Skip to Main Content
(Press Enter)

CSR at Cisco

Goals & Progress

Each year we report on progress toward Cisco’s enterprise goals in our annual CSR report. For example, in 2006, Cisco set its first GHG emissions reduction goal. Since then, we have set other goals to engage employees, reduce environmental impacts in our supply chain, and benefit communities. Learn more throughout this report about how we made progress toward each of our goals.

Conscious Culture

Goal: Achieve 80% community impact participation, as measured by employees’ actions, including advocating for causes they care deeply about, volunteering, donating, and participating in programs that positively impact communities by 2020.

Achieved. A new inclusive approach combined with digitization and data analytics made it easier than ever for employees to make a positive impact, and we achieved 81% participation.

Read more about our Conscious Culture.

Environmental Impact

Goal: Reduce total Cisco Scope 1 and 2 GHG emissions worldwide by 60% absolute by FY22 (FY07 baseline).

On Track. Our renewable energy purchases, plus over 440 energy efficiency projects completed at our facilities over the last 5 years, putting us well on the path toward achieving this goal. We reached a 55% reduction in FY20.

Goal: Use electricity generated from renewable sources for at least 85% of our global electricity by FY22.

On Track. New long-term and short-term renewable energy contracts have allowed us to achieve 100% renewable electricity in the U.S. and parts of Europe, and 60% in India. Globally, we reached 83% renewable in FY20.

Goal: Improve large rack-mounted equipment system power efficiency—as measured from the input power from the facility to the board-mounted ASICs, memory, and other chip devices—from 77% to 87% by FY22 (FY16 baseline).

On Track. To reach our power efficiency goal, we are adding printed circuit board design features to improve the flow of electrons to board components.

Read more about our Environmental Impact and view comprehensive environmental data in our Environmental Technical Review (ETR).

Circular Economy &
Supply Chain Excellence

Goal: 80% of Cisco component, manufacturing, and logistics suppliers by spend will have a public, absolute GHG emissions reduction target by FY251.

On Track. In FY20, Cisco collaborated with industry peers to set clear expectations with suppliers in the electronics industry. 33% of our suppliers reported a public, absolute GHG emissions reduction target, which is a 10-point increase compared to last year.

Goal: 70% of Cisco component and manufacturing suppliers by spend will achieve a zero-waste diversion rate at one or more sites by FY252.

On Track. Cisco and our suppliers have continued to make progress toward zero-waste certifications at sites in China and Thailand. Over the last two years, 23% of our suppliers have achieved a zero-waste diversion rate at at least one site.

Goal: Reduce Cisco supply chain-related Scope 3 GHG emissions by 30% absolute by FY30 (FY19 base year)3,4.

On Track. There is a standard one-year lag between when emissions occur at our suppliers and when they are reported to Cisco through CDP. This year, we have reported our FY19 base year. Progress against this goal will be reported in our FY21 report.

Goal: Decrease use of virgin plastics by 20% by FY25 (FY18 base year)3,5.

On Track. Accomplishments in FY20 include the launch of select models of the IP phone 8800 series and the Webex Room Kit Plus using 100% post-consumer recycled (PCR) plastic resin. The production of these products was delayed due to COVID-19, but will take full effect in FY21. COVID-19-related impacts largely drove our 26.1% reduction in FY20. Therefore, we do not consider the goal to be met and continue to drive progress.

Goal: Reduce foam used in Cisco product packaging by 75% as measured by weight by FY25 (FY19 base year).

On Track. In FY20, we reduced our use of foam in Cisco product packaging by 11.5% against a FY19 base year. However, COVID-19-related impacts largely drove our reduction.

Goal: Increase product packaging cube efficiency by 50% by FY25 (FY19 base year)3,6.

On Track. In FY20, we refined our packaging efficiency goal to focus on package volume. We will begin reporting on this metric in our FY21 report.

Goal: 100% of new Cisco products and packaging to incorporate Circular Design Principles by FY25.

On Track. In FY21, we will institute a methodology to score products against the Circular Design Principles released in FY20. We will begin reporting on progress in our FY21 report.

Read more about Circular Economy and Supply Chain Excellence.

Technology for Good

Goal: Positively impact 1 billion people through our social impact grants and signature programs by 2025.

On Track. As of FY20, 527 million people have been positively impacted through our social impact grants and signature programs7.

Goal: Reach 2 million Cisco Networking Academy students per year by 2020.

Achieved. We achieved this goal in FY19 and continue to reach over 2 million students yearly, with 2.3 million in FY20.

Read more about Technology for Good.

1 Preferably in line with an approved science-based methodology (applying either a 1.5 or well below 2°C reduction scenario). Includes suppliers that set intensity targets that produce an absolute emissions reduction during the target period.

2 According to current standard definitions used in certification protocols, “zero waste” diversion is defined as a 90 percent or greater overall diversion of solid, nonhazardous wastes from landfill, incineration (waste-to-energy), and the environment. Diversion methods can include reduction, reuse, recycling, and/or compost.

3 According to GRI, the term “base year” refers to the year against which the measurement is tracked over time. “Baseline” refers to the measurement itself.

4 Includes allocated emissions from Cisco’s Tier 1 and Tier 2 manufacturing, component, and warehouse suppliers, and calculated emissions associated with transportation emissions managed and paid for by Cisco. Emissions are allocated based on Cisco’s financial share of the supplier’s reported global Scope 1 and Scope 2 GHG emissions. Transportation emissions will be reported as Upstream Transportation and Distribution according to GHG Protocol methodology because they are paid directly by Cisco.

5 The plastics included in this goal make up the majority of Cisco’s use. However, it excludes plastics contained in commodity components sourced from suppliers (such as printed circuit boards). Most of these electronic components require the electrical insulating property provided by plastics.

6 This goal language has been slightly modified from that published in FY19, to better align with industry standard terminology. It does not reflect a change in the goal itself.

7 Some of our social impact grantees receive funding from other organizations.