations to optimize response and reduce human errors
- Tailored protection of mission-critical data and resources
- Automatic security updates based on evolving global threat actor activity and tactics
- Open extensibility and interoperability that leverages existing security investments
-
Capabilities
- Enterprise security policy management with automated orchestration of edge security policies
- Dynamic protection against anomalous activity as it occurs
- Dynamic, global threat feeds for automatic edge defense updates
- Microsegmented access protection for individual users, devices, and applications at the edge
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Business outcomes
- Enhanced operational resiliency with tailored, proactive, zero-trust policy enforcement to prevent edge attacks
- Enterprise architectural security approach protecting all edge environments
- Comprehensive visibility to enhance edge threat defense and management
- Integrated, dynamic threat response delivered across all edge elements
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Stakeholders
- Local, state, and federal/national elected and appointed leaders
- Agency leadership
- Department leaders
- CIO
- CISO
- Operational technology leaders and managers
- Government users
Technical overview
Free trials and special offers
Cisco products
| Component | |
|---|---|
|
Routing |
|
|
Switching |
|
|
SD-WAN |
Viptela |
|
Compute |
Unified Computing System (UCS) |
|
Security Special offers below |
AnyConnect Secure Mobility Client Cyber Vision Identity Services Engine (ISE) Secure Access by Duo Secure Endpoint Secure Firewall Secure Malware Analytics Secure Network Analytics |
|
Management |
Application Centric Infrastructure (ACI) Cisco DNA Center |
|
Integration services |
DevNet Customer Experience (CX) |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Cities and communities architecture
- Contact Cisco
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