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Our People

Workplace Safety

Our occupational health and safety programs are based on global and industrywide standards that help manage safety risks employees may face wherever they work.

COVID-19 safety

During fiscal 2021, Cisco took actions to protect our employees, customers, and partners and ensure their safety during the COVID-19 pandemic. Our Environmental, Health, and Safety team closely monitored the pandemic in each region, reviewed applicable regional health and safety requirements, assessed risks, and developed comprehensive safety control plans and training for our workforce.

Ergonomics

Cisco employees and contractors continued to adapt to a hybrid work model and benefited from program enhancements designed to support their work at home or in the office. As a result, we observed an increase in the utilization of virtual assessments conducted by professional ergonomists. This allowed us to support employees’ ergonomic needs and minimize COVID-19 exposure risks.

ISO 45001

Safety continues to be a high priority at Cisco. We expanded the scope of the ISO 45001 certification to promote our safety culture and provide greater assurance to our customers and partners that Cisco’s products and services are delivered in a safe manner. Currently, Cisco is certified in Germany and Australia with plans to expand to other locations in fiscal 2022. We create awareness of our safety programs through ongoing training and promotions. For country-specific health and safety policy information, please contact ISO45001support@cisco.com

Health and safety performance (fiscal 2016–fiscal 2021)

Due to the pandemic, the majority of Cisco employees and contractors worked remotely, leading to reduced workplace injuries and incidents and an improvement in our overall health and safety performance.

2015 2016 2017 2018 2019 2020 2021
US OSHA Recordable Number of Incidents x 200,000/hours worked 2015: 0.14 2016: 0.11 2017: 0.11 2018: 0.08 2019: 0.08 2020: 0.04 2021: 0.02
US All Injuries x 200,000/hours worked 2015: 0.28 2016: 0.31 2017: 0.28 2018: 0.24 2019: 0.24 2020: 0.16 2021: 0.06
US Lost Time Days x 200,000/hours worked 2015: 2.85 2016: 1.96 2017: 1.34 2018: 0.95 2019: 2.39 2020: 0.07 2021: 0.00
US Lost Time Incidents x 200,000/hours worked 2015: 0.03 2016: 0.04 2017: 0.03 2018: 0.03 2019: 0.04 2020: 0.002 2021: 0.003
Global All Injuries x 200,000/hours worked 2015: 0.41 2016: 0.23 2017: 0.27 2018: 0.23 2019: 0.30 2020: 0.30 2021: 0.08
US OSHA Recordable Incident Rate—Industry Average for NAICS Code 54151 2015: 0.30 2016: 0.20 2017: 0.02 2018: n/a 2019: n/a 2020: n/a 2021: n/a

Emergency response

An important component of safety is emergency preparedness. 2337 employees are part of 136 Emergency Response Teams worldwide. Teams are trained to administer first aid, help evacuate buildings, and provide other support. Annual Incident Management Drills keep all employees prepared. If a disaster occurs, we inform employees and others through our intranet. Individuals in some countries can also sign up for our Emergency Notification System, where they can indicate whether they are safe or need help.