Cisco Case Studies - Wexford Opera House

Wexford Opera House

State-of-the-art IT network at the heart of iconic new building ensures fast, reliable ticket order processing saving 60 staff hours a week.

Business Challenge

For more than half a century, the internationally acclaimed Wexford Festival Opera was produced annually at the town's Theatre Royal. That was until 2008 when the Wexford Opera House opened. Last year the iconic venue hosted a staggering 200 events, attracting well over 100,000 visitors. Managing artists and support staff during the festival, issuing tickets and preparing for the year-round calendar of events requires a monumental effort for a team of just 16 full-time staff.

The Solution

At a cost of C31 million, Wexford Opera House is the result of fifteen years of careful planning. Its award-winning design and performance spaces, complemented by an innovative wireless network infrastructure, deliver an unsurpassed visitor experience.

Business Impact

  • State-of-the-art IT network at the heart of iconic new building
  • Fast, reliable ticket order processing saves 60 staff hours a week
  • Ability to scale in support of a ten-fold increase in user numbers during festival

What the customer says

“Technology makes us seem like a much bigger team than we are. We couldn't run a venue like the Opera House without having the very best systems in place. Cisco is a key part of that.”

- Aisling White, Operations Manager, Wexford Opera House

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